The leading satellite operator Tricolor provides a wide range of diverse services. Each subscriber independently chooses the best package for himself, pays it monthly. However, at some point, users have a question how to find out the balance of Tricolor TV. The company has provided several methods, but the most convenient one is by ID.
Where to find your ID
An identification number, or ID, is received by each user in the process of registering equipment in the Tricolor system. It consists of 12 or 14 digits. It must always be kept at hand, since without it it is impossible to carry out more than one operation with the subscriber’s account. Almost all subscribers do not know him, but the operator has provided several ways to quickly find out the ID.
The easiest way is to look at the contract that was drawn up during the connection process. If new users can still find it, then the old ones probably lost it, and simply can not find it.
You can also see the necessary digital value on a smart card. To do this, you need to get it from the receiver. However, this option has one minus - broadcasting may not immediately recover. Equipment may take some time to establish a connection and transmit codes.
It is most convenient to find out the ID using the console of the console. If you look at it carefully, you can find the key with the corresponding signature. After pressing it, the required code will be displayed.
Check the balance in your account
How to find out the balance of Tricolor TV? Go to your personal account on the official portal of the company. Such a solution has several advantages:
- the process runs very quickly and without much difficulty;
- you can not only find out the current state of balance, but even manage services;
- there is no need to call the operator.
But just to enter your personal account one ID is not enough, you also need a password. You can get it in the following ways:
- By SMS. In the process of concluding the contract, a phone number was indicated in it, and here the password will be sent to it.
- Email. This option is available only if the mail address is specified in the contract.
- Request a code on TV. This option is also available subject to working equipment and a TV. The password will be displayed on the screen.
Depending on the chosen option, the password can arrive both in a few seconds and in 10 minutes. After receiving it, you will need to go through authorization.
Let's talk about how to find out the balance of Tricolor TV. In your personal account, go to the "Services" section. It will be possible to see the current state of the balance, replenish the account, activate another tariff or additional service. It will also be possible to familiarize yourself with all previous financial transactions.
Check balance without visiting your account
How to find out Tricolor TV balance by ID in another way? Not everyone has permanent access to the Internet, and many pensioners do not use it at all. In this situation, you can contact the operator in the following ways:
- a call to the number 8 800 500 01 23, which is available around the clock, calls are free;
- via Skype;
- chatting.
Many subscribers who are interested in how to find out the balance of Tricolor TV by number prefer to make a call to the hotline. You will need to select the reason for the call and wait until the specialist is released. In order for him to provide the necessary information, he will need to go through identification and provide an ID. After observing all the formalities, he will report any information regarding the subscriber’s account.
In general, on the Tricolor TV portal in the Help section you can familiarize yourself with all methods of communication with the operator. There are many options, the company has done everything possible so that all subscribers can quickly get the necessary technical support. Even if you do not want to call, you can enable a special chat in which the specialist will provide the necessary information.
What to do if the receiver is framed by another person
How to find out the balance of “Tricolor TV” if the set of equipment is designed for another user? This happens if the prefix is purchased from the hands or inherited from previous homeowners. The problem is solved, it will take a little more time to open access to the balance.
It will be imperative to visit the provider’s resource and create an appeal. Indicate new personal data and other necessary information in it. Then poison the prepared statement at the address that can be found at the top of the page. As soon as the appeal is processed, the registration data will be changed. Already considered a full-fledged owner of the equipment, you can perform any manipulations.
Conclusion
All ways to find out the balance of the Tricolor TV card are described in detail above. Everyone independently chooses the best solution for themselves. If you have access to the Internet, it is most convenient to get the necessary information in your personal account. In all other cases, call the operator, who will provide data on the current state of the balance.