The Alfa-Mobile service acts as the Alfa-Bank’s mobile service and makes it possible to carry out various financial transfers from accounts, replenishing the communication balance, and paying for online services of Internet providers. With its help, it is also possible to repay an existing loan, receive reports on transactions performed, checking the balance of any banking product. We learn how to connect Alfa-Bank’s mobile bank by reading the article to the end.
Basic concepts
In the modern financial system, many organizations provide a very convenient, and at the same time, modern service, which is called a mobile bank. It is required to obtain a password for operations with a personal account, to make payments for goods, to top up the balance of the phone, as well as to clarify information about the loan and its repayment term. Actually, Alfa-Bank is no exception. The Alfa Mobile application is a service sector that allows you to perform basic bank account manipulations using your phone. All data on the movement of finance, users receive on the phone, which is indicated when signing an agreement with a financial institution.
This mobile service is a simple and at the same time reliable application. For it to appear on the phone, you first need to become a client of the bank in question. Next, download the program to the phone along with a guide for using the mobile service. In order to preserve the client’s money, the security service has installed additional protection tools against all kinds of unauthorized users. It is possible to install Alfa-Bank’s mobile bank on the basis of both iPhone and Android.
How can I connect a mobile bank: basic ways
There are several ways to help connect Alfa-Bank’s mobile bank. They are as follows:
- The first is to fill out a telephone connection request.
- The second gives you the opportunity to connect through the Internet bank in a few seconds. To do this, go to the appropriate section, and then get the password.
The price of the monthly service of Alfa Mobile directly depends on the selected plan at a rate and is within sixty rubles. A free mobile bank is usually distributed to the “Status” and “Maximum” packages.
Currently, the financial institution in question enables customers to choose for themselves how to connect Alfa-Bank’s mobile application. In addition to the above options, you can also seek help from a specialist service center.
Service connection: step-by-step instruction
It is important for future customers to find out how to register with Alfa-Bank’s mobile bank. To do this, a new user requires a cell phone and a card. During registration in a personal account, a person is provided with a login with a password. Next, a message arrives on the mobile with a permanent login. Later it can be changed to a more suitable option. The password is also sent via SMS, but it is temporary, which should be taken into account. As part of the first visit to your personal account, it should be replaced by a permanent one. The main feature of the security system is the change of password every six months.
There are cases when customers simply forget their usernames or passwords. There is nothing terrible about this, this data can be easily restored. To do this, you need to call for free and contact the center employee in this way, or you can also contact the nearest office of the bank with a passport. Password recovery will be even easier. To do this, you need to go to the bank’s website via the Internet, in the authorization window click the link to go to a special page with the necessary service. How to connect Alfa-Bank’s mobile bank is described in detail above. Next, we learn how to refuse the availability of this service.
Ability to disable services
Many are interested in the question of how you can disable the mobile banking service when the client no longer needs it. This can be achieved in several ways:
- How to disable this service, you can find out from the operator of the bank support service by calling directly on the hotline number. The specialist must be informed of the code word that the client used to issue the card along with the passport data and card number. In the event that the user does not remember the code word, there is an alternative option to disable the card.
- Visit to the office. To do this, you must have a plastic card with a passport with you. A bank employee draws up an application to disable the mobile service. Within four business days, the service is disabled. It is worth noting that this is very strictly monitored by bank employees. As a result, customers receive a message on their phone about the termination of the banking service.
You can connect Alfa-Bank’s mobile bank both via the Internet and by making a personal call to the company’s operator. Unfortunately, it is impossible to disable the mobile bank of this financial organization via the Internet. The bank managed to establish itself in the services market as a reliable partner. He is one of the leaders in the field of online service and mobile banking. Independent experts consider the application in question reliable, convenient enough, and at the same time easy to use. You can connect it in just five minutes. One of the main advantages of this service is that the client has the ability to make the required deposit operations himself and not leave the house for this.
What is a mobile bank and how should it be used?
After all the installation of the application has been completed, it’s time to learn how to use Alfa-Bank’s mobile bank. This mobile application is a modern service that allows you to perform a number of financial transactions, as well as provides information support to users. The Bank offers two versions: full (its cost varies from sixty to seventy rubles per month and light (free view).
What features does the client receive after connecting?
Now it’s important to figure out how to use Alfa-Bank’s mobile application. Let us dwell on the free version. So, as part of its connection, the client receives the following features:
- Making payment for any purchases and services. Confirmation of the operation is performed in a few clicks, while the introduction of details is not required.
- The menu displays information about the balance of funds along with data on the last payment.
- Money transfers to other customers using the contact details of a mobile device.
- Providing round-the-clock information support from employees (carried out directly in the menu).
- Find out where the nearest ATM or branch of the organization in question is located. You can also clarify how many customers are currently in the bank.
- Comparison of the dynamics of expenses by month.
You can find out how to connect the Alfa-Bank mobile bank of the paid version from the operator.
Service benefits
Thanks to the use of a mobile bank, customers are able to save on their time well. The Bank is constantly expanding the list of services. Among other things, the overall security of the system deserves special attention. It is worth noting that all financial transactions are confirmed by using a one-time password, which eliminates the possibility of illegal penetration of third parties to the user's financial resources.
Functional
Mobile banking has a number of unique features:
- Online chat help for the application. The consultants answer any questions related to the services of this financial institution in real time and help to solve them.
- Payment of various fines, services, television, taxes and so on.
- Transfers between own accounts.
- View transaction history. One year information available.
- Creating templates along with opening accounts.
- Repayment of loans.
- Leaving an application for credit cards and other products.
- Cash exchange at the domestic rate.
- Analysis of expenses using the built-in calculator.
- Check current balance.
- The ability to receive news and messages from the bank through the application.
What platforms are supported by this mobile bank?
Clients will be able to use Alfa-Bank’s mobile application both based on Android, and on other modern platforms that are used in our country: BlackBerry, iOS, and so on. Cardholders who rarely perform financial transactions via the Internet can use the Alpha-click service. It provides for the possibility of working with accounts directly in the browser of a mobile device or computer. Operations through the Alpha-click service are carried out on the site. To implement them, you will need a bank card with a mobile phone.