Pegas Touristik: customer reviews about the travel agency

Pegas Touristik is a Russian tour operator, one of the leaders in the Russian tourism industry and one of the largest international travel companies. It was founded in the last quarter of the twentieth century. The information from the official website of the tour operator reads: ā€œPegas Touristikā€ today is a modern universal travel company that offers a wide range of services for all groups of customers, actively participates in the social and economic life of the country.

The company operates in 256 cities. On vacation with "Pegas Touristik" you can go to 22 countries. Partners of the tour operator are more than 2500 hotels. Pegas Touristik organizes not only individual, but also group, corporate and sports tours. It is important to note that the company is an IATA accredited agent (IATA) - International Air Transport Association. And this means that all airlines whose planes Pegas Touristik tourists go on vacation are members of this association and provide safe, reliable and economical air transportation.

Employees at Pegas

The airline is no exception. Reviews about Pegas Touristik are widespread among passengers of this carrier. Tour operator "Pegas Touristik" offers round-the-clock ordering of tours and airline tickets online. The company also provides quality service in more than 570 branded sales offices. On the organization’s website you can find information about numerous awards. So, in 2017, Pegas Touristik received the Golden Jasmine Award as the best tour operator in Tunisia.

Mission and goals of the company

The company "Pegas Touristik" declares that it works with the goal of being the best tour operator for its customers. The organization strives that every person who visits her site, comes to the company sales office or calls the call center, likes to be a Pegas Touristik client. And to complete the task, the tour operator guarantees:

  • Providing quality service anywhere and anytime.
  • Compliance of all services of the tour operator "Pegasus Tourist" with modern standards of service.
  • Maximum customer care and consideration of all their wishes.
  • Making decisions for the benefit of customers.
  • Offering the capabilities needed specifically by the client.

Directions "Pegas Touristik"

The tour operator offers holidays in 22 countries. These are such directions as Azerbaijan, Andorra, Armenia, Bulgaria, Vietnam, Greece, Georgia, Dominican Republic, Israel, India, Indonesia, Spain, Italy, Jordan, China, Cyprus, Cuba, Mauritius, Maldives, Morocco, Mexico, United Arab Emirates, Russia, Seychelles, Thailand, Tanzania, Tunisia, Turkey, Sri Lanka. Let us examine in more detail the most popular areas. Europe is represented by such destinations as Bulgaria, Greece, Spain, Italy.

Bulgaria

Bulgaria is the European state closest in spirit and mood to Russians. And it is related to Russia not only by its location on the coast of our beloved Black Sea, but also by a noticeable linguistic similarity. The Bulgarian language belongs to the Slavic group and uses the Cyrillic alphabet as the alphabet. Perhaps that is why many residents of Bulgaria are fluent in Russian. Pegas Touristik offers its customers a vacation in this wonderful country. It will be an ideal option for those who are afraid of the language barrier. Since this country is a member of the European Union, the quality of service in it is European.

One of the company offices

In the summer, it is ideal to go to Bulgaria to sunbathe on the wonderful sandy beaches, swim in the warm Black Sea, walk through the ruins of ancient cities and narrow European streets and enjoy an extensive excursion program. In winter, holidays in Bulgaria are perfect for beginner skiers and snowboarders, as Bulgarian ski resorts are popular among Russians. Another plus of Bulgaria - you can go on a vacation there already in spring, you don’t have to wait for a hot summer. In spring, in Bulgaria you can enjoy the flowering nature of the Black Sea coast and visit many interesting places. In addition, employees of Pegas Touristik note that the resorts of Bulgaria are considered the most inexpensive in Europe. The price of products here is much lower than in Italy and Spain.

Greece

Greece is a sunny country with a rich history, located in southern Europe and washed by as many as five seas: the Aegean, Thracian, Ionian, Mediterranean and Cretan. Modern Greece is unique in that it inherited the culture of Ancient Greece - a great civilization in which the foundations of democracy and Western philosophy were born. Pegasus Touristik promises an unforgettable vacation in Greece, truly rich in events and adventures. You just need to combine a beach holiday, sightseeing, familiarity with Greek culture and cuisine, parties and walks. The most popular are the Greek islands of Crete and Rhodes. The holiday season here lasts from April to October.

Spain

The tour operator often offers holidays in Spain - the fourth largest country in Europe, washed by the Atlantic Ocean and the Mediterranean Sea. The Mediterranean resorts of Spain are the magnificent Costa Brava, Costa Del Maresme, Costa Del Garraf, Costa Dorada, Costa Del Asaar, Costa de Valencia, Costa Blanca, Costa Calida, Costa Almeria, Costa Tropical, Costa Del Sol. Also, the Balearic Islands fit perfectly into the ensemble of the Mediterranean coast: Mallorca, Menorca, Ibiza and Formentera. In the Atlantic Ocean are the famous Canary Islands.

Holidays in Spain are considered one of the most luxurious and desirable. Also, Pegas Touristik employees offer to go to Spain to get acquainted with the rich cultural heritage of Catalonia and the masterpieces of the architectural genius Antonio Gaudi, located in Barcelona. For lovers of active winter holidays, Spain is also ideal. After all, it is here, on the territory of the Sierra Nevada mountain ranges, that some of the best European ski resorts are located.

Italy

Italy is a state located in the heart of the Mediterranean. This wonderful ā€œbootā€ on the map is actually a country with a very developed economy (the third largest economy in the Eurozone) and an incredibly rich culture (Italy has the largest number of UNESCO World Heritage Sites in the world - 155). And this is not surprising - the country is the heiress of the great Roman Empire.

Leaning Tower of Pisa in Italy

So, in the capital of Italy, the tour operator offers you to visit the majestic Coliseum - one of the most famous and grandiose structures of the Ancient World. Italy as a whole is a region in which it is impossible not to fall in love. The word "freedom" has long been associated with the character of Italians. Their smile, hospitality and emotionality at first shock, but then they definitely attract and fall in love with themselves. Popular resorts in Italy are Calabria, Campania and Rimini. However, having arrived here, it is necessary not only to enjoy your vacation on the coast, but also to ride along the canals of Venice, go on a shopping trip to Milan, and also to see the Roman Colosseum with your own eyes.

Cyprus

This island in the Mediterranean Sea is famous all over the world, therefore this direction is popular with the tour operator Pegas Touristik. Holiday life on the island is in full swing all year, and the swimming season here lasts from May to November. The beaches of Cyprus are recognized as the best by international standards and awarded the Blue Flag of the European Union for environmental cleanliness and developed infrastructure. White sand and the azure seashore are admirable. Larnaca, Limassol, Paphos, Pissouri, Protiaras are the main resorts of Cyprus.

Turkey

Is there anything worth telling about this country? It seems that almost every tourist begins his acquaintance with overseas countries from the resorts of Turkey. And some fall in love with this country so much that they choose it as a place to spend their long-awaited vacation from year to year. Turkey is a unique country that embodies the synthesis of many cultures, but with a predominance of the traditions of the East.

In the 15th century, the great Byzantium fell, including the territory of modern Turkey, and Christianity was replaced by Islam. In Istanbul, the largest city in Turkey, which was previously the capital of Byzantium - Constantinople, is located the world famous monument of Byzantine architecture - St. Sophia Cathedral. The official name of the cathedral now is Hagia Sophia Museum.

Returning to a holiday in Turkey, it is worth mentioning that the country is washed by four seas: Black, Mediterranean, Aegean and Marmara. According to Pegas Touristik employees, rest in Turkey will appeal to all age categories: here you can find peace on wonderful beaches, have fun at incendiary discos and feel the spirit of history on fascinating excursions.

Russia

Sometimes you catch yourself thinking: is it worth going to the next foreign resort if there are so many unexplored places in your native country? Those who have not yet been to the resorts of Russia should seriously think and, possibly, even review the place of the next vacation. The tour operator offers everyone in the summer to bask in the sun on the Black Sea coast, and in winter to ski in the Caucasus Mountains. Once in their lives, everyone should see the amazing Swallow's Nest, conquer Elbrus, ride the rides in the Olympic Park and drink the mineral waters of Arkhyz.

Asia

Asia, as the direction of the Pegas Touristik tour operator, is represented by completely different countries. This is the Jewish state of Israel, and the Arab country of Jordan, and the United Arab Emirates, and the People’s Republic of China, and the luxurious Maldives, and exotic Thailand, Vietnam, Sri Lanka, Indonesia and India.

Israel

Israel is a relatively young state located in close proximity to the Arabian Peninsula. Its capital, Jerusalem, is a holy city for the three largest Abrahamic religions: Judaism, Christianity and Islam. The best resort in Israel is the city of Eilat, located on the Red Sea coast. Also in Israel, you can relax near the Dead Sea. This is a unique salt lake, famous for its healing properties.

Jordan is an Arab state bordering Israel. Employees at Pegas Touristik call it a "fairy tale" in the Middle East. The main resorts of Jordan are located on the Red Sea and on the coast of the Dead. The largest resort city in Jordan is Aqaba.

Arab world

The UAE is a unique country, in just half a century has passed the path from the desert to an incredibly developed state, breaking many world records. The country includes seven emirates, but the most popular among tourists are three of them: the capital emirate of Abu Dhabi, capable of turning the head of the metropolis of Dubai and the conservative and calm emirate of Sharjah.

Dubai view

China

China is the largest country in the world by population. Chinese civilization is one of the oldest in the world, its age is five thousand years. The Great Wall of China can rightfully be considered one of the wonders of the world; it is the largest architectural monument. Tour operator "Pegasus Touristik" offers tours to Hainan Island - one of the best resorts in China and East Asia.

The great wall of china

The islands

Maldives - a scattering of picturesque islands located in the warm waters of the Indian Ocean. Maldives is considered one of the best tourist destinations. Blue lagoons, sandy beaches and wonderful vegetation, combined with cleanliness, silence, peace and excellent service - all this attracts vacationers here. However, at the same time, the Maldives is a rather expensive resort, and for the opportunity to spend a vacation here you will have to pay a very round sum.

According to many travelers, Thailand is the most exotic country in Asia. However, charming Vietnam will easily compete with him. The Pegas Touristik company provides an opportunity to visit both of these countries and draw its own conclusion.

Africa

Africa in this case is represented by Tunisia, Morocco, Tanzania and the Seychelles. It was for organizing tours to Tunisia that the tour operator Pegas Touristik was highly praised in 2017 and received the Golden Jasmine Award. Tunisia is a state in North Africa, washed in the north and east by the Mediterranean Sea. In addition to relaxing holidays on the beaches of the coast, in Tunisia you should definitely go on a safari in the largest hot desert in the world - the Sahara.

Tanzania is a completely new direction of the tour operator Pegas Touristik. The company offers to visit the Zanzibar archipelago, which is part of Tanzania and is located in the Indian Ocean. In addition to Zanzibar, Pegas Touristik provides tours to the Seychelles, also located in the Indian Ocean. Judging by the reviews of Zanzibar, Pegas Touristik has proven itself in this direction.

Latin America

Mexico, Cuba, Dominican Republic - three amazing places in Latin America, where the company "Pegas Touristik" offers to go on vacation.

Mexico is a state bordering the United States, which is washed by the waters of the Pacific Ocean and the Caribbean Sea. The culture of Mexico was formed thanks to the synthesis of pre-Columbian American and Spanish cultures. To this day, the customs of two great civilizations - Native American and European - coexist without conflict in this beautiful country. In addition to a beach holiday and acquaintance with the history of Mexico, in this country it is simply necessary to taste its national cuisine, famous throughout the world. The company "Pegas Tourist" organizes tours to the Mexican resorts Cancun and Riviera Maya.

Cuba is an island in the Caribbean. Its capital is the stunning Havana, in which the architecture of the Spanish colonial rule is adjacent to modern skyscrapers made of glass and concrete. The main resort of Cuba is the fabulous town of Varadero, which is endlessly loved by tourists. People come here to swim in the waters of the Caribbean Sea, sunbathe, enjoy the rhythms of salsa, play golf and drink rum.

The Dominican Republic is a state in the Caribbean that occupies the eastern part of the island of Haiti and the coastal islands. Now Dominican Republic is one of the largest tourist centers in the world. The foundations of its economy are tourism, the export of tobacco and coffee. This country is the leader in the Caribbean in many respects, including the level of service that meets all European standards. Unique climatic conditions, upscale hotels and highly qualified staff are a guarantee of truly paradise relaxation for everyone.

Company reviews

Pegas Touristik is one of the largest Russian and international tour operators. Its services are used by millions of people. We conducted a small search for reviews about Pegas Touristik. Let's try to analyze some comments of tourists about the company, found in the vastness of the Internet. And also try to compare the assessment of residents of different cities, vacationing in different countries.

It is worth noting immediately that the submitted reviews about Pegas Touristik are very different: both positive and negative. And this is a common thing, because in the world there is nothing perfect. But the fact that the reviews of tourists about "Pegasus Touristik" vary significantly from portal to portal is really interesting. For example, on the Makhnem website, most of the reviews are positive in color, and on Irecommend, a large part of the comments are presented in a negative way.

Pegas touristik airplane

Consider the most recent reviews of "Pegasus Touristik." Let's start with the Irecommend website. In the reviews about "Pegasus Touristik" on this portal, many travelers complain about the quality of excursion services in Vietnam. Some even explain why they did not choose Pegas Touristik as their tour operator. Despite the reliability of the organization and its credibility, people are scared away by unreasonably expensive prices. In addition, there are even cases with a long check-in at the hotel, which caused complete resentment of vacationers.

Further, you can find other negative reviews about the tour operator Pegas Touristik. People were disappointed in their vacation in Zanzibar due to problems with departure from the country - there simply weren’t enough seats on the plane. Moreover, you can even find reviews about the failed booking of the Pegas Touristik tour, information about which surfaced only a day after booking the tour with an erroneous flight from the company manager.

We turn to the reviews of "Pegasus Touristik" from the portal "Makhnem". People who spent their holidays in the Dominican Republic were completely delighted: from waiting for the trip to this country to ending with their return home. Many also like guides and call center managers. They evaluate their stay at all 5 points and thank the company for the excellent approach to all the details. There are also reviews about holidays in Cuba. According to tourists, everything went perfectly, the rest was simply unforgettable. I especially liked the nature and beaches of Cuba, namely the island of Cayo Coco.

As you can see, the reviews about the tour operator Pegas Touristik are completely different. Perhaps this depends on the cities of departure and countries of destination. Let us analyze the comments of residents of different cities of Russia.

So, there are negative reviews about Pegas Touristik from St. Petersburg. In this case, users were dissatisfied with the work of the maintenance staff. Criticism fell on the manager for lack of professionalism and rude attitude. At the same time, there are comments saying that there are no complaints about the work of office managers in St. Petersburg.

We will continue to review reviews about the company Pegas Touristik. We turn to the colorful comments of satisfied and grateful tourists. Surprisingly, the most welcoming reviews about Pegas Touristik are in Novosibirsk. A group of vacationers from Novosibirsk, who visited Vietnam with Pegas Touristik, was completely satisfied. In this case, sincere gratitude can be traced to the company and employees for the high level of service and support at all stages. Some tourists have used the services of the company more than five times, and is this not an indicator?

Company bus

We turn to the reviews of "Pegas Touristik" in Volgograd. Travelers from this region, vacationing in the UAE, were completely delighted. Well spent vacation with a team of professionals - this is an indicator! And the desire to buy a tour only in Pegas Touristik is gradually increasing among the majority of the population. Like it or not, but opinions vary slightly, because once at a time it is not necessary.

Reviews about the travel agency "Pegas Touristik" also depend on the country of rest. Now the organization’s website is conducting a promotional campaign for Tanzania and flights to Zanzibar. Travel agency even organized a direct flight from Russia. Let us analyze the reviews about Pegas Touristik and Zanzibar. Vacationers' impressions about the island itself remain mostly only the most pleasant and vivid, but can not do without criticism. The site turreestr.ru published critical reviews about the airline Pegas Touristik, organizing a flight to Zanzibar and back. Vacationers note that often some tourists do not leave immediately and have to wait several hours, as there are not enough seats on the plane. It is also noted that sometimes a direct flight is replaced by a connecting flight in Dubai. Therefore, you should be prepared for the fact that the flight in the end will not be direct. Pegas Touristik jets are also criticized in the reviews for the fact that they are often poorly fed on board. In fact, the opinion of a person is purely individual. Some do not imagine flying without food, while others enjoy sleeping during the flight, and nothing else worries them.

We present to your attention the reviews about "Pegasus Touristik" in the Dominican Republic. A group of vacationers in this heavenly part of the planet remained completely satisfied with the company's service. You could even say that joy knew no bounds. It noted the excellent organization in all, even the smallest details.

We will also analyze in general terms the reviews about Pegas Touristik and Vietnam. It is important to note that among a significant number of negative comments, the authors of which complain about the high prices of excursions and transferring the flight sometimes even for a few days, reviews of grateful tourists flicker. Apparently, a lot depends on the person himself and his personal preferences.

Having considered the opinions of vacationers, we will move on to the reviews of Pegas Touristik employees. And this time they are strikingly different from each other. On the site pravda-sotrudnikov.ru you can find many negative comments. Critical reviews of Pegas Touristik employees about their employer are largely based on the fact that salaries do not correspond to the level of workload. Also, many were unsatisfied with the provided social package. However, most employees note a friendly team as a plus. Reviews about the Pegasus Tourist franchise are also very diverse. However, many are advised to open a franchise for this tour operator due to its authoritative name and brand.

Thus, on the Internet you can read completely different reviews about "Pegasus Touristik." Each person has their own individual experience with this tour operator: someone was more fortunate, someone less.

Conclusion

As the saying goes: there are no friends for the taste and color! Despite the reviews, each traveler should have their own opinion about the company. In tourism, until you try it, you don’t know. We hope that our article was as informative as possible. Enjoy your stay and new travel experiences!

Source: https://habr.com/ru/post/K14746/


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