How to change the phone number in Sberbank Online: detailed instructions

Today, more and more cash transactions can be performed directly from home. You just need to have at hand only a computer or mobile phone, as well as access to the World Wide Web. Already no one is surprised at the opportunity to make purchases via the Internet, replenish a mobile phone account, pay on receipts and so on. If there is enough cash on the bank card, then it will not be difficult to complete all of the above transactions.

Who can use the services of the Sberbank Online service

how to change the phone number in sberbank online
For the convenience of customers, Sberbank of Russia has created a service - an application called Sberbank Online, with which you can transfer money from account to account or pay for purchases and fines while sitting at home at a computer monitor, and not stand in line at an ATM or at a savings bank. This application is completely free, you just need to “link” the mobile phone number to a bank card and then monitor the replenishment of the account, withdrawal of funds from the card or payment for goods in online stores. In all these cases, SMS will be sent to the indicated number - a notification about the change in the account status. But what if the client wants to use the new mobile phone number and the SIM card is no longer active? How to change the phone number in Sberbank Online is described in detail below.

The most reliable way to link a new phone number to a bank card

Sberbank online change phone number
The main and most reliable way to link a new phone number to an account is to contact the Sberbank branch. In order to avoid misunderstandings, it is better to come to the very branch where the card was issued and where the client’s contract remained. If this is not possible, they can help you in any branch of the bank, since all customer data is in the database of a financial institution. So, a bank employee will tell you in detail how to change the phone number in Sberbank Online, and moreover, do it yourself. You do not need to take any further action. To change the number you need to have a passport or other document proving your identity, best with a photo, for example, a driver’s license or passport. If in more detail, in order to change the phone number in the Sberbank Online system, you must write an application to change the number associated with the card. This procedure takes several days, unfortunately, you have to wait. After the card is tied to a new phone number, it is recommended to disable or block the old SIM card, which was previously attached to a bank card that gives access to the client’s money. This will protect your finances from the actions of scammers.

What to do after changing the phone number?

Sberbank online phone number change
After the operation in the Sberbank Online system was carried out, the phone number change was successfully completed, and the bank client needs to reconnect the Mobile Bank option and all those services that were activated using the previous SIM card. It should be noted that there are other ways of changing the phone number in Sberbank Online and “linking” a bank card to another SIM card, to which SMS will be sent with confirmation of your operations. So, you can very well change the phone number through the payment terminal. To do this, insert a bank card into the receiver of the ATM (terminal), go to the "personal data" section, select the "change number" function. After that, you need to click the "select operator" button and enter a new phone number. At the end, click "save changes." It’s convenient that you can do it from anywhere and at any time convenient for you.

What should I look for?

This article provides useful information on how to change the phone number in Sberbank Online. This procedure is not too complicated, although it may take some time. It is required for the bank to verify customer data, which, in turn, protects funds from fraudsters. When the client’s personal data is verified and the phone number is changed, you can again use the Sberbank Online service and conduct money transactions without leaving your home. If you have any questions, you can ask them to an employee of the Sberbank of Russia call center by calling + 74955000005 / 788-92-72 or 8 (800) 200-3-747. Center operators work around the clock.

Source: https://habr.com/ru/post/G9168/


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