Itās infrequently, of course, but some owners of Appleās mobile technology complain that error 14 appears when synchronizing the device with stationary Windows systems. Not everyone knows what it is. And the failure can only be attributed to the problems of the mobile device. Often the root cause may be iTunes, which plays the role of a kind of adapter between different types of operating systems that compete with each other. Unsurprisingly, on Windows, this kind of crashing occurs most often. How to deal with this will be further considered. But first, let us dwell on some factors that will help to understand the essence of the problem, so to speak, in its original form. After that, each owner of the corresponding gadget and user of Windows operating systems will be able to find the most suitable solution for themselves.
iPhone: error 14. Reasons for appearance
As for the root causes of such a malfunction, they are first associated with physical breakdowns when the device cannot connect to a stationary computer via a USB cable.
The likely cause of this situation is often called physical cable damage, when the "apple" mobile device cannot be synchronized with Windows even if the corresponding program is installed in the environment of this operating system.
However, when the operating system reports that error 14 has occurred, you should not blame the OS itself or the mobile gadget. Apparently, here we are seeing a mismatch between the installed iTunes program and the Windows environment, and this is only when trying to reflash the phone or when restoring to the factory state through the computer. This is the main reason.
Error code 14: physical damage to the cable
First of all, check the connection density of the mobile device to the USB port. It may well be that the device is designed to connect USB 3.0, and you included it in USB 2.0. Recognizing the ports on a computer or laptop can be quite simple, since the port of the third version inside is painted blue.
It is possible that error 14 is also issued because the cable used for the connection has physical damage. Take another cord and check how the device will behave.
Stop lock
Now let's see how to fix the error 14 using software methods. Alas, far from all anti-virus packages designed to work in the environment of Windows-systems give permission to use "apple" software products.
To get started, use the pause protection feature, say, for about ten minutes, and during this period of time, try starting iTunes and synchronizing the program with your mobile device. If everything is ok, just change your antivirus software. If this does not help, disable the firewall (firewall) and Defender. Alternatively, disable TrustedInstaller and lower the level of UAC account control.
Note: the emergence of such situations was noticed with the free Avast anti-virus package, which not only blocks everything and everything, but also gives false alarms.
Software update
If the problem that error 14 occurs when trying to synchronize in Windows is connected specifically with the iTunes application, which is most often observed, one of the ways to fix this problem may be to install the latest version of the application.
Please note immediately that you cannot install a new modification on top of the old one. First, the obsolete version must be removed, including all additional components.
This can be done using the programs and components section, which is located in the standard āControl Panelā. Then you have to look in the system registry for the remaining keys, files and folders in the "Explorer" with subsequent removal.
In order not to deal with such things, it is better to use special uninstaller programs that allow you to get rid of residues when uninstalling in automatic mode.
The most advanced utilities are Revo Uninstaller or iObit Uninstaller. Such programs not only allow you to perform the standard uninstall process, but also remove all residual components from the file system and registry, which Windows systems do not know how to do initially.
Exposure to viruses
Finally, it is believed that one of the causes of error 14 may be a viral effect. If iTunes works in its own environment (meaning iOS and Mac OS x), it is not affected by malicious codes (viruses do not exist for such systems in nature).
But in the adapted version of iTunes for Windows-systems, error 14 is encountered very often, and only because the main application is exposed to a virus. In addition, there is such a thing as an additional Bonjour applet, which is installed in the system regardless of the user's wishes when installing the main iTunes package. Most of these viruses simply replace the original applet or disguise themselves in the Task Manager when viewing active system processes.
Software Update Issues
To install the most current version of iTunes, call the program, and if it does not automatically inform you of a new version ready for installation, go to the help section with the option to select an update item. Download the update and install it yourself. Naturally, as mentioned earlier, at the start of the installation process, it is advisable to completely disable all the systemās security features (up to deactivating the firewall and the āDefenderā), otherwise the installation, although it will be completed, but the installed program will not fully work.
Instead of a total
It remains to add that error 14 is not such a critical failure. As for additional solutions to the problem, when uninstalling and reinstalling Apple software products in a Windows environment, pay special attention to installing the platform with the QuickTime player.
If you use the deviceās flashing tool, and this is where the error flies out, most likely this is due to the installation of unsupported firmware, which does not allow, for example, to ājumpā from iOS 7 to version 9, although such applets are encountered.
But in general, if we draw conclusions, the main problem is the usual incompatibility of the software and the hardware of competing corporations. And the ordinary user suffers from this ...