If you often have to lose money from the balance of your mobile number, regardless of whether you use communication services or not, then it's time to ask how to check the costs of MTS. The situation when the balance was replenished, and after some time when trying to call or send a text message, it turned out that there was no money in the account, is familiar, perhaps, to most subscribers.
Most often, additional services are activated on their numbers, which the client does not know about or simply forgot. They become the reason for write-offs from the account. Cases are not excluded when, making a call, the subscriber does not know that the called number is registered in another area, which means that it will be charged differently.
How to check my expenses (MTS) and control the process of writing off funds from the account?
Account debit verification options
- It is very convenient to control your number through the web interface of your personal account. On the official website of the provider, you can check all the data you are interested in: find out which paid options are activated and what their cost is, get details for a specific period (no more than six months from the current date), disable unnecessary services, etc.
- If you don’t have the opportunity to regularly use the Internet to check such information, but the question of how to view my expenses (MTS) is still relevant, then use the USSD-request service. By entering certain combinations, you can get information about activated packages, services and options, specify the cost of the last actions performed on the issue (we are talking only about paid actions and only for the last two days).
Service "Balance under control"
The mobile operator provided for the interest of the subscriber in the cost of the call made by him and developed the option “Balance under control”. For a nominal monthly fee, only ten kopecks daily, a subscriber can each time after completing a call find out how much this dialogue cost him. The information comes in the form of a text message immediately after the operation. You can activate the service through the request * 152 * 3 #.
How to view my MTS expenses
- Check the list of services present on the number in any of the convenient ways: through your personal web account or through the request * 152 * 2 #. When using the second option, the name and cost of the activated services will come in the form of a text message.
- Refuse unnecessary services. After you find out what exactly changes your balance in a smaller direction, it is worth eliminating it. Options for disabling specific services can be viewed on the MTS website or by contacting the contact center at 0890.
- If no options and newsletters are connected to the room, then how do I find out my expenses? In this case, MTS offers to use the Detailing service.
MTS cost detailing
You can view detailed information about all charges from the balance of the number for a specific period on your own, through your personal web account or by visiting the operator’s salon. It should be remembered that through the Internet, viewing information is only available for the last six months. Which means that if you are interested in the period that preceded this, then you will not be able to avoid a visit to the office.
When ordering details via the web interface, you can receive a detailed decryption in a few minutes by e-mail, which must be specified in advance. You can use the details if you did not find the connected services on the number, but the size of the charges seems suspicious to you. Perhaps you just often communicate with a person whose number is registered in another region.