A fairly large number of direct owners of Samsung smartphones, after one week of using a phone of this model, encountered a problem in the form of a camera breakdown. When you turn it on, an error occurs. Camera crash on Samsung is quite common, so this factor must be taken into account. In more detail about the problems with the camera on the mentioned devices will be described below.
In order to prevent a camera crash on the Samsung, you are provided with 4 ways to fix this error yourself.
Method number 1: data cleaning
This method, like its other analogues, is simple and does not require anything supernatural. It consists in cleaning the data, as well as freeing the internal drive of this camera. The camera crash on the Samsung Grand may be due to its overflow.
The first step in this situation is for you to restart your smartphone. First of all, you need to turn it off, and then turn it on. This procedure is simple, and the user is able to solve it independently.
Next, you need to go into the settings, and there to find the application manager. As you remember, you need to find a camera. We open this application and carry out cleaning of garbage, uninteresting photos and other material.
Next, you again need to restart the gadget and see if the camera-related problem has been resolved. If you decide, then we congratulate you, and if not, then see the next way to resolve this problem.
Method number 2: cleaning the internal drive
A camera crash on the Samsung is bad, so it’s better to fix this problem soon. The second method is to clear the internal storage device in the Camera application using the Recovery method. Just like the previous method, we will consider step by step all the details.
First of all, you need to turn off your device. Next, you need to press and hold for a certain time three buttons on your phone. These buttons are:
- The button that is responsible for turning on and off.
- A button called Home.
- And a phone volume up button.
When you hold these buttons for several seconds, the phone will provide you with the Android system parameters.
In order to clean your device, you need to scroll through the lines using the volume buttons. To go down, use the volume down button.
You need to find a line called Wipe cache partition. Next, your task is to restart the device.
If the camera failure on the Samsung Grand Prime has stopped - this is good, but if not, then you should refer to the following method.
Method number 3: file manager
This method also consists in cleaning the material, but in a different way. In this case, this method aims to remove the camera malfunction on the Samsung Galaxy and is as follows. We resort to using a file manager.
- The first step is to connect the device to the computer using a USB cable.
- You need to find and open the memory folder of this smartphone, and then go to the "Android" folder. There will be another folder with dates. You need it.
- There you can find the archive folder, where the cache storage of your smartphone will be. You will need to delete it.
- Specialists in this case advise deleting all files from this folder, since they are completely useless on your device and only bring memory problems.
- After you complete your action, you need to restart the device. We hope this method helped you troubleshoot, if not, then go to the last method.
Method number 4: remove the alternative camera
This is the last way that can help you prevent a camera crash on the Samsung.
This method also involves removal, but this time the so-called alternative camera is removed.
Your task is to find all the applications that use the camera services, as well as a memory drive. Once you find them, your task will be to remove them. After this action, we must restart the smartphone.
One of the above methods will certainly fix the problem with the camera, and it will continue to carry out its work efficiently. If nothing helps, you must definitely contact the service center - which means that the problem is much more serious.