Today we will try to find out how to unlock the Mobile Bank from Sberbank. What scenarios are applied in practice? How to cope with the task in certain circumstances? The answers to all this and not only will be surely given below. As a rule, there are no real difficulties in the process of implementing ideas. Especially if you understand why the service was blocked.
Solutions
How to unlock Mobile Bank? The thing is that this problem has several solutions. Everyone is free to choose how to act.
At the moment, you can restore the Mobile Bank option using:
- Internet banking
- Sberbank service center (by phone);
- SMS messages
- transfer some money to a mobile device.
In reality, everything is simpler than it seems. And even a recent client of Sberbank will be able to re-activate the studied option without much hassle.
Refill
How to unlock the "Mobile Bank" of Sberbank? This can be done by replenishing the balance of the SIM card of the phone. Sometimes the service is blocked due to the lack of sufficient funds in the room to which the plastic is attached.
In such circumstances, a citizen must replenish the balance of a mobile device in any way convenient for him. For example, through payment terminals or ATMs.
As soon as a sufficient amount of funds (at least 60 rubles) appears on the SIM card, the user will be notified that the process has been successfully completed. Now the option will work as usual. The repeated blocking in the automatic mode will be carried out if the citizen "goes into minus" according to the SIM balance.
Internet to help
Thinking about how to unlock the Mobile Bank, citizens often resort to the help of Internet banking from Sberbank. How to cope with the task?
The algorithm of actions will be as follows:
- Register and log in to your account in Internet banking from Sberbank. To do this, open the Sberbank Online service.
- Open "My Account".
- Click on the line "Mobile Banking".
- Click on the "Unlock" option.
- Indicate the operation confirmation code.
As practice shows, this technique is valid when a citizen himself refuses the corresponding service.
Call operator
How to unlock Mobile Bank via phone? The third approach to solving the problem is to call the operator of Sberbank.
The algorithm of actions will be as follows:
- Dial 8 800 555 55 50.
- Make a phone call and wait a while. The citizen must answer a live operator.
- Tell the call center employee about their intentions.
- Provide information about the card holder, the number of the card with the activated service, citizen's phone number and code word.
- Wait for a message about the activation of mobile banking.
This option is used in real life much less often, but it is still possible. And everyone should remember about it.
Messages
Is it possible to unlock differently? Another approach is the formation of an SMS request. What to do?
A citizen will need:
- Open the "Write a new message" service on your phone.
- Specify a special word. For example, "Unlock Services" or Unbockservice.
- Send a message with the word to number 900.
If a citizen has several cards tied to a mobile one, after the space after the code word they write the last 4 numbers of the plastic, activation of which is planned.
Personal statement
We figured out how to unlock Mobile Bank. There is the last option that is most attractive. This is a personal appeal to the office of Sberbank.
To realize the task, it is necessary:
- Take your passport, plastic and mobile phone with you.
- Fill out an application for an unlock operation. He will be issued at the bank.
- Give a written request and wait for the result.
Important: for re-activation (not to be confused with unlocking), you can use Sberbank payment terminals or ATMs.