Operator "Motive": how to call? How to call the operator "Motive" from another operator?

It is necessary for each subscriber to contact an operator that provides communication services. Indeed, sometimes it is sometimes problematic to independently solve the problem and find the answer to the question of interest. This is especially true for mobile operators, about which there is little information, since they are not very common, unlike the main three mobile service providers. The operator "Motive" also belongs to them. How to call a contact center specialist and get the necessary information? This is what will be discussed in the current article.

How to call the operator "Motive"?

The services of the company, the name of which is given in the title of this article, are used by subscribers of the following regions of the country: Kurgan Region, Perm Territory, Yekaterinburg (plus the region), Khanty-Mansi Autonomous Okrug, Yamalo-Nenets Autonomous Okrug. It is for them that the operator provides various channels for obtaining information on services. Among them may be: mobile communications, telephony, Internet. However, not all of these areas provide a complete list of services. For example, in the Yamal-Nenets Autonomous Area it is impossible to use cellular services at the moment.

Support Numbers

Subscribers of Yekaterinburg and the region can call the call center as follows:

• a call is made from the Motiva SIM card when dialing 111 - the call is not charged;
• from cards attached to other operators, you should contact the number indicated on the site, starting with the numbers 8-800 - you will also not have to pay for such a call.

How to call the operator "Motive" from other cities?

For subscribers of the Kurgan region, the same numbers should be used for dialing, however, as for users of services located in the Khanty-Mansi Autonomous Area and the Yamal-Nenets Autonomous Area.

But for the Perm region, the combination of numbers is indicated separately.

Dialing to the contact center from a landline phone

You can contact customer support, including from a landline phone. It is enough to dial the desired number and wait for the response of the operator. Please note that calls to 8-800 are not charged, this applies to both calls from mobile and fixed-line telephones. If the subscriber uses the services of another provider, for example, MTS, then the question “how to call the Motiv operator from another operator” will be relevant for him. In this case, you should also contact one of these numbers.

How to call the operator "Motive" from a mobile

You can send a request to the subscriber department staff from your mobile number. If the “Motive” connection is used, then three units are dialed, in all other situations - one of the numbers given on the official website. Billing is carried out in accordance with the tariff plan. The exception is calls to 111 and 8-800.

Contacting support from roaming

When roaming, you should use a toll free number, of course, if the subscriber is not a resident of the Perm Territory. After all, mobile communication is not provided for Permians, and as a result, there can be no roaming. Billing will not be carried out provided that the call is made from the territory of the country.

Another option for contacting support from roaming is the Internet. Next, it will be described through which communication channels it will be possible to obtain the necessary information from the company's specialists.

Please note that the use of the Internet in roaming is charged differently than when in the home region. Therefore, you should use it only if the necessary option is activated or if you have local internet (wired or Wi-Fi).

Service "Fox"

Before calling the Motiv operator, you can use the self-service service on the Internet on the operator’s official website. “Fox” - this is the name of the service from the Motiv company, which allows you to independently manage your number / personal account. Once registered on it, you can perform any operations, connect and deactivate services, change tariff plans, view account information, etc. Subscribers using the "Personal Account" have already managed to evaluate its convenience: you can get the necessary data from anywhere - enough for hand to have internet.

Other options for obtaining account information

In addition to the above methods, you can also get answers to long-awaited questions and solve problems through:

• office staff (for a personal visit to one of the salons - a complete list is presented on the operator’s official website);
• instant messengers "Vatsap", "Viber" (Internet is required, communication is free);
• feedback form, which is proposed for filling on the official website of the operator;
• “online consulting” service, which is also posted on the Motiva web page.

It is more convenient to solve some issues by contacting the operator’s office personally - a list of all addresses available for visiting is listed on the website. You should bring along a passport, which may be required if any actions are to be performed on the client’s account.

For users of mobile communications provided by Motiv, another service option is possible - through the Vatsap and Viber instant messengers. In the online chat you can clarify your questions, send suggestions and suggestions. You can get an answer quickly enough, in the literal sense of the online mode. To apply, you must add the customer service number located on the company's website.

The remaining two methods of contacting the specialists of the subscription department involve visiting the operator’s official resource on the Internet. Turning through the feedback form, you should remember that the waiting time for a response on such an application can be from several hours to several days.

If you need to more quickly clarify the information, you should call the “Motiv” operator or apply through the online consultation form (access to it is also carried out on the operator’s official page). How to call the operator (the number for each region in which the services are provided is presented above).

If such options for seeking help for the subscriber are unacceptable, then how to call the operator “Motive”, was told earlier - you should use this information.

Conclusion

In this article, we talked about how to call the “Motiv” operator (Yekaterinburg, Khanty-Mansi Autonomous Okrug, Yamalo-Nenets Autonomous Okrug, Perm Territory and Kurgan Oblast) and described other ways to obtain information about the number and manage it. When solving some problems, options for remotely contacting a contact center are not always acceptable. Contact the contact center to clarify the possibility of solving the problem via telephone or the Internet. It is possible that in order to get answers to questions you will have to drive to the salon, taking with you the passport of the owner of the room.

It should also be remembered that when you are in roaming, you must contact the toll-free number starting at 8-800 - this will save time in solving the problem.