Users of Apple products very often encounter problems associated with smartphones that stop turning on, freeze or give out unfamiliar error codes. Some believe that this is due to problems in the phone itself, but this is far from the case. In terms of quality, “apple” smartphones are still considered the best, and error 4005 in iTunes and other malfunctions most often arise due to attempts to reflash the phone, incorrect updates, and much more. Most often, the cause of this "malaise" is the users themselves. There are frequent cases where the 4005 error in iTunes arose due to the elementary ingress of moisture into the device.
When a malfunction most often occurs
Usually, any Apple product suffers from such “ailments”. Therefore, iPad owners also often complain that an unknown 4005 error has occurred in iTunes. This usually happens if:
- The iPad or phone unexpectedly lost contact with the computer OS during the update process.
- Damaged boot packages or they were not fully installed.
- The media player program data was corrupted through the registry of the PC operating system. This is usually due to the manual removal of utilities or some files.
- A virus or other malicious software has entered the computer system.
- An idle USB cable was used. The manufacturer recommends using only original products.
- A short circuit has occurred inside the phone. This sometimes happens when the device overheats or is very cold.
- The iPhone was damaged. Very often, after a fall on some phones, some modules are disabled. Not only the touch panel and display, but also the motherboard may suffer.
- The battery is out of order.
- A software failure has occurred.
- A defective device was purchased.
By and large, anything can become the cause of a device failure. Consider the most common troubleshooting methods.
Reboot iTunes
The easiest way is to connect the iPhone to the PC, exit the media player and restart it. However, this will only work if the iTunes 4005 error was caused by a temporary program malfunction. If the media player still does not work, you need to try other methods. For example, you can try to update the media player.
ITunes Update
To complete this action on Mac OS:
- Go to the iTunes menu.
- Select “Check for updates” from the list and start this mode.
- Wait until the files are uploaded.
If it comes to Windows, then you need to perform the same steps. The only difference will be that you need to select Check for Updates.
Computer reboot
If iTunes error 4005 on iPhone 5S or other device models still appears, the problem may lie in the PC itself. To solve the problem, just try restarting the computer and try to reactivate the media player.
Phone reboot
If the unknown 4005 error in iTunes still continues to bother, you should take more serious measures to resolve it. To do this, you must:
- Find on the phone 2 buttons: Power and Home.
- Clamp them at the same time.
- Wait about 10 seconds until the iPhone screen goes blank.
- Turn on the phone.
In most cases, this helps solve the problem. If error 4005 still occurs while recovering iTunes, more serious measures will have to be taken.
Quick phone recovery
Before restoring the phone, it is necessary to copy all important data and files from the device. Otherwise, there is a risk of losing all information, pictures and audio recordings.
To perform a quick recovery, you must:
- Hold down the Power and Home buttons at the same time for 3-4 seconds.
- Wait for the phone screen to go out, and immediately turn on the iPhone.
If such actions do not lead to anything, you will have to perform a “hard” recovery.
Recovery mode
To switch to this mode, it is enough to perform just a few simple steps:
- Connect the original USB cable to the PC.
- Turn off the iPhone while holding the Power button.
- Wait until the display goes blank.
- Hold down the Home key and hold it until the device turns on.
- Connect the iPhone to the USB cable that was connected to the PC in the first step.
- Continue to hold “Home” until the iTunes logo and the cable itself appear on the screen.
If everything is done correctly, the phone will switch to Recovery mode. If in this case the error 4005 in iTunes does not disappear, then the device may be working in loop mode. In this case, the so-called "butterfly effect" is observed.
Recovery loop
If after system recovery, the phone constantly loads only a black screen with the iTunes icon and cord, then this is a signal that the device is stuck in loop mode. The most common cause of this mode is the media player itself. Quite often, such errors are accompanied by the code 9006, which indicates that the computer security software simply blocks third-party programs and devices. In this case, iTunes cannot get full access to the update database and continues unsuccessful attempts to perform automatic flashing.
To remove the phone from the loop and not lose contacts, pictures and other useful files, it is easiest and most convenient to use a small utility called TinyUmbrella. If it was not possible to install it, then you can use the same means to exit the loop. For example, you can install RedSnow, iRed, or RecBoot. The interface of these utilities is intuitive, so even a beginner will not have difficulties with their use.
However, these programs do not always allow you to deal with iTunes 4005 error on 5S. In this case, after using the program, the USB cable icon and the iTunes logo still appear on the screen. You can get out of such a loop, but for this you have to come to terms with the fact that all data on the phone will be lost.
To disable Recovery loop, you need to connect your iPhone to iTunes and try reinstalling iOS. But this also does not always work. In this case, it remains to enter the phone in DFU mode (smartphone firmware update).
If all else fails
In this case, you should try using a different USB cable. If none of the wires works, then the problem is precisely in the iPhone or PC itself. Therefore, you should check your computer for virus software. Perhaps third-party programs that are invisible to the user have deleted some of the media player files. If this is true, then you need to clean your PC from viruses and download the registry repair utility.
It is far from always possible to get rid of such errors on their own. The fact is that a malfunction can be caused by mechanical damage. In this case, you will have to contact the after-sales service and give the iPhone for diagnosis. If the warranty period has not yet expired and experts will confirm that the problem is a marriage, then it will be possible to get by with a little blood. However, if the user was responsible for the breakdown, then a decent amount will have to be paid for repairs.