Today, people strive to be as mobile as possible, which means that fast transport links between cities always remain in the spotlight. To date, nothing has been invented faster and more convenient than an airplane, so the whole world of businessmen, for whom time is money, uses the services of air operators. Today we want to tell you about one of the largest companies in this area called China Southern Airlines. Reviews about the operator with whom you are going to fly from time to time or often enough, of course, interest everyone, so we will try to collect all the information that is available on the network so that you can get an exhaustive opinion.
A little bit about the company
Today, this airline, based in China, is the largest in the world. Its base is located in Guangzhou. She was able to accumulate capacity in record time in order to ensure the implementation of local, regional and international flights. When viewed on a global scale, the coverage area of this company is simply vast. Probably, because of this, so much attention of people using the services of air carriers is focused precisely on China Southern Airlines. Reviews of passengers, of course, are different, someone always remains dissatisfied, but for the most part people positively assess the quality of services and the pricing policy of the company. The planes of this airline depart from 121 airports in the world, which makes it possible to establish itself on the world stage. Of course, more than half of the airports from which flights depart are in China. This provides not only excellent communication within the country, but also allows guests from near and far abroad to move inside the country at the speed that is optimal for them. The second large field for activity is the post-Soviet space.
history of the company
It is about one of the oldest companies in the world. The first representative office of China Southern Airlines was established in 1988, it became the base airport in Guangzhou. It is still considered the most important political, economic and transport center of the southern part of the country. Somewhat later, the Chinese Civil Aviation Administration noticed and took over the young company under its wing . Such cooperation, of course, played a huge role. It was thanks to him that China Southern Airlines received a magnificent fleet and an excellent route network. Further growth was already a matter of technology.
The carrier made flights within the southern part of the country, but very soon he had direct flights to Beijing. Already in 1991, the picture radically changed. Now the international message has opened. From China, it became possible to get directly to Jakarta and Hong Kong, Kuala Lumpur. In 1992, Bangkok and Manila, Penang appeared on the schedule. The geography of domestic transportation has expanded greatly. Already in 1993, 90 routes within the PRC and 10 international destinations could be counted.
Directions in which the air carrier operates
It is important to know for everyone who is looking for a reliable air carrier with optimal prices for services. Be sure to pay attention to China Southern Airlines. The reviews suggest that this operator not only adheres to an attractive pricing policy, but also allows passengers who often use the services of air travel to accumulate certain bonuses, which saves even more. The carrier poisons its aircraft to Kazakhstan and Turkmenistan, Kyrgyzstan and Tajikistan, Uzbekistan and Georgia, to Russia. However, China Southern Airlines does not stop there. Reviews of passengers indicate that the opening of international flights was a pleasant novelty. Flights to such remote cities as Amsterdam and Sydney, Chicago and Los Angeles, Frankfurt, London became possible.
Air fleet
Initially, China Southern Airlines fleet consisted of Boeing 737-200, Boeing 737-300, Shorts 360 and Xian Y-7. Soon, the Shorts 360 and Xian Y-7 were replaced by the SAAB 340B, and a Boeing 767-300 was also rented . Already in 1995, the company got on its feet so much that it was able to gain independence from the CAAS. And first of all, this meant the opportunity to independently choose new equipment and new directions, as well as determine pricing policy. And the company (one of the first in the world) decides to purchase a long-haul airliner Boeing 777. Every year, China Southern Airlines develops a route network and an air fleet. Today it is already 450 aircraft. In addition, a number of vehicles are at the order stage, that is, in the future the fleet will continue to grow. This suggests that the carrier has global plans for the further development and providing its customers with optimal conditions for air travel.
Current company status
The company management does not stop there. Today it is the largest joint-stock airline, which has a network of representative offices in all countries. We will consider them in more detail below. The route network covers more than 110 points within China, as well as Hong Kong, Taiwan, East and South Asia, Australia, America and the Middle East, Africa and Europe. The planes of this airline connect China with most Russian cities.
Bonuses and discounts
This will certainly interest frequent flyers. The carrier treats those who use its services with special warmth and strives to maintain the location of its customers. This is especially true for business people, for whom China Southern Airlines is often a potential airline operator. The business class reviews regularly on specialized forums. People are satisfied with the wide range of services provided by the carrier, and the accumulative bonus system is just a real find. Especially for businessmen, the Sky Pearl Club package was developed, which makes it possible to earn a free trip on your own flights. What is noteworthy, bonus points are accumulated in your account even when you use the services of flights of all the airlines that are in the SkyTeam alliance.
A bit more about earned bonuses
Everything is simple enough here to earn miles, in accordance with the accumulation scheme, you must purchase flight tickets. The distance in miles covered by the flight is the number that is taken to calculate your bonus miles. In this case, the reservation subclass determines the applicable percentage. That is, the first class will give you much more bonus points than, for example, the economy class. You can use your reward miles to pay for your flight tickets after you have collected enough of them. Thanks to this scheme, China Southern Airlines became interesting for the busiest and most mobile people. Business class reviews make it possible to judge that, choosing this air carrier, you get a full package of services, including comfortable conditions and good nutrition, friendly service, and most importantly, the opportunity to get to anywhere in the world in a record time.
Air travel card
This is another novelty that makes traveling around China as convenient as possible. You yourself can plan your trip by purchasing one China Pass. This ticket can be purchased from any of the 13 China Pass members. Next, you are required to book your first flight in China at least 3 days before departure. Further flights can be booked as needed. One such "travel" includes from 3 to 16 flight segments.
Passenger service
You can choose the class of service, Depending on your preferences and financial capabilities. At the same time, the rules are the same and apply to all China Southern Airlines airlines. The reviews of passengers who often use the services of this carrier indicate that regardless of the choice made, you can be sure that you will be satisfied with the quality of service.
The economy class in the planes of this carrier can surprise you with its comfort. Adjustable seats are installed here, in the backs of which are mounted LCD screens of the entertainment system. There are models of liners with enlarged windows, for those who like to consider blue distances. The list of services includes everything necessary for the flight.
In addition, the aircraft provides a premium economy class. Here, more comfortable conditions are assumed, a free layout of the salons, which means that for each passenger there will be much more free space. Armchairs are equipped with special mechanisms to support the back. In flight, flight attendants offer delicious dishes and delicacies of Western and East Asian cuisine.
The business class welcomes its business guests and provides for the possibility of a comfortable stay during the flight. Armchairs are laid out in comfortable beds for relaxation. In the back of each chair is a liquid crystal display, there are sound-absorbing headphones. Passengers will enjoy specialties.
Finally, the first class is places for VIP passengers. The department has only 8 seats with individual free space. Armchairs can be easily transformed into comfortable beds, there is a safe and several lighting modes to choose from. You can watch movies and listen to music.
Additional services
Today it is one of the leading airlines in the world. Those who fly constantly are probably familiar with China Southern Airlines. The representative office in Moscow brought it to a fundamentally new level, opening up the possibility of connecting China with major cities of Russia by flights. This direction is the most demanded, given the increasingly close economic ties between the two countries. However, this is a little lower, and now we’ll talk about the service that the company offers for its customers.
One of the interesting novelties is the possibility of group travel. The company focuses on financially advantageous offers, in particular, on cheap group tickets. This offer is primarily valid for travel to Australia. Moreover, the larger your company, the more significant discount you can get. So, a group of 4 people will receive 10% savings, and out of 20 people - already 20% of the ticket price.
Another interesting suggestion is the opportunity to upgrade the class of service directly at the airport, on the day of departure. The airline takes care of the night rest of its customers. Anyone who flies through Guangzhou with a transfer, while purchasing both tickets for the flights of this airline, gets the opportunity to stay at a local hotel for free. Judging by customer reviews, these marketing strategies are paying off. People who often have to fly on duty often enjoy bonuses and special offers from this company.
China Southern Airlines, baggage allowance
When collecting luggage, you must always take into account the standards that the company sets for us. First of all, everyone is interested in hand luggage, which is carried free of charge. Of course, on long trips, each of us has to carry out the assignments of our relatives and friends, as well as buy gifts, various exotic delicacies. If you fly with China Southern Airlines, baggage in your hand luggage is 5 kg, and you will have to keep up with this rate. During the flight, one seat is assumed, only in the first class for each passenger two seats with parameters 20 * 40 * 55 are designed.
Larger cargo can be transported in a special compartment. China Southern Airlines collects baggage depending on the destination and class of ticket purchased. For the economy class it is permissible to have from 20 to 40 kg in suitcases, for the premium class - from 23 to 45 kg, for the business class - from 23 to 50 kg.
Airline offices in Russia
There are a lot of them, we will provide basic contact information so that you know where you can go and where to find China Southern Airlines. The representative office in Moscow is located next to the VDNH metro station. The address is Prospekt Mira, house 105. The working hours of the General Representative Office are from Monday to Thursday, from 10:00 to 17:00, without lunch. Here you can get answers to any questions, inquiries, arrange or return your tickets. If you were late for the flight, lost your ticket, if your passport expired on the day of departure, all these difficult situations are solved here. If you have absolutely no time, and the question is urgent, then you can remotely contact the China Southern Airlines representative office. Phone +7 (495) 987 46 29. Polite staff will help you get answers to all questions and at the same time spend a minimum of time. Judging by the reviews, real professionals work here to help sort out your problem and solve it.
However, this is not the only address where you can find China Southern Airlines representatives. Moscow is a transit city, thousands of flights are made through it, so there is another representative office at Sheremetyevo Airport. It works daily from 9:00 to 23:00. Phone for communication +7 (495) 232 39 23.
There is a representative office in Novosibirsk. This is not surprising, because the northern capital also daily passes a large number of tourists from China. And the Russians, in turn, are happy to fly to China. The office can be found at ul. Soviet House 64, office 508. Opening hours from 10:00 to 18:00, without lunch. There is also an office in the city of Khabarovsk, as communication with the Far East is also very popular. The address is 26 Matveevskoe Shosse, office 205. An office is open from Monday to Saturday, from 10:00 to 18:00. Lunch break from 13:00 to 14:00.
Today open communication with Kazakhstan. The destination is the city of Almaty, and from here you can already reach any corner of the country using domestic flights or by bus.
Passenger reviews
We almost finished the story of what China Southern Airlines is. Passenger reviews are the last thing I want to tell you about. In fact, there are so many people, so many opinions, so you can’t count on the fact that the reviews will be exclusively positive. First of all, let’s go through the positive points that people who have flown this airline celebrate. The planes are very clean, the seats are comfortable, even in economy class. Each passenger is given a pillow and a plaid. Even tall passengers, above 175 cm, do not experience any discomfort while flying. They praise the work of the staff very much. People are polite and attentive, smiling and not disturbing if the passenger is sleeping while distributing food.
Positive feedback on board meals. Chicken and rice are especially praised. A wide selection of drinks is offered, from mineral water to juices and wine. All displays and USB ports work on planes, from which you can charge the phone. The crew is especially pleased with its skill. The pilots working in this airline are real professionals. Takeoffs and landings occur very smoothly, they are not felt at all. The price of tickets is another tangible plus, since the cost of flights is really quite affordable.
But with the dispatch of flights the situation is not entirely ambiguous. Some passengers say that they flew with this airline many times, and there were no complaints. All flights are carried out strictly at the appointed time. However, others in their reviews voiced a completely different situation, talking about the endless flight interruptions, their delays and inconsistencies with long waiting at the airport. Food is another topic for battles, many say that the food on board is too spicy and not suitable for a Russian person. Not entirely unambiguously evaluate the work of the staff. There are negative statements, but this can easily be explained by the human factor, stewardesses can also feel bad, they can have trouble at home, which affects working capacity. Finally, the last minus that passengers note is problems with early online booking and change of tickets. Money is withdrawn, tickets are not issued or are not changed. Perhaps the fact is that the system is often overloaded and crashes. However, specialists of the company's representative centers refute this information. They say that at any moment you can perform the necessary operation without any problems, and if you have questions, it will be enough to call the company’s office and they will definitely advise you.
Summing up, it is worth noting that this airline is one of the oldest and most reliable. You can always count on excellent service and delivery to your destination on time. If you use the services of this operator, be sure to leave feedback about your flights on specialized resources. This allows other passengers to obtain the necessary information in advance in order to make the right choice. In addition, the management of the company will see all the advantages and disadvantages of the airline, as well as the wishes of its customers. That is, such feedback is important both for future passengers who only choose an air carrier, and for a person providing these services.