Hotel "Mandarin" (4 stars) is located almost in the center of the capital, or rather, 3.8 km from it. The main attractions of the city are 5 minutes away by car. The following stations are nearby: Yaroslavsky, Leningradsky and Kazan. In ten to fifteen minutes walk you can find three metro stations: Komsomolskaya, Baumanskaya and Krasnoselskaya. To the airports Domodedovo and Sheremetyevo can be reached in an hour by taxi (excluding traffic jams). "Mandarin" - hotel (Moscow) - the address has the following: Olkhovskaya street, building 1, building 23, Krasnoselsky district, zip code - 101000.
Description of hotel rooms
The hotel guests can stay in any of four rooms:
- business standard;
- Deluxe
- studio;
- superior.
In addition, there is a honeymoon suite for newlyweds. The total number of rooms is 112. In addition to all the necessary furniture, the Mandarin Hotel (Moscow) has a safe, a bar, a desk, a TV, and scales. In the bathroom: professional hair dryer. A climate control system is installed in each room. Responsible for security: a video surveillance system and electronic locks (at least, all this is stated on the hotel’s website).
Room type business standard is ideal for one person. Its area is 8 square meters. m. Despite the fact that there is no natural light source, the room does not look gloomy due to decoration in warm and golden hues.
Superior room is suitable for business travelers. Room size - 11 square meters. m. For work there are: a comfortable chair and a desk.
Business Standard Rooms are 13 square meters with a seating area. Optionally, you can choose a room with two single beds or one double bed.
A bed with an orthopedic mattress, an area of 18 square meters and a large living area - all this makes it possible to call studio-type rooms ultra-comfortable.
Deluxe rooms with a total area of 20 square meters have a wide bed for two people. The living area has mirrors. One full-length, the other for makeup.
The entire hotel has wireless internet. Room service is available 24 hours a day.
A little bit about the history of the building and the location of the hotel
The building itself was built in the 19th century and has historical value. In those days, it was the mansion of Count Golitsyn. The hotel was opened in 2009, and in August 2014 was renovated. That is why the Mandarin Hotel (Moscow) received negative reviews from tourists at this time. The guests were very annoyed by the noise from the repairs on the eighth and ninth floors. It should be noted that the new superstructure floors have poor sound insulation. Considering that the room can be rented for an hour, the absence of sleep for single guests from unambiguous sounds behind the wall is ensured. This is evidenced by guest reviews.
The place for tourists and businessmen is very profitable. The following interesting and useful objects are located nearby:
- Sokolniki Park".
- Exhibition Center "Sokolniki".
- Sports Palace "Sokolniki".
- SC "Olympic".
- Shopping center "Elohovsky Passage".
- MSTU named after Bauman.
- Epiphany Cathedral.
- Plant "Arma".
A restaurant
On the territory of the Mandarin Hotel (Moscow) there is a restaurant called Belissima Cafe. It is divided into zones. There is a hall for celebrations and anniversaries. The menu pleases with a variety of dishes of Russian and European cuisines.
Additional services
The hotel offers business guests a meeting room for 45 people. The hotel has an ATM, the ability to call a taxi, laundry and courier services. According to reviews, the prices for these services are overpriced.
There is a free fitness center for check-in guests, but it is located a 10-minute walk away.
Facilities include a nightclub, car rental and astoparking. You can use the services of a translator.
The duties of the staff include the selection of city tours. Regular customers are provided with discount cards.
The hotel has a deposit system. Upon arrival, a surcharge applies. This money is spent on ordered paid services. And if there were none, then money will be returned to the guest upon departure.
You can pay for the room with any credit card. At the front desk, the administrator has a currency exchange service.
Positive feedback from guests
Hotel "Mandarin" (Moscow) collects the most diverse reviews online. Let's start with positive impressions of the institution. Visitors like the lobby and the friendly staff in a good mood who, after registration, gives everyone a tangerine (a trifle, but nice). The prices are quite affordable and correspond to the quality and decoration of the rooms with which the Mandarin Hotel (Moscow) is equipped. Photos of the rooms are presented below.
Almost everyone in their reviews praises the breakfast buffet. You can order dinner in your room - the staff will deliver it exactly at the right time.
The location in the area of three stations and not far from the Baumanskaya and Krasnopresnenskaya metro stations is a huge plus that tourists could not fail to note in their reviews. Despite this, the place is quite quiet. However, not everyone likes the road from the station to the Mandarin Hotel. Empty factory streets and deserts scare. But this is already indirectly related to negative points.
The bed is comfortable, the repair looks expensive, although there are minor flaws in the decoration.
Someone even compares the hotel with European hotels: they especially note the repair in the bathroom (if we are talking about luxury rooms).
The conference room is quite spacious. You can use tablets for free. It also provides services for printing text, photocopying, scanning documents and sending them by fax.
Negative reviews
If you examine all the reviews of dissatisfied guests, then we can say that they relate more to the little things. And from them just sometimes a general impression develops. The lack of cosmetics for the shower, flaws in the upholstery and carpet, the lack of declared weights in each room and more - all this causes negative emotions among guests, and the Mandarin 4-star hotel was not so simple.
Of the major shortcomings, some critics note the slowness of the staff and the lack of a desk, which is very necessary for business people who are on a business trip. Probably, its availability should be negotiated at the time of booking.
Separately allocated rooms at a reduced cost without windows facing the street. It is hard to imagine how you can comfortably be in such a "box". People spending the night there complained of stuffiness and a musty smell. Not even the open door helped. It is clear that the price is much lower, but it is better not to save on your health.
If you were offered rooms on the ninth floor, then be prepared for the fact that the elevator can only reach the seventh, then the stairs. If there are no large suitcases, then there is no problem.
Some rooms have a hood that makes a loud noise. But with complaints about this, the staff does not argue and changes the number to another quickly enough.
Hotel "Mandarin" (Moscow): reviews of guests about the restaurant
Hotel "Mandarin", as mentioned above, has a restaurant on its territory. Guests love the food and the decoration of the rooms. But the staff is not very welcoming. But, most likely, this is due to a constant full house, although this is not an excuse.
Guidelines for choosing a room
If you want to check into the Mandarin Hotel (Moscow), the main thing is to discuss all the details, from slippers and a bathrobe to the noise level from the hoods in the room, the presence of air conditioning and a desk even at the stage of booking the room.
Do not choose the last floors because of the working elevator only up to 7 floors.
Upon arrival, if there are any complaints about noise and smell, it is better to ask to change the number. The administration often goes forward. In general, all the staff are friendly enough and try to help than they can.
It is better not to choose internal numbers - you can suffocate. There is no ventilation. If you open the door to the corridor, there will be no effect. There are also no windows, as in the room. The only way out of this inconvenience is to open the cold water in the bathroom.
Be prepared for the large number of foreigners who have arrived at the Mandarin Hotel (4 stars). Moscow alone in a week receives about 60 thousand guests from different countries. The location near attractions and a business center makes itself felt.
Guests of Mandarin note that the lower the floor, the better the Wi-Fi signal level. Well, of course, it depends on the level of hotel overcrowding.
Conclusion
Hotel "Mandarin" (4 stars) in Moscow has an excellent location. The restaurant boasts excellent European and Russian cuisines. Like almost any hotel, it has its pros and cons. Significant disadvantages include:
- The presence of uncomfortable rooms with no windows to the street.
- Poor soundproofing.
- Minor flaws in the staffing of rooms with everything necessary.
Advantages of the Mandarin Hotel:
- Responsive staff.
- The ability to solve all problems with the administration.
- The presence of a comfortable conference room.
- Payment by credit card.
The overall impression of the Mandarin Hotel is positive rather than negative. Hotel rooms generally meet the criterion of price-quality. For additional comfort and service will have to pay, respectively.