Hotel Novostar Khayam Garden Beach & Spa 4 * (Nabeul, Tunisia): photos and reviews of tourists

The atmosphere of luxury and comfort will pamper travelers with the Novostar Khayam Garden Beach & Spa 4 * resort complex. Choosing this hotel for your vacation, you will experience a lot of pleasant and unforgettable moments.

A little bit about the institution

Novostar Khayam Garden Beach & Spa 4 * is the newest hotel in the Novostar Hotels chain. He opened his doors for tourists for the first time in 2012. It is worth noting that the hotel staff went through a rigorous selection process, and therefore you can be sure that you will be served by real professionals. There are also Russian-speaking employees here.

Hotel location

Hotel Novostar Khayam Garden Beach & Spa 4 * is located in the popular resort of Nabeul (almost in its very center). It is 125 km from Monastir and 65 km from Enfid.

Novostar Khayam Garden Beach & Spa 4 *: room description

The quality of rest is largely determined by the living conditions. Novostar Khayam Garden Beach & Spa 4 * offers travelers 361 rooms. Apartments can be divided into the following categories:

• Standard rooms are designed for single and double occupancy. The room has everything you need: orthopedic beds, a desk and an easy chair for relaxation.
• Family apartments can accommodate up to 6 people (subject to extra beds). The adult bedroom has a king size bed, and the children's bedroom has folding sofas. Each room has its own bathroom.
• Suite - luxury apartments. The bright bedroom has a large orthopedic bed opposite the panoramic window. The living room is equipped with a seating area and a coffee table.

It is worth paying special attention to the interior solution of the Novostar Khayam Garden Beach & Spa 4 * complex. Photos show a modern, concise design in soothing colors.

Apartment Amenities

Hotel Novostar Khayam Garden Beach & Spa 4 * cares about the comfort of guests. For this purpose, the rooms are equipped with the following list of amenities:

• combined bathroom, which is additionally equipped with a hairdryer;
• some rooms have access to a private furnished balcony;
• thanks to the air conditioner, you can take refuge in the room from the Tunisian heat;
• satellite television with a package of Russian channels;
• a landline telephone provides round-the-clock communication with the reception, and also makes it possible to make international calls;
• the safe is responsible for the safety of your valuables;
• wireless Internet;
• in a small refrigerator you can always store a stock of food and drinks.

Resort Infrastructure

Novostar Khayam Garden Beach & Spa 4 * complex has everything necessary for a good rest. Tours in this area are very popular, because the hotel has a developed infrastructure, namely:

• modern conference room, as well as three meeting rooms;
• Laundry, which is engaged in washing both hotel linen and personal belongings of guests;
• SPA salon where you can take a course of rejuvenation, relaxation or recovery;
• in the beauty salon you can get hairdressers and cosmetology services;
• medical office where you can get first aid;
• car parking, the use of which is included in the price;
• currency exchange office in the lobby;
• three outdoor pools, one of which is filled with sea water;
• indoor heated pool, working in the cold season;
• luggage room before check-in and after eviction.

Animation

Without entertainment, rest would be boring and monotonous. A team of professional animators is called to change the situation. In the Nabeul Novostar Khayam Garden Beach & Spa 4 * hotel the following program awaits you:

• morning exercises that will give you energy and energy for the whole day;
• aerobics in the pool;
• Yoga classes with a professional instructor;
• teaching oriental and latin american dances;
• fascinating lessons in the preparation of national dishes;
• competitions in various sports (both between hotel guests, and with the participation of guests from neighboring institutions);
• fiery evening show.

Spa

The SPA-salon working on the territory of Novostar Khayam Garden Beach & Spa 4 * (Nabeul) will help you relax your body and soul. Here guests are provided with the following options:

• cleansing and strengthening the body through a course of mineral water;
• various types of massages, aimed both at treatment and relaxation, and at achieving a cosmetic effect;
• face and body skin care procedures aimed at cleansing and nutrition;
• traditional turkish hammam;
• toning the body through a contrasting jet shower;
• relaxing hydromassage.

Vacation with children

The youngest tourists are sometimes more difficult to please than adults. Knowing this, in the Novostar Khayam Garden Beach & Spa 4 * complex (Tunisia) the following options are provided for families with children:

• in the kids club, kids will be able to do creative work, as well as take part in fun games and contests;
• organization of children's sports competitions;
• "paddling pool" with slides;
• spacious playground with rubberized shockproof coating;
• guests with kids are provided with everything necessary for a comfortable stay: cribs, playpens, bottle sterilizers, baby-sitter and more.

Supply system

Meals at this hotel are provided according to the Ultra All Inclusive system. It implies the following points:

Hotel Policies

Each hotel sets its own rules regarding accommodation. In this institution the following apply:

• use of air conditioning is available to guests only from June to September;
• the schedule of bars and restaurants can be changed by the administration depending on the occupancy of the hotel;
• registration is made from 14:00 to 16:00;
• to leave a room on the day of departure, guests are required to noon;
• smoking is strictly prohibited in all areas of the hotel (this is only possible on open areas and balconies);
• a visit to the playground is allowed only for babies under 12 years old;
• if the hotel has less than 20 children resting, the dietary line of the buffet is abolished;
• it is not recommended to appear in bathing suits anywhere except the beach and pools;
• taking out towels from the rooms is strictly prohibited (beach towels can be taken from the administrator);
• the removal of food from the restaurant is not allowed;
• visiting catering establishments requires compliance with a dress code (elegant, closed clothing);
• use of the pool after 18:00 is strictly prohibited (at this time, cleaning devices begin to work);
• in order to avoid injuries and unpleasant situations, it is forbidden to enter the hall in wet clothes and shoes;
• if for health reasons the guest cannot go down to the restaurant, then the food will be delivered to his room.

Novostar Khayam Garden Beach & Spa 4 *: reviews, advantages

To assess the quality of relaxation in a particular hotel, it is recommended to study the opinions of experienced travelers. So, a lot of positive comments can be found on the resort complex Novostar Khayam Garden Beach & Spa 4 *. Tourist reviews can tell you the following:

• quick check-in procedure (often administrators fill out guest cards in advance, saving you from unnecessary trouble);
• if you arrive late at the hotel, you will be fed dinner;
• animators always meet the bus with tourists, and therefore the fun begins at the doorstep;
• the territory is very green and clean;
• there are enough sun loungers by the pool to accommodate everyone;
• tasty and varied food with a huge selection of traditional local dishes (there is also less spicy European food);
• the menu has many foods and dishes for those who are on a diet;
• the beach is kept in perfect cleanliness, and thanks to high fences it is protected from strangers;
• the animation is very interesting and rich (themed evenings deserve special attention, during which guests can join the local culture and traditions);
• many sporting events, thanks to which you can keep fit;
• one of the pools is equipped with high water slides, which are interesting to ride not only for children, but also for adults;
• the hotel has a Russian-speaking administrator who will always help in solving problems and organizational issues;
• high-quality daily cleaning;
• SPA center deserves the highest rating (and especially the work of massage therapists);
• TV broadcasts Russian channels, which makes it possible to always be up to date with events in the homeland;
• the hygiene kit includes many different types of cosmetics;
• wireless Internet works well throughout (and even on the balconies of rooms you can go online);
• for recreational activities there is a separate pool, and in all the rest guests can safely swim;
• both at the pools and on the beach there is a large team of lifeguards;
• Hotel staff are very responsive and try to help without even knowing the language (although many try to learn it);
• during a disco, several Russian songs always sound;
• the children's club has developed a very interesting entertainment program for children (special workshops on cooking cakes and pizza deserve special attention);
• if you arrive at the hotel too early and your room is not ready yet, then they will offer you delicious cocktails to brighten up the wait;
• if you leave a tip to the maid, they will always delight you with figures from sheets and towels, as well as decor from flower petals.

Negative reviews

Some negative characteristics are inherent in the Novostar Khayam Garden Beach & Spa 4 * hotel. Reviews in 2016 indicate the following disadvantages:

• rocky entry into the sea;
• to use beach towels, you need to leave a cash deposit;
• due to the fact that the doors in the rooms are very old, they creak and slam a lot;
• there are many small fish in the sea that bite painfully by the legs;
• photographers who provide paid services at the hotel do not work very well (similar pictures can be taken independently);
• maids ignore the need to replace towels; no tips in this situation help;
• despite the fact that the hotel’s website promised a separate children's menu and a dedicated area in the restaurant, provided that more than 20 children are resting, this service is not provided in fact;
• at every step you can meet a smoker, and therefore the whole territory smelled of tobacco smoke (given that the hotel has many families with children, this is very unpleasant);
• the doctor serving this hotel is not very attentive to the complaints of guests and prescribes treatment at random;
• the pillows are very uncomfortable; after sleep the neck hurts;
• during cleaning, the maids absolutely do not pay attention to the balcony;
• the tiles around the pool are very slippery, and therefore you need to move extremely carefully.

General impression

Based on reviews of Novostar Khayam Garden Beach & Spa 4 * hotel, we can conclude that it deserves five stars. Of course, there are a lot of shortcomings in it, but, compared with numerous advantages, they are not so significant. The hotel is very beautiful and well-groomed (both inside and out), the staff is polite and competent, the atmosphere of relaxation is light and relaxed.

If we talk about the advantages of the hotel, then in the first place, of course, it is worth putting animation. The guys literally go out of their way so that vacationers do not have to get bored for a second. At the same time, entertainment is not imposed on anyone. It is also worth noting a lot of opportunities for children's recreation. The mini-club is significantly different from those that can be found in other hotels. Here, kids are immersed in creativity and fun.

The hotel staff is very welcoming and helpful. Especially touching look Tunisian attempts to communicate with guests in your own language. However, if you have a serious problem, you can always contact the Russian-speaking administrator. Particular attention is paid to the safety of guests, and therefore there is a large team of security guards and rescuers.

If we talk about the shortcomings of the hotel, the main one is the quality of cleaning, or rather, problems with replacing bedding. Perhaps, in no hotel with such perseverance they will not hang towels thrown to the floor back onto the hook. However, this problem is quickly resolved by contacting the administrator. In addition, arriving in the room in the evening after a busy and bright resort day, you will most likely not notice any flaws in the room.