Zona application is known to almost all Windows users. This software helps to download files from the Internet using the BitTorrent protocol. However, as is the case with all programs, sometimes some errors occur in the work. They lead to the fact that downloading files becomes impossible. A common problem to use is an error accessing the Zona server. What to do to eliminate it, we will talk in this article. We will talk about how to fix it, and do not forget to discuss the causes of the problem.
Causes of the problem
Those who have encountered a problem in using the program know how the error accessing the Zona server occurs. And for those who don’t know, we’ll tell you now. When a user adds a new file with the Torrent extension to the program, it is likely that in the upper right corner there will be an inscription on a pink background: "Error accessing the Zona server. Please check the antivirus and / or firewall settings." Do not rush to be upset, the problem is solved, we will talk about this later, and now we will touch upon the reason for its appearance.
Most often, this error appears due to what they write about in the message itself - problems with the antivirus. The fact is that the antivirus may for some reason consider the Zona program dangerous for the computer and prevent it from performing operations related to downloading files, and in particular the Internet. Along with antivirus, a firewall and a firewall can do this. But, fortunately, this problem is solved.
In addition to the problems associated with third-party programs, there is one more - these are problems with the Internet. Error accessing the Zona server may appear due to the instability of the Internet connection. The same problem is already associated with a huge range of reasons. Here, both the provider and the user may be to blame. It often happens that a computer starts up a virus that constantly interrupts the Internet connection. We will also talk about solving this problem a little lower, but now about the third reason.
This reason is very specific, because there is no solution at all - this is the technical work of Zona servers. Yes, it turns out very funny that the error asks you to check the operation of your antivirus, but in fact it has nothing to do with it. But as mentioned above, there is no solution, or rather there is, but only one thing - to wait. After all, the technical work will end sooner or later, and then you can return to downloading the file from the Internet.
How to fix the error
We continue to talk about such a problem as an error accessing the Zona server. How to fix it, discuss right now.
First of all, I want to supplement the last statement about the technical work of Zona. Yes, it remains only to wait, but to wait for a relatively short time, and such malfunctions rarely occur, so do not rush to think that if the file does not download, the developers of the program are to blame.
What to do if the problem is with the Internet
It was also mentioned above that the cause of the error can be poor Internet or its absence. Fortunately, you can take the solution to this problem into your own hands, but, on the other hand, it is not so simple, because an incredibly huge number of factors can be the cause of poor Internet. It is precisely because of this that this topic will not be discussed in this article. I want to say only one thing: first of all, check if there is Internet. This can be done by logging into any browser. If there is, but still says "Error accessing the Zona server," then call your provider and ask him if there are any problems with the connection. If everything is in order there, the problem is deeper. Contact a specialist or try to find a solution yourself.
But best of all, try to manipulate the firewall. How to do this, we’ll talk right now.
Configure the firewall
There is a possibility that an error accessing the Zona server occurs because you did not allow it to access the Internet through the firewall when you started the program. In this case, the program will start, and its interface will be in perfect order, but as for the main purpose - downloading files from the Internet, it will not be executed. To solve this, you need to restart the program, when you restart it, the firewall window will appear again, and this time click the "Allow access" button.
If the window does not appear, then we will go on our own to the firewall settings. To do this, go to the Start menu, and then to the Control Panel. The first in the list should be the category "System and Security" - click on the inscription. Now below the inscription "Windows Firewall" click on "Permission to run the program through the Windows Firewall".
Now we have the necessary settings. You need to find two lines in the list - Zona and Zona.exe. Opposite the first should be a tick in the column "Public", and the second - "Home or work (private)". If this is not the case, then click on the "Change Settings" button and change the settings. Then save the settings and check the program. The error should disappear.