Air travel today is not only one of the most common types of travel, but also the safest among all existing. The plane provides proper comfort, allows passengers with children to travel, as well as those who have any physical disabilities. The airline staff, as a rule, is adequately trained, and is able to politely and competently help passengers in any situation, including in case of misunderstandings or conflicts. All this, of course, attracts millions of people to become regular customers of a particular airline.
UTair Airlines, which has established itself as a corporation capable of providing quality transportation services, enjoys great popularity in the Russian Federation. Of course, when it comes to flights, each passenger seeks to find out as many details as possible about the airline used to avoid unnecessary delays and checks. In particular, most of the questions arise regarding luggage, its allowable weight, as well as hand luggage, which can be carried with you in the cabin. In this article we will discuss which cabin baggage can be carried in the cabin. UTair pays special attention to this.
Information about UTair
UTair Airlines has entered a period of active development and continues to unhinderedly conquer more and more market shares. The company's goals are the desire to provide the highest quality service and maximum safety during flights.
Baggage weight according to class of service
Depending on which class the ticket was purchased by the passenger, the permissible mass of transported goods fluctuates. So, for economy class passengers, the permissible baggage mass is 23 kilograms, and for those traveling in economy comfort and business classes, the baggage allowance that can be transported for free is 64 kilograms.
Carry-on baggage
UTair's recommended baggage check-in is not required for certain items that can be transported unhindered in the cabin. These include a laptop, folders for documents, a woman’s handbag, a briefcase, outerwear in the cold season, any print media, mobile phone, video fixation items (video cameras and cameras), a suit in a specialized case, and a wheelchair (provided that it can be folded and safely placed in the cabin of the UTair aircraft). Hand luggage, the dimensions of which are also established by the rules, can be transported without additional certification documents. Details of the mass and allowable dimensions will be discussed later.
Free carry-on baggage
There are some rules for the transport of baggage by UTair airlines. Hand luggage, the dimensions of which should not exceed the established ones (55 x 40 x 20 cm), has some restrictions on the permissible weight in accordance with the class of the ticket purchased. So, for one seat of an economy class, 10 kilograms of hand luggage and 20 kilograms for one seat for economy-comfort and business-class classes.
Transportation of animals in the cabin
Animals are also generally regarded as carry-on baggage. UTair allows its customers to carry some pets in the cabin. These include small dogs and cats. Such animals must be kept in a container from which they are not allowed to be released during the entire flight period, so as not to cause any inconvenience to passengers traveling nearby. The container should be strong and tightly closed, providing free access to oxygen to the animal. It must necessarily be equipped with a bottom that does not leak moisture and is covered with absorbent material, which should not spill out of the container. Such a shelter should have all the amenities that an animal needs to travel. The comfort of a pet is a prerequisite.
The total weight of the animal and container should not exceed 10 kilograms. Its dimensions should be such as to freely place the container directly under the chair located in front.
Hand luggage when flying with a child
Parents are interested in how to transport strollers on UTair planes. The rules for the carriage of hand luggage prohibit carrying strollers into the cabin, but they can be easily accommodated in the luggage compartment. The stroller must be folding and carefully packed to prevent damage during transport.
The rules of the flight of the company also inform that it is possible to take baby food in any form in the hand luggage with you in the amount that the child needs to receive during the flight. Baby food can be carried in addition to the nominal weight of free carry-on baggage.
Is it allowed to carry medicine in hand luggage
It’s important for many to know whether UTair’s carry-on baggage can include any medicine. If the trip takes place within the Russian Federation, then no prohibitions on the transportation of permitted medicines are imposed. However, while the airline allows you to carry any number of medicines in the baggage of UTair planes, there are some restrictions on hand luggage. In the cabin, you must have only those medications that the passenger will need during the flight. They must be in the original packaging and tightly closed. If the preparation is a liquid, and its volume exceeds one hundred milliliters, the passenger will need to have a prescription written by a doctor certified by a medical institution.
If the trip is carried out outside the Russian Federation, then it is necessary to investigate which medicines cannot be imported into the country or exported abroad. Such nuances can be described in customs regulations (which drugs can not be transported across the border, what can not be taken in hand luggage in the cabin of an airplane that crosses the border of a given state, etc.).
In the event that the passenger needs to have medicines with him that include narcotic substances (or psychotropic ones), he should get a prescription from his doctor. Some features regarding the transport of such medicines exist for UTair. Baggage rules require that such a recipe be translated into the language that is official in the country of entry. Such a translation must be performed by a qualified specialist.
What should not be invested in checked baggage
It is important to remember that the airline is not responsible for the safety of things that are carried in the cargo hold. Therefore, do not leave in luggage, but UTair recommends taking money, any fragile items, products that quickly go bad, important documents, jewelry and any keys with you as carry-on luggage.
Regardless of whether you notified the airline about the presence of these items in your luggage, UTair is not responsible for their loss or damage.
In which cases the standard free baggage allowance does not apply
UTair’s standard baggage rules provide for cases when free baggage allowance becomes invalid. We are talking about any things, the total amount of which exceeds 203 cubic centimeters or the mass of which exceeds 23 kilograms for economy class passengers and 32 kilograms for comfort or business passengers, as well as animals (except guide dogs, which must accompany passengers, deprived of the ability to see).
Transportation of the above baggage will need to be paid in accordance with the applicable UTair tariffs. Baggage registration in this case occurs as “excess baggage”, and the total fare is calculated by calculating the amount of tariffs set for certain types of baggage.
If the weight of the baggage during the check is more than 50 kilograms (the maximum allowable limit), then it should be issued as cargo (tariffs and rules for such baggage will also be applied as appropriate for goods).
As a rule, for baggage, which in some respects exceeds the established UTair standards, check-in is carried out in a specialized department. Therefore, you should initially go to a separate counter when registering transported things.
If a particular flight does not have a sufficient number of necessary carrying capacities, UTair (airline) may refuse a passenger to carry baggage that exceeds acceptable standards.
Feedback in case of problems
In case there are any misunderstandings with the airport staff, in particular as to what kind of hand luggage is allowed on a UTair plane , there are several options for how to proceed. Of course, on the official website of the company there is a feedback form with which you can make an appeal with your problem, however, as a rule, you will not be able to get an instant response.
If the situation requires an immediate response from the company’s employees, you can call the hotline for the Russian Federation or for international customers. These contact details can be found on the official UTair website in the "Contacts" section. The hotline will advise you on how to act in the event of a dispute.
Conclusion
You can avoid most of the problems that might arise during a trip using the airline by carefully reading the rules of flight and baggage transportation, as well as how hand luggage should be transported. UTair made sure that this information was freely available, and any of its passengers could independently understand the issue under consideration. Practice shows that you should worry about this in advance, because such a behavior will help minimize the possibility of problems at the airport, save valuable time, and also save your nerves and emotional health. Be aware and fly with pleasure!