Modern TV models are equipped with a large number of options that allow you to watch movies and programs in the highest quality available. Interactive TV is one of the most popular services offered by the RTK provider. An IPTV set-top box from Rostelecom is purchased at the company's office along with the execution of an agreement for the corresponding tariff. Several consoles can be installed at the same time, which is advisable if there are several televisions in the house. How to connect the Rostelecom prefix to the TV and set it up correctly is described below.
Contents of delivery
The set-top box "Rostelecom" is supplied by the provider in the following configuration:
- Console.
- Power Supply. It is connected to an electric network through the socket.
- Ethernet cable. With its help, a connection is made to a modem, optical terminal or router.
- Remote control from the console "Rostelecom", which allows you to control the TV.
- HDMI cable
- Batteries
How to connect the prefix "Rostelecom"
The interactive TV service package provided by the RTK provider includes hundreds of high-resolution channels, a karaoke collection, the possibility of renting films and recording shows and movies. The provider’s office provides the prefix Rostelecom, the price of which varies depending on the chosen tariff: Standard will cost 4 thousand rubles, Premium will cost 8700 rubles. Connection and provision of services is carried out by means of equipment issued at the office of the provider. You can specify the price of the Rostelecom prefix on the official website of RTK by contacting offices or by contacting the operator.
The service is activated after the purchase of the set-top box and payment to the subscriber's account. Connecting the Rostelecom set-top box to the TV can be carried out both by the subscriber and the provider’s technician. The equipment works with Internet access, power and connecting cables and a remote control.
Complete with the Rostelecom TV set-top box, everything necessary for its operation is supplied. The user manual indicates the complete set of equipment, which must be checked before purchase.
Connection scheme
The set-top box "Rostelecom" is connected using an HDMI cable to the TV. An Ethernet cable is connected to the LAN connector , connecting the set-top box with the router. The set-top box "Rostelecom" comes with a power cable that connects to the network.
In the absence of an HDMI connector on the TV, the connection to the IPTV set-top box is carried out using the AV adapter. A special adapter for the SCART connector is also supplied.
Turn on the console
When the service is paid for and activated, the TV is turned on using the remote control, and the Rostelecom prefix itself - from the control panel that comes with the kit. When the receiver is connected to the TV correctly, a splash screen appears on the screen and the process of downloading the latest software version starts. At the end of the download, you must accept the terms of the offer. The start menu is displayed on the screen afterwards, which indicates that the equipment is ready for operation. All functions of the set-top box are displayed in the menu. On the official website of the RTK, you can read about the options, advantages and disadvantages of each of them.
Depending on which specific connector the Rostelecom prefix was connected to, when working with the menu, the connection type is selected.
Features and advanced features
The Rostelecom IPTV set-top box can be connected simultaneously with two televisions. This is done by connecting the receiver to different connectors: AV and HDMI. Wires of suitable length with insufficient cable lengths can be purchased at any electronics store.
This connection option is different in that the same channel will be broadcast on both TVs. If you need to broadcast different channels, you need to purchase an additional set of equipment.
The user manual describes in detail how and where it is best to install the console and the conditions for its use. Before connecting the receiver, it is advisable to read the instructions and strictly follow them - this will extend the term of use of the equipment and help to avoid the cost of repair work.
It is not possible to connect the set-top box to a personal computer using the supplied cables. If you are connected to an interactive television service, it is enough to download special software and enter user data in the registration fields. After that, access will be opened to almost all channels broadcast on TV.
Rostelecom offers its customers a convenient service - the Fun application. It can be downloaded to a computer, tablet or phone. After entering user data, access to television will open. You must download the application - just go to the Zabava page and log in as a client of Rostelecom! On the site you can watch movies and TV shows in high quality.
Connecting a second set-top box
If there are two televisions in the house, it is advisable to buy two sets of equipment, since connecting the equipment to one set-top box will allow you to broadcast the same channel simultaneously on both TVs. Independent broadcasting is possible only with different consoles.
Both consoles can be connected to one router, since it has 4 LAN outputs. For example, the first TV can be connected to the first set-top box, which is connected by cable to the LAN1 port, the second TV, respectively, to the second set-top box and LAN2 port. The Ethernet cable supplied with Rostelecom equipment may not be long enough, so it is advisable to purchase a wire of suitable length in advance.
Two simultaneously working TV set-top boxes require a good Internet connection, since the traffic they use increases at times, which can provoke both interference in broadcasting and Internet malfunctions.
Malfunction of the console
In case of difficulties, the user can always contact the technical support service of Rostelecom at the corresponding numbers indicated both on the official website and in the contract concluded during the registration of the service. The operator can tell you how to properly connect and configure the Rostelecom prefix and eliminate the problems that have arisen. In the event of equipment malfunction or termination of its operation, experts do not advise trying to repair it yourself: it is advisable to describe the problem to the operator who will make the decision and, if necessary, will send a technician to the indicated address to correct the problem.
The set-top box may malfunction. Despite the fact that all channels are tuned automatically, in some cases you may encounter malfunctions. The appearance of a blue screen indicates an incorrectly selected connector. A running rabbit usually accompanies problems with the firmware of the equipment, its incorrect connection or poor contact in the connector. Such malfunctions are eliminated by checking the equipment and rebooting it. Experts may advise replacing the “tulip” on the HDMI cable.
If, with proper connection and correct operation, the set-top box does not broadcast all the channels included in the designed service package, then it is likely that the subscriber did not pay the fee on time. Faced with technical malfunctions can be extremely rare. In case of any malfunctions, it is advisable to immediately contact the technical support of the company.
Additional package of options
One of the most common features is TimeShift support. The option allows you to pause and resume television broadcasting at any time.
The subscribers of Rostelecom are provided with 180 different TV channels to choose from. The prefix offers users programs based on their interests and preferences.
Subscribers can also make films for rent. You can select and purchase your favorite paintings at the top of the screen using the remote control.
Set-top box reset
It is possible to improve the quality indicators and expand the functionality of the Rostelecom TV set-top box by flashing it. Resetting the settings is simple: just go to the menu, select Def. Settings and confirm your choice of Exit & Save. After that, all equipment settings are reset. The subscriber can configure the console on his own or with the help of a specialist company. The setup process is described in detail in the equipment manual.