I can’t get into Contact. What to do? Why can’t I go to VKontakte?

Social networks can safely be called an integral part of the life of almost every person in our country. Communication, access to media files, posting your own photos and videos - all this has become commonplace. But periodically, many users have a problem associated with access to well-known resources - VKontakte and Odnoklassniki. In this article, we will examine the most common causes, as well as ways to resolve these problems.

Malware

As a rule, it is difficult for an inexperienced user to find a way out of this situation. Yes, the computer turns on, it works without failures, but when the Internet starts, problems begin. For example, a window is displayed asking you to update your browser or operating system, send SMS to access the site, and so on. It all depends on the imagination of scammers who use the illiteracy of users. And they call thunder and lightning on the "antediluvian iron", pound on the "clave" and kick the system units. We exaggerate, of course, but didn’t you want to frustrate your anger in this way? Do not break the computer. Not included in the “Contact” user is not at all the fault of the unfortunate machine. It's all about the work of the Trojan program. At the same time, the antivirus will not see infected files, because the data has simply been changed, but there is no virus directly. Only reinstalling the browser or the operating system can help here.

Reasons for the lack of access to the social network

So, if I can’t enter “Contact” or “Classmates”, I need to perform a series of actions:

1. Scan your computer for viruses. It may be that the spyware has blocked your antivirus, so you will need to install a different version. But most often, unfortunately, this action does not solve the problem, although you still eliminate a couple of viruses
2. We check access to the Internet. Often, a computer shows a network connection, but the Internet itself does not work. Check access to other sites, and if it is present, then move on. If you do not have an Internet connection, you need to solve a different problem.

1. In the absence of viruses or after their neutralization, but lack of access to sites, you need to check the hosts file. You can find it at: C: \ Windows \ system32 \ drivers \ etc. Before that, do not forget to enable the display of hidden files. You can open hosts with a notepad. Next, view all the lines and delete those where the name of the social network is found.
2. If you cannot enter “Contact” from a work computer, then most likely the employer has blocked access so that employees are not distracted from their duties. In this case, you can’t do anything.
3. Reinstall the browser, as it may be interrupted. In many cases, it’s easier to update the program than to look for an error.
4. It also happens that there are no viruses, the connection is normal, everything works, but a person puzzles and cannot understand why it is not in “Contact”. Not always the problem is hidden in the virus and crashes in the operating system. Most often, the administration simply blocked the page in the "Contact". What to do in this case? If the message indicates that this is a temporary measure, and you can return access, then follow the instructions. This may be sending a message, filling out a questionnaire, answering questions. After a series of procedures, access is usually returned. Why are pages blocked? If you did not send out invitations, did not sell the goods, then most likely you were simply hacked. So after returning access, be sure to change the password.
5. If you read to this place, it means that you still have not logged into the social network. Let's try to go to other Russian sites. This is necessary in order to check the quality of the provider. It happens that through their fault, access to part of Internet resources, including Russian ones, is blocked. If you have partial access, then contact your provider and find out the reasons for the poorly functioning Internet.

Clearing browser cache

So, I still can’t get in touch, although access to other sites is present. In this case, you should clear the cache in the browser. To do this, go to the settings. In “Chrome” it’s enough to use the keyboard shortcut Ctrl + Shift + Delete by selecting the “Delete specified items” tab - “For the entire period” - “Clear cache” - uncheck all other checkmarks - “Clear history”.

Do you have Mozilla? Perform the following sequence: “Tools” - “Erase history” - opposite “Cache” we put a tick - “Clear now”. Restart your browser to complete.

Everything is easy in Opera too: “Tools” - “Delete personal data” - “Installation” - “Clear cache” - “Delete”.

If I cannot enter “Contact” or “Classmates” for this reason, then the problem will be solved. No - we are looking for another way out of the situation.

Harm of additional utilities

Check or remember if you have recently installed any plugins and add-ons, in particular VkSaver. Many utilities can disrupt the browser. If we talk about the mentioned program, it often blocks access to VKontakte. Thus, developers prevent the downloading of content from the network. If you are the owner of this application, just disable / delete it and the problem will be solved. It is worth noting that you will need to manually erase some files that are located at: C: \ Documents and Settings \ All Users \ Application Data. If they are not deleted, rename them, restart the computer, and then delete them.

In some cases, I can’t enter “Contact” due to the site being reloaded. There may also be problems with a provider that provides inadequate Internet connection quality. This happens all the time, you just need to wait. If the problem is not resolved within 24 hours, we follow the instructions in the article.

User Inattention

Previously, you went to a similar domain, for example, at vkonlakte.ru or vkk.com. Not noticing the difference, the user mistakenly enters his data, providing it to scammers. Then spam is sent from the page, all kinds of groups are added. Developers quickly block hacked accounts, which causes a lot of trouble. If this is repeated more than once, then a lifetime ban is likely. In this case, you have to start a new page.

If, when you enter your login and password, the message “Unable to authenticate via a secure connection” is displayed, you need to update your browser. It is worth noting that in such cases, always try to enter the site through another program. Everyone has Explorer installed, so use it.

How to protect your computer from viruses

Of course, it is impossible to completely protect the system from spyware, but there are still the most common and proven ways to reduce the risk:

• When the computer is turned on, the browser must also be running.
• Install a high-quality antivirus, regularly update it and run a system scan.
• Do not install dubious programs and do not click on links to third-party resources, in particular from the VKontakte network.
• Do not follow links even from friends and relatives until you verify that they have sent you a message.
• Create two accounts on the computer: Administrator and User, and go under the second. The problem is that most of us log in as an administrator, and he can perform all the actions. Thus, if a virus attack is committed, then any program will easily carry out all the manipulations. In the event that you log in as a user, your rights are limited. And the virus program will not be able to change the data in the registry, install its software or paralyze the system.

The “Login” page has opened, but I cannot enter the “Contact”. What to do?

1. Check the correctness of data entry, layout and enable / disable the CapsLock key. Maybe someone changed your password, and now you need to restore it.
2. Check the system clock. Many sites block access if time is not synchronized.
3. If you have problems, I’m not in a hurry to ask a question about why I can’t get in “Contact”. One of my first steps was to check my cookie settings. In any browser, the option “Always accept” should be selected. Also clear cookies and restart your browser.

Password recovery

In some cases, users cannot get in touch because they have forgotten their password. So they will have to restore it. This procedure was quite complicated by the developers in order to stop hacking pages. As practice shows, scammers have found other ways to gain access to other people's accounts, and it is now much more difficult for ordinary users to return their page.

So, if I can’t enter “Contact” because of a password that has been forgotten or changed by another user, then a series of actions have to be performed.

Password recovery linked to a mobile phone number

Under the fields for entering data, click "Forgot Password". If your page is attached to the phone, then the actions will be as follows:

• enter phone number;
• the system may ask for your last name, which is necessary for security;
• confirm the data;
• the system will send an SMS with the code that you need to enter;
• invent a new password and confirm it (just do not choose a date of birth);
• one more message will be sent to your phone, where a new password will be indicated;
• Log in using the new data.

Password recovery without a phone number

If you are not tied to a mobile phone, pay attention to the link below, which indicates this factor. By clicking on it, you will receive a proposal to perform a series of actions:

• enter the old phone number and update it;
• post and send photos to confirm your identity;
• fill in the data submitted by the developers;
• expect a response and unlock the page.

If you are not sure of the accuracy of some data (do not remember exactly which phone number or email address you recorded in the settings), then it is better not to specify them. After filling out the form, send it. Just remember that the images must be of good quality. Most often, the system asks for a scan of your passport (first and second page). Are you wary of sending such information? Then start a new account, since there is no other way to recover the password, and therefore there is no access to the old page.