The large company Rostelecom specializes in providing a variety of telecommunication services in many regions of Russia. Subscribers of the company can use the services of the Internet, interactive television, landline and mobile communications.
Payment for Rostelecom services is received in a variety of ways, for example, through Sberbank, Russian Post, in terminals and offices. But what if there is currently no way to make a payment? One has to wonder how to borrow at Rostelecom. Fortunately, the company's subscribers using cellular communications or home Internet have this opportunity with the “Promised payment” service.
How to borrow on mobile
If the balance is close to zero, and there is no way to make a direct payment now, the subscriber is looking for the answer to the question: "How to borrow on Rostelecom?" This is actually very simple. It is enough to activate the service "Trust payment".
Consider the main ways to activate the service "Trust payment":
- Using the USSD command * 122 * 1 #. The easiest activation method for cell phone users is the USSD command. It is enough to type it from the keyboard of the device and press the send call key.
- Using a subscriber’s personal account. The activation method is suitable for those who have access to the Internet, located on the company's website. After authorization in your personal account, you need to go to the "Payments" section and select a method of replenishing your account using the promised payment, and then follow the prompts of the system.
- Contacting the help desk operator. The support center can help with the activation of any services, including the promised payment. An employee of the company will need to provide the passport data of the owner of the SIM card or code word, if it was installed at the time of conclusion of the contract. Support center number for all regions 8-800-1000800
After activating the service, an SMS message with confirmation will be received.
Promised Mobile Payment Terms
Rostelecom does not allow all subscribers to borrow money. There are several limitations:
- SIM card must be issued to an individual ;
- the contract must be concluded no less than 4 months ago;
- There should be no arrears of trust payments for the last 30 days;
- in one month you can only take a trust payment 2 times.
Before you borrow on Rostelecom, you must also familiarize yourself with the following conditions:
- The promised payment is valid for no more than 5 days;
- upon activation of the service, 100 rubles are credited to the account, which can be spent on communication services;
- the cost of each service connection is 7 rubles.
How to borrow at Rostelecom to pay for Internet
Subscribers of advance Internet access tariffs may at the beginning of the month be faced with a situation where due to the 0 balance there is no access to the network. To resume the provision of services, it is necessary to replenish the account. If the client does not have such an opportunity now, then Rostelecom is ready to provide him with the promised payment.
Internet service users can activate the promised payment in two ways:
- using the personal account of the subscriber;
- by contacting the company's help desk.
It should be noted that the trust payment service is not available to credit tariff plan subscribers.
How to find out debt
In case of untimely payment of services or repayment of the promised payment on the account arrears arise, which must be repaid. But what to pay, you must first figure out how to find out the debt at Rostelecom.
Mobile subscribers can always find out the status of their personal account using the * 102 # command. But if the SIM card has not been used for a long time or you need to get information about debts for other services, then you will have to use other options.
Ways to find out the debt of a personal account with Rostelecom:
- Personal Area. This service allows you to view all the information about the services, including the balance.
- Contact center. By calling the single number of the help desk, having named the passport data, you can get information about the service of interest and the total debt on all accounts.
- Company Offices Turning to any of the many branches, you can always also find out the availability and amount of debt.
Using these simple tips, any user can easily get information about the debt and, if necessary, take a trust payment.