Anyone who uses mobile communications, sooner or later may face the fact that funds for incomprehensible services begin to disappear from the balance of the phone. This often happens because the user uses paid subscriptions and other types of content provided on a commercial basis. It should be noted that users can refuse such offers in order to avoid paying for "Tele2" content. What it is and how all kinds of subscriptions work, you can learn from the material below.
Content Summary
Many subscribers are not even aware of why the payment of Tele2 content occurs, what it is and why such services are needed. To make it easier to understand, it should be noted that the application is already installed on the SIM card, and you can find such a service on the phone if you go to the deviceās menu. Content allows customers to receive text notifications that come for free, and they contain different information. It includes world news, currency exchange, entertainment services and more.
Such an application allows people to receive only the latest world news in certain areas. Choosing the right topic, the client will receive news via SMS on his phone. After opening the message, brief information about the news and a link for reading the full text will be provided. As soon as the person has followed the link, payment for the Tele2 content will begin. What is it - now itās clear, but not all subscribers need such a service. Most people use the phone only for its intended purpose. Therefore, a reasonable question arises: how to disable paid content on "Tele2"? This will be discussed further.
Types of Subscriptions
There are different types of newsletters that subscribers can use. Therefore, the mobile operator "Tele2" offers to subscribe to the following areas:
- News about the weather.
- Information on the latest exchange rate.
- Data from the world of politics.
- Various jokes, jokes and other entertaining information.
- World News.
- News from the world of sports.
- Business line information.
- Data on the gaming industry.
- Other
It should be noted that all the information that comes via SMS is free, but clicking on the links is paid. Often, data on the cost of reading a particular news item is written at the bottom of the message, and after the transition, Tele2 is automatically paid. You canāt pay for a subscription with a card, if it is a bank issued, all funds will be debited directly from the mobile balance.
Verify Subscriptions
Not all customers of a mobile operator need a subscription service, but they can still come to the phone as an advertising mailing list. This is especially true for new subscribers who have just bought a SIM card. In this case, the service will already be automatically installed, and users may not understand why they pay for Tele2 content, what it is and how to refuse paid subscriptions. But each person has the opportunity to find out about those services that are connected to the number. To verify this information, you must use one of the following methods:
- One of the most reliable ways is to call the Tele2 operator. Minutes are not charged, so no call charges are made. To call the operator, you need to call by dialing the short number 611. At the very beginning, a voice menu will open, in which you need to listen to the automatic informant, and only then you can contact the employee. This method is bad in that it is necessary to wait a certain time until the operator is free and can answer the call. After the response, the employee can be asked to list all subscriptions on the number for which money is charged.
- It is not possible to pay "Tele2" with a card for subscriptions, but money can disappear in decent amounts from the mobile balance, so you can check for active services through your personal account. To do this, you need to go to the operatorās website, and then go into the office. After authorization and login, the service will be available, and through it it will be possible to view all connected services and their cost.
- In addition, it should be noted that customers can personally come to the Tele2 salon in their city and ask the employee to say which subscriptions are assigned to the number and find out what their cost is.
- The fastest and easiest method of detailing is the request for SMS content "Tele2". What it is? The user enters the service combination * 144 * 1 # on the phone. After that, the message will provide information about those mailings that are connected to this SIM-card, with their cost. If this method does not work, it is recommended to use the request * 111 #.
Withdrawals can occur every day. Then the funds will quickly go away, and to save them, you need to know about the methods of disabling such mailings.
Content Prohibition
Many mobile operators in the country have the āContent Blockingā service, after the installation of which paid subscriptions and other newsletters will not be activated, due to this all funds will be saved. Mobile operator Tele2 stated that such an option is absent in its arsenal, and customers need to use other methods that can deactivate subscriptions. Other available methods will be discussed below.
Phone disconnect
To deactivate subscriptions via phone, you need to go to the device menu and find a special thematic section with subscriptions. After that, all services that are active will be shown, and in front of them there will be ā+ā and ā-ā icons. By clicking on them, you can disable or enable services.
There is also a special combination through which you can disable all services. On the gadget, dial * 152 * 0 # and make a call. After that, an SMS confirmation will come.
Disabling with company employees
If you canāt disconnect from the services yourself, you can call the operator at 611. After connecting to the employee, you will need to provide him with your passport data so that the employee can identify and remotely disable the service upon request. It is recommended that subscribers also pay a visit to the Tele2 brand communications salon, where employees will help solve the problem. The main thing is that there should be a passport for personal identification or a driverās license.
Internet disconnection
If you have access to the Internet, deactivation is carried out through the "My Account". First you need to go through a short registration to gain access to data and a password to enter. After authorization you need to go to the section "Service Management". Information on connected services with a brief description will appear in the new menu. To deactivate a particular service, it will be enough to click on the disconnect button. There is no charge for such an operation.
It should be noted that disabling the āBeepā or āAutomatic Paymentā option will not work through the account. For this, other deactivation options are used, which can be found on the operatorās website.
If the number is used on a smartphone, it is recommended that customers install a mobile application that performs the same functions as the "My Account". Using and downloading the application is free, but you need the Internet to work. It makes no difference whether you use a mobile access or a Wi-Fi access point.
Conclusion
Knowing how to disable content on "Tele2", you can be sure that the money will be spent only on the right goals, and not be charged off constantly. Subscribers are advised to carefully study the information in the messages, because by chance you can re-subscribe to a particular service, after which the debit will resume.