Today, life is accelerating its rhythm, sometimes it is simply impossible to spend several days on the road, as usually happens if you travel by train. The only option left is air travel. It's not cheap, but guaranteed to be fast. And a person is faced with the task of choosing a carrier. Today, our target is Yamal, an airline whose reviews are rather mixed. Moreover, there are mainly two extreme poles in the network - either enthusiastic praises, or harsh criticism.
history of the company
It was created only 17 years ago, it was immediately registered under the current brand. At first, the company made only a few scheduled flights, today there are about 26 of them to various cities and countries.
general information
Yamal Airlines is a relatively young transport organization. The main activity is regular transportation to places difficult to access for other vehicles. In addition, there are charter flights to deliver shift teams to work or vacationers to a remote hotel. This service operates inside and outside the country.
Main office
It is located in the city of Salekhard. The main activity of the company was to provide the northern regions with air transport, which will deliver passengers to all inaccessible corners. Yamal Airlines is the main, and sometimes the only carrier in the Yamalo-Nenets Autonomous District and the Tyumen Region. Northerners enjoy using the services of the company. The leaders of oil and gas companies use charter flights to transport shift groups, which significantly speeds up the shift of workers, and this directly affects labor productivity. If you need to go on a business trip to Novy Urengoy, Nadym, Noyabrsk, then without hesitation choose "Yamal". The airline, whose loyal customer reviews emphasize the highest professionalism and attentive attitude of employees, always meets the expectations of passengers.
Of course, not everyone is satisfied, but this is a normal phenomenon in the modern world. The equipment can let down and delay departure, the staff consists of living people who may have problems at home or with health, so we will try to be objective and not judge the work of the whole company by individual reviews.
Company Level and Awards
Today, it is Yamal that can be called promising and rapidly developing. Airline reviews the work of which they speak for themselves, during the implementation of activities (17 years) has repeatedly become the laureate of the Wings of Russia award in the categories of airline of the year and a participant in servicing the country's national economy.
The awards were distributed between the leading Russian air carriers, and getting it from year to year, when competing with large companies, “old-timers” of the market, is worth a lot. This is the result of serious and hard work of the entire large team - from management to technical personnel and cabin crew.
Fleet of airliners
The company is not limited to the aircraft of one selected manufacturer. In operation are domestic and import ships. No wonder Yamal is so highly praised. The airline earns reviews from its passengers, maintaining the perfect technical and cosmetic condition of the aircraft. Many note cleanliness and comfort in the cabin, a smooth flight and soft landing.
The term of operation for all aircraft is different, but passengers say that the quality of service and a pleasant impression of the flight absolutely do not depend on this, which Yamal Airlines can rightfully be proud of. Domestic aircraft are AN-24 (2 aircraft) and AN-26 (1 unit). All of them are in excellent condition.
Much more diverse are imported cars in the park. These are 8 units of Boeing-737, 7 Airbus A-320 and CR200LR each. 2 more cars L-410 and Challenger. In total, about 30 aircraft operate in the fleet (with the exception of those that are currently undergoing preventive or major repairs).
Flight geography
Almost all flights are operated from the airports of Salekhard, Tyumen and Moscow. Most of them fall on domestic flights. So, from Tyumen 7 directions are offered for the movement of aircraft. There are already 8 of Salekhard. These are flights to Moscow, Noyabrsk and Nadym, Omsk, Novosibirsk, Ufa and Novy Urengoy. It should be noted the budget prices offered by the airline "Yamal". Passenger reviews often contain appreciation for quality services at affordable prices. So, a flight from Moscow to Ufa costs only 4,000 rubles. Finally, there are regular flights from Domodedovo Airport to Taganrog, Nadym, Ufa, Perm, Tyumen, Krasnoyarsk, Salekhard and Novy Urengoy.
This allows you to connect the entire north of the country by air, for which the airline "Yamal" has repeatedly received warm words from its regular customers. The reviews (the forum on the official website serves to communicate with the administration, make comments and express gratitude) make it possible to obtain first-hand information and choose a reliable air carrier.
Another direction is international flights, of which there are very few. From the city of Tyumen, you can directly get to Antalya and Yerevan, fly to Thessaloniki and Podgorica. And from Moscow the planes go to Lviv, Gothenburg and Tivat. Just with regard to this sector, reviews about the Yamal airline contain the most negative things. Tourists are extremely keen on flight delay (even for technical reasons), which affects the duration of the vacation. Perhaps the high service requirements are somewhat at odds with the budget capabilities of the airline, which is also reflected in the form of negative reviews.
Onboard Service
Keep in mind that the level of service depends on the class you choose. Almost all passengers note the friendliness of stewardesses. Takeoff and landing take place completely unnoticed thanks to the professionalism of the crew. In their class, everyone is given the right to choose a place that seems more convenient. With all questions regarding the air temperature in the cabin, you can contact the flight attendant, he can adjust the air conditioning or offer a blanket for the night.
The attendants on all flights are very friendly and attentive to passengers. If a complaint is received about an employee, each case is examined separately, the perpetrators are punished (up to dismissal). Therefore, if you witnessed ill-treatment, be sure to write a message on the company's official website.
The food on all flights is quite tasty and varied. The presence of children on board, who are offered a special menu, is always taken into account. Sweets, juice and mineral water are available upon request. In the business class, you will be offered an extended menu (in the economy class, usually one is hotter, without a choice), more comfortable chairs and additional services: alcohol, climate control system.
To entertain passengers in the cabin there is a fresh press: newspapers and magazines. Reviews of service in the cabin are very different from each other. This is understandable, someone just needs the right treatment and the opportunity to have a meal on the way, while another needs service requests at the level of the best European restaurant. But in general, a very good impression is formed about the service on board the liners of this company.
How to check in for a flight
Today it is easiest to use the services of an electronic cashier. With its help, Yamal Airlines provides you with a flight schedule, information on the availability of seats, the features of the service in the cabin of each class, and the cost of tickets. Online check-in starts one day and ends 3 hours before scheduled departure. If suddenly the flight is delayed, they will call you on the specified phone and warn.
Ticket Reservation
This can be done at any time, even several months before the expected departure. Most often, tourists planning a vacation book tickets through a tour operator. In other cases, you can simply go to the official website of the company and select the flight that suits you best. Its price already includes food and drinks on board the airliner, fresh press. On the site you will find information on how long it is necessary to pay for a ticket and the addresses at which this can be done. A courier payment service is available.
Baggage allowance
You will receive information about how much baggage you can carry for free when booking your ticket. It depends on the chosen direction (usually the figure varies between 15-20 kg). The exceptions are flights within the Yamalo-Nenets Autonomous Okrug. Here, free luggage is limited to 10 kg. For business class passengers, this figure has been significantly increased; they can register up to 30 kg of cargo.
These figures apply only to free freight. If your luggage is more impressive, then you will have to pay for its transportation. Depending on the direction, it will cost you from 30 to 300 rubles per kilogram. It should be noted that in recent years the airline "Yamal" has become increasingly popular. Its rating among other air carriers is constantly growing, which is associated with a high level of service and fairly affordable prices. By the number of shipments, the company takes 9th place in the country. According to numerous studies, the company's service puts it in 5th place, that is, takes it to a leading position. Food on board also takes 5th place among Russian airlines, the ratio of price and quality raises the carrier to fourth place. In general, in the rating of air carrier companies - today - Yamal is in fourth place.
Helicopters of the Yamal company
The park consists of excellent MI-8 vehicles, which are very popular in the region. This is facilitated by climatic features of the Siberian region and a large number of inaccessible places. Any emergency, especially in winter, is complicated by the lack of the ability to quickly get to remote villages. Often, company helicopters have to play the role of ambulance, taking out sick children, pregnant women or seriously injured people for emergency assistance. Such departures are sponsored by the local administration of the city and region.
Custom flights
This is a fairly new direction in which Yamal Airlines began work. Charter flights are operated in almost all cities of the world at very low prices. There are several options for organizing your flight. According to the first, the plane takes you to your place, returns to the base and flies for you on the appointed day, according to another scenario, he is waiting for you at the local airport. It is convenient for holding important conferences or weekend tours.
Modernization
Today, the company's management has taken a course towards enhancing competitiveness and improving the level of services. She has every chance to become a leader, because among all the existing carriers today it is Yamal that is actively developing. The airline fleet decided to seriously upgrade its fleet through the purchase of foreign aircraft. New, extremely reliable equipment, a high level of comfort will definitely lead to an increase in the number of passengers who will be happy to use these services. Of course, this step requires huge investments, but in the long run it will give much more profit. This is good news for passengers, because, despite a significant increase in the level of services provided, the company's management plans to maintain the status of a low-cost carrier. Therefore, in the near future you can see the maximum prosperity of the Yamal company.