If the user has forgotten the password on Skype, then a system for recovering lost data will come to the rescue, which is provided on all Internet resources where authorization is required.
As a rule, on each site, next to the password input field, there is an interactive mark “Forgot password”, “Remember password” (or any other similar wording), after clicking on which it will be offered to go through all the recovery steps, following very clear prompts.
So, if the user forgot the password on Skype, then he will need a computer connected to the Internet. Having opened the authorization window, you need to click on the line "You can not enter Skype." After that, the page for
password recovery will open in the browser
, where you need to write the address of the mailbox that was specified during registration, and click the "Send" button. In the next window you can see a message stating that an email with information about changing the password has been sent to the email address.
Now you need to enter the mailbox and open the sent message, which contains a link to change the password. It is valid for only 6 hours, after which it loses its relevance, then for the restoration you will need to send a new application.
After clicking on the link, the browser will open a window where you need to select a login (if it is not one), for which you want to change the password. After that, fields will appear in which you need to enter a new password and confirm your action. In the next window, you will be prompted to enter the changed password and enter Skype. Accessed. You can start talking.
It often happens that if you forgot your password on Skype, because you haven’t used it for a long time, you don’t remember the email address you specified when creating your account. In this situation, the procedure for changing the password will be different.
In case the user forgot the password on Skype and does not remember the email address mail, the recovery page provides a link to the "I can’t remember the mailbox address" link. After that, a page with instructions will open. It is easiest to recover the address if the client used paid Skype services and paid bills.
A separate way to change the password is provided for those who logged in to Skype with a Facebook or Microsoft account. To do this, click on the appropriate links and get instructions.
If the user has forgotten the password on Skype and lost the email account specified during registration, you must follow the link “Contact the service”. The client will be directed to a page where you need to enter some information, namely: indicate the country, preferred language, name, valid email address, Skype login.
In addition, it is desirable to provide additional information with which the system administration will quickly establish the identity of the user and restore the data. The customer service will help you find out the forgotten
email address, and if this is not possible, you will be asked to specify a different mailbox.
The administration of any site is constantly faced with a situation when one of the users has forgotten the password. Skype (support service) is trying in every possible way to help the client return to his account.