Error 800 appears when a user tries to connect to the Internet. Such an annoying problem can occur at the most inopportune moment. Therefore, it is necessary to familiarize yourself in advance with the possible causes and methods for its elimination. This article will present the most common causes and the most effective methods to deal with the phenomenon of error 800.
Description. This problem is quite common among all Internet users. VPN error 800 means that the north you are trying to connect to is currently unavailable. For most ordinary users, this information does not mean anything. Therefore, we will try to figure it out. In this case, your provider acts as a server. It doesn’t matter how the connection is made: directly through the cable or through the router. The error tells us that the server has some problems at the moment, because of which you are now unable to connect to the Internet. But often the opposite is true. The problem is in your computer, or rather, in its settings. Consider the most common sources of error:
- LAN connection is off;
- VPN server is incorrectly specified;
- there is no reception of the IP address from the DHCP server;
- no physical connection.
1st case. Error 800 VPN may appear due to lack of connection to the local network. On some operating systems, it is referred to as a “LAN” or “high-speed connection”. But regardless of the name, the local network must be enabled. For example, in Windows 7 you need to go to "Start" - "Control Panel" - "Network and Internet" - "View network status and tasks." On the left is "Change adapter settings." In the new window, you need to find "Local Area Connection", and click on it with RMB, in the additional menu, select "Enable". On other operating systems, this instruction may differ, but the meaning remains the same.
2nd case. In the settings of the VPN connection, there should be individual settings that may vary depending on your provider. Therefore, describing the exact server does not make sense. Contact your provider for this information.
3rd case. The absence of an IP address can be checked using the pre-installed programs of the operating system. The following will be an example of Windows 7:
- Open "Start" - "All Programs" - "Accessories". Select Command Prompt.
- You will see a command window. Write ipconfig in it.
- In the best case, you should see a list with a detailed description of the internet-controller. Where the IP address, subnet mask and primary gateway are indicated .
- If another kind of information appeared before you, then the problem is precisely the lack of receiving an IP address. In this case, you need to contact your provider, as this information is strictly individual.
4th case. Error 800 may indicate a complete lack of connection. Namely, when the cable is torn or deformed. Check if the wire is connected to the network card of the computer (or to another device). Carefully examine all components for possible damage.
Follow these instructions to resolve a phenomenon such as error 800 in order. If none of the above helps, then you can not do without the help of a specialist.