Delta Airlines is one of the US national carriers and one of the largest companies in the world. It occupies a leading position in the number of aircraft, in terms of passenger traffic and in the number of destinations to which flights are operated. Its headquarters is located in the state of Georgia, the city of Atlanta. The IATA code is DL. Delta Airlines Russia - the official representative office of the company in Russia is located on Gogolevsky Boulevard, 11. The Russian office serves passengers - here you can not only buy a ticket, but also make some changes to the flight conditions or simply ask the company for help. Delta Airlines - phone in Moscow - +7 (495) 937-90-90.
History
The company was founded in 1924, when it was created, it was called Huff Daland Dusters. The main activity was the spraying of pesticides over the fields in order to control pests. The first passenger flights began to be operated in 1929, at the same time the company changed its name, which was taken thanks to the Mississippi River Delta, over which the first passenger flights were operated. The airline grew, new aircraft were purchased, the staff expanded, and the number of destinations became more and more. In 1953, Delta Airlines took over the first company - it became the American Chicago and Southern AirLines. Later, in 1972, another company was acquired - Northeast Airlines. In the 90s, its activities expanded even more; rights to operate flights to Europe were acquired. In 1991, one of the largest competing companies went bankrupt - Pan American. Delta Airlines took the opportunity to absorb it. As a result of this merger, it received additional flights directions - across the Atlantic Ocean.
In the 2000s, the entire fleet of the company was updated, the threat of bankruptcy was eliminated through reorganization. Currently, Delta Airlines is one of America's largest carriers, it operates flights to many countries around the world, connecting America with all five continents.
Statistics
Delta Airlines operates regular flights to 460 destinations; its planes fly to 95 countries of the world. She is considered one of the main carriers across the Atlantic Ocean. Delta is America's only airline flying to Africa. More than 75 thousand people work in all structures of the airline - the number of employees was reduced in 2008 due to the crisis. Of all the employees - 6 thousand - pilots, each of which is a member of the Association of Linear Pilots (ALPA). The airline has about 180 own dispatchers in different countries of the world. Delta Airlines daily operates 1,500 flights in different directions, and its subsidiaries, Delta Connection, 2,500 flights every day. In 2000, together with three other airlines of different countries - Aeromexico, Air france, Korean Air - the international SkyTeam alliance was created. Since 1996, Delta has not had a single accident in an aircraft situation - this indicates a high professionalism of employees and guarantees passenger safety.
Air fleet
Delta Airlines itself uses only Boeing aircraft of various modifications in its fleet. After the merger with other companies and their absorption in the Delta fleet, other liners also appear. The company's fleet includes: Boeing 737-800 - 71, Boeing 737-700 - 7, Boeing 757-200 - 129, Boeing 767-300 - 19 units, Boeing 767-300ER - 57, Boeing 767-400Er - 21, Boeing 777 - 8. All aircraft are used depending on the direction - on the flight range and the number of passengers and baggage on board.
During the flight
During the flight, Delta Airlines takes care of the leisure of its passengers. So, at the very beginning of her work, passengers were offered only newspapers and magazines. Gradually, with the growth of technical capabilities, the company began to offer customers a wider variety of entertainment. Currently, you can listen to music in the salon - a huge variety of styles and genres will not disappoint even the most demanding music lover, watch a movie, have fun with an interactive game or even study a foreign language. Delta Airlines provides passengers with the opportunity to travel with their pets, additional services for people with disabilities and accompanying minor passengers during the flight. Like any airline, Delta Airlines sets its own baggage allowance - an adult business-class passenger can carry 32 kg of baggage with him, an economy-class passenger - 23 kg. Hand luggage can not exceed 18 kg and takes only one place.
Classes of service. Business elite
Delta Airlines offers its passengers several classes of service - business elites, first class, economy class. Business elite is distinguished by additional comfortable capabilities on a certain type of aircraft. The distance between the passenger seats in the business is 150 mm, each leans back 160 degrees, the width is from 470 mm to 530 mm, depending on the type of aircraft. During the flight, passengers are offered drinks, including alcohol, food and a gift set from the carrier - all these services are included in the ticket price. Each chair is equipped with an electrical outlet, a folding work desk and a personal entertainment system terminal. On some aircraft it is possible to offer passengers sleeping cabins for relaxation.
First grade
Delta Airlines offers first class passengers only on domestic flights. The seats are located at a distance of 940 mm from each other, their width is 470 mm. Customers are provided with food, alcohol, drinks, entertainment. Each chair has its own electrical outlet. This service is provided for flights on Boeing 737-800, 757-200, 767-300, 767-400 aircraft, as well as on MD-88 and MD-90 aircraft.
Economy class
The distance between the passenger seats in this class is 840 mm, the width is 460 mm. In the new Delta planes, the passenger seats are equipped with movable head restraints that can be adjusted to the individual needs of the passenger, and some seat models have a lumbar support adjustment system. The cost of an economy class ticket includes drinks and sandwiches, alcohol and hot meals can be ordered at an additional cost. Delta Airlines - reviews of passengers flying economy class - speaks of excellent service, safety, comfort, especially compared to offers from other carriers.
Passenger Incentive Program
Delta Airlines was one of the first in the world to introduce an incentive bonus system to encourage passengers. It was launched in 1981 and was named SkyMiles. The program is designed specifically for those who fly frequently, it is an accumulative system of miles - the more often a passenger flies with airline flights, the more miles he accumulates. After accumulating a certain number of miles, a passenger can receive bonuses from the company - a higher-class flight, a free ticket or other additional features. SkyMiles is still working, its rules are constantly being improved and supplemented. For example, since 2011, passenger miles have not been burned up under any circumstances, even if the purchased ticket has been handed over and the flight has not been completed. The bonus program works not only for Delta flights, but also for flights by partner companies - Alaska Airlines, China Airlines, Singapore Airlines, etc.
Delta Airlines Reviews
Passengers, who often use the airline’s services, note the high professionalism of the staff - friendly and smiling stewardesses are always ready to help passengers in any difficult situation, aircraft pilots make smooth take-offs and landings, the flight is comfortable and safe. Delta Airlines, reviews of its work, condemn all praise from passengers. Customers note excellent food on board, good coffee and ice cream. Delta Airlines (Moscow) is always ready to help its passengers in all situations related to flights in any direction.