Today, Apple technology is at the peak of its popularity. Users are willing to pay a lot of money, if only to become the owner of the "apple" products. Such a stir is due to the high level of quality of technology and the most modern technologies that are used in its production. However, even the best product is not always able to run smoothly. Not spared the problem and high-quality gadgets Apple.
Service application crashes and error code 9 have become a huge problem for thousands of users. But is it really so scary? Are expensive iPhones not as good as the manufacturer says? Of course, Apple offers customers only the best products. The problem is that some users make minor errors while using the gadgets. They become the main causes of the malfunction. In reality, error 9 is completely solvable. There is no need to contact a service center.
Basic information
After error 9 appears on the smartphone’s monitor, do not immediately panic. First of all, it is worth understanding that this is a completely normal phenomenon for any technique. And as with other phones, the problem may be in hardware or software. One or another type of breakdown can be identified by the code.
If error 9 occurred, then in most cases the problem lies in the software part. This means that users very often perform phone firmware incorrectly. Such manipulations may well lead to the appearance of software malfunctions.
Firmware Rules
Before you independently upgrade your favorite gadget, you need to remember a few simple recommendations. Before flashing it is necessary:
- Install the new version of iTunes.
- Check the performance of the original cable from the "apple" technology. If it does not work correctly and connection breaks are observed, then this may lead to the loss of some important data for updating.
- Since the firmware is executed using a computer, you need to make sure that it does not have malware installed that can delete important folders and files.
- Make sure the internet is stable. If the connection is broken, data can also be lost.
If error 9 appears due to incorrect flashing, then in rare cases specialist assistance may be required. However, before going to the service center, it is worth considering all the methods for solving the problem that are available even to inexperienced users of iPhones.
Error 9 on iPhone 6 and 5 - what does it mean?
If the user sees this code, then first of all it can indicate an improper Nand power. In fact, this is the flash memory of the smartphone, which is usually used to store photos, music tracks and other user information downloaded by a person.
In addition, error 9 may indicate incorrect operation of the connectors and power controllers. Such problems in the hardware of mobile devices are quite common.
The most common reason for this code to appear is the incorrect loading of the iTunes multimedia application. Also in this program the registry may be damaged. This can cause both virus programs and careless actions on the part of the user. That is why developers strongly recommend not trying to make manipulations that can modify system files. And of course, you should not delete folders that are not important at first glance from the main directories of the device.
Error 9 iPhone 5S and 6S - how to fix it?
If a similar problem has arisen, then first you should follow a series of standard measures that will help identify the cause of the breakdown:
- Cable. For use with the iPhone, it is strongly recommended that you use an exclusively 30-pin original wire. In extreme cases, a certified cable is suitable, but it must fully meet the requirements of the manufacturer. If you use a different wire, the device may not recognize it correctly. Therefore, the phone also gives an error 9. In this case, it is enough to replace the cable with a "native" one.
- USB port When connecting a smartphone to a PC, error 9 on the iPhone 5S may occur due to malfunction or breakage of the connector. In this case, you need to try connecting any other device to the computer. If it does not appear, then you need to use a different USB port or use a PC of friends or neighbors.
- IOS features. It has long been the case that these devices are periodically “buggy”. However, such breakdowns are quite simply “treated” using a regular reboot. Therefore, if an error 9 appeared on the iPhone 6 or its previous versions during the application update process, then first of all it is worth trying to turn off the gadget and perform a standard reboot.
Also today on the Web you can find a huge number of free applications that will help to identify in which particular directory the failure occurred. However, such software solutions are recommended to be downloaded exclusively from trusted sites. Otherwise, you can accidentally install virus software on the device, which will further exacerbate the situation.
If these recommendations on how to fix error 9 did not help, then do not despair, as there are several more ways to identify problems.
Antivirus and PC Firewall
In the process of updating iTunes, the program must connect to network resources to obtain new data. Of course, for this, an Internet connection is made. However, in some cases, standard anti-virus programs can block this access, referring to the fact that these resources may be infected. In fact, there can be no virus software on official Apple services. In this case, we are talking about the wrong settings for the antivirus and firewall.
To fix error 9 when restoring the iPhone or updating it, you need to go into the PC settings and make sure that proxy / VPN is not activated in them. This can be the reason for constantly occurring locks.
In addition, if you have a good antivirus on your PC, there is no need to use a firewall. Therefore, at least temporarily, you can turn it off. If this does not help, then you can deactivate the antivirus itself for some time (the main thing after this is not to visit suspicious sites). If after this the update process passes without any errors, then you need to delve into the software settings and add Apple servers to the list of exceptions.
Update
If iTunes is out of date for at least a few minutes, then errors will immediately begin to appear. Therefore, you should go to the developer's site and compare the software versions. In order not to rack your brains and constantly not check for new data, you can try to activate the automatic update system.
Reinstall application and system
If the problem has reached a critical level and none of the recommendations help, then it is worth taking drastic measures. To do this, you need to remove the iTunes application and check that there are no "tails" on the device. After that, just go to the official website of the developer and install the latest version of the software again.
If this does not help, then you will have to uninstall the software of the gadget itself. Before such manipulations, it is better to save all the data, since there is no guarantee that the repeated firmware will be successful.
Another option is to try returning the gadget to its factory settings.
Forced reboot iOS
This method is recommended if simply turning the device on and off, checking for updates, etc. did not help. The fact is that with a forced reboot, the phone returns to its factory settings. Accordingly, everything that the user painstakingly added to the phone can be lost. The same goes for standard settings. After the reset, you will have to re-adjust the screen brightness, set the ringtone and much more. However, in some cases there is simply no other choice.
So, to restart iOS, you need to perform several manipulations:
- Open the phone’s menu and find the “Settings” item in it. Go into it.
- A list of available options appears on the screen. You need to go to the very bottom, find "Reset" there and click on it.
- A new menu opens, in which a list of possible operations is presented. You must select "Reset All Settings." Other points imply only partial recovery.
- A confirmation window will appear on the screen. Double-click on "Erase Data".
- Now just enter your password and confirm the “Erase” command again. The main thing is to check that the current email address and user login are displayed in the window that opens.
After that, the phone will reboot and return to the initial settings, while deleting all user data.
Finally
Thus, you can independently correct the errors that occur on modern gadgets. Most often, drastic measures are not required and it is enough to reboot the device or update iTunes. The same methods are used to correct errors on earlier versions of iPhones. However, regardless of the phone model, do not engage in amateur performances and reflash sensitive equipment.