Some reasons why they don’t hear me on Skype

New versions of the famous Skype program appear with enviable constancy. Developers implement additional functions that significantly expand the standard capabilities, eliminate detected errors (bugs), and improve the auto-tuning algorithm.

It may seem that with this order of things, it is enough to download the program, install it on a computer, register in the system, and after starting, you can immediately start communicating. Sometimes, indeed, this is what happens. But most often, users have various questions. One of them is “why they don’t hear me on Skype.” If this happened, it is entirely possible that mistakes were made during the settings or, which also happens, the user hoped that the program would work “out of the box” and ignored the need to make corrections. So, today we’ll talk about what to do if you don’t hear on Skype, and also consider the reasons for this.

The invisible culprit

Skype cannot work without access to the Internet. During a call and subsequent communication (audio or video), a digital data stream is formed. Obviously, its width should not be less than that provided by the equipment. So, do not try to organize high-quality video calls when connecting to a network via mobile GPRS. It follows that if a user complains that they do not hear me on Skype, then you need to check the speed of the Internet. This can be done, for example, on the site speedtest (net). For a simple audio conversation with one interlocutor, 30 kilobits is permissible with minimal delays (ping). You can also use the built-in tool. To do this, with an active connection with the interlocutor, in the lower right corner of the program screen, select “Communication quality data” and make sure that the connection meets the minimum requirements.

Wealth of choice

Of course, the speed of the Internet is not the only reason why they do not hear me on Skype. As we already mentioned, sometimes a small adjustment of the parameters can solve the problem. Often there is a situation where the owner of the computer for a long time talked on Skype in audio mode, without a video camera, and then acquired a modern USB camera. Finding that the purchased device has a built-in microphone, he turned off the old one with the toggle switch, without removing the plug from the connector on the sound card. And after turning on, the person asks the question “why they don’t hear me on Skype, if everything worked just yesterday”. The reason is that the system “sees” two microphones, and which of them will be identified by Skype as the main one is unknown. To solve the problem, select “Calls” in the program menu and proceed to “Sound settings”. In the window that opens, in the line "Microphone", you must select the one that will be used. So, if active is specified, then in the “Volume” line located a little lower, a slider will be displayed for any sound.

Settings

The volume indicator allows you to visually determine the sensitivity of the microphone. Budget models are characterized by the fact that you can communicate with them in the event that such a device is located in the immediate vicinity of the user (hang up on the monitor is not an option). However, you can partially solve the problem by using the software gain function. Often after this, the question "why they don’t hear me on Skype" is forgotten. You need to uncheck the item for automatic microphone settings and pull the slider towards the increase. However, you should not get too carried away, as this can lead to excessive noise in the sound stream. Finally, you should check the appropriate settings for the sound card driver .