Back in 2009, MegaFon telecommunications company proposed a new service for the Russian market - the multifunctional MultiFon service. Now people have the opportunity to significantly save on communications, because the application allows you to make both voice and video calls over the Internet at low prices.
Unique features
In order to understand what the service provided by MegaFon - MultiFon provides, you need to figure out why it is needed. This can be done only with the Internet, because it works through the World Wide Web. A subscriber, having accessed the network through his communication provider, can download a special application from the official MegaFon website and activate it.
The MultiFon service allows you to receive and make calls in any direction, including long-distance and international, communicate via chat or via video, send messages, create contacts, set statuses and mood. Most importantly, subscribers can use the application anywhere in the world; there will be no additional roaming charges.
Installation
To start using the service, you need to go to the official MegaFon website and download a special program. It should be noted that subscribers of this operator can use another version, which does not require installation of the application, simply from the browser. After downloading the program, you will need to register by creating a new account. To enable communication, the operator will give you an IP number, which can look like a regular mobile or any login. At the same time, it will end at @ multifon.ru.
Right after registration, subscribers get access to the test version of the program, the so-called “MultiFon-Light”. This is a limited free version, to access all the features you need to dial: * 137 # from the mobile of this operator, indicated during registration. You can activate the service in your account on the MegaFon page. “MultiFon” works with various operating systems, including Windows (7, XP, Vista), Linux, iOS, Android, Mac OS.
Test version
All Internet users, including subscribers of other mobile operators, have access to a demo version of the service. It does not provide the opportunity to enjoy all the benefits of the service, but it helps to understand how “MultiFon” - “MegaFon” works. What is it becomes clear from the first minutes. After installing the program, you must add any contact. This will allow you to call the selected subscriber and deal in detail with all the features of the service.
In the demo mode, the application allows you to chat, manage available statuses, set an avatar and, of course, call other users of “MultiFon”. At the same time, there is no charge for using the service; connecting or disconnecting the service is also absolutely free. But when using this version, subscribers cannot communicate with the customers of other mobile operators using this service, or call landline numbers.
Call setup
By adding contacts to your address book, you can start chatting. The program allows you to enter the necessary numbers manually, select them from the list by entering the phone number of the required MultiFon subscriber or his nickname. Contacts can be grouped or entered into a common list. Before making a call, make sure that the subscriber you need is online - this will be indicated by a green circle opposite the name.
During the conversation, all users have access to additional services - a conversation recording, the use of various sound effects, the ability to insert video. After completing the conversation, you can listen to what you were talking about.
“MultiFon Plus”
MegaFon subscribers can afford to install the full version of the application. But customers of other operators who want to use this service will be forced to purchase a SIM card. But this acquisition will quickly pay for itself, because the service from MegaFon - MultiFon allows you to save significantly.
By dialing * 137 # on the phone or activating the service in your account, subscribers get access to all the features. From this moment, users can call numbers of other mobile networks, send MMS and SMS. But at the same time, do not forget that for multimedia messages a fee is charged according to the tariffs set by the mobile operator. But taking into account the fact that incoming calls are free, and preferential rates are applied to outgoing calls, many can afford these expenses.
In addition, users can view their call history, messages, edit mood, change status. Everyone can also set up incoming calls — they can go either separately to a mobile phone or to MultiFon, or they can go there and there at the same time.
Tariffs
In order to fully understand what the operator offers, you need to find out how much it will cost to use the service. “MultiFon” cannot be attributed to the “Paid services at MegaFon” section, because the operator does not withdraw funds using this application. On the contrary, with its help, subscribers not only get access to high-quality audio and video communications, but can significantly reduce the amount that is spent monthly on calls. Tracking and controlling the money spent is quite simple. Indeed, for calls both through the application and through a regular phone with a MegaFon SIM card, one account is used.
Currently, the service is provided without a monthly fee. When making voice and video calls within the MultiFon network, absolutely nothing is deducted from user accounts. For a minute of conversation with MegaFon subscribers, users will pay 0.8 rubles, and for calls to phones of other operators - 1.5 rubles. For international calls, their cost will depend on the country of the subscriber. For example, every 60 seconds of communication with Canada will cost 0.6, with Israel, the United States - 0.9, Turkey - 2.9 rubles. A complete list of countries and the cost of calls to each of them can be found on the MegaFon official website.
Sending SMS will cost users of MultiFon 1.5 rubles, the cost of MMS will depend only on the tariff plan used.
“MultiFon-business”
The ability to use IP-telephony from MegaFon is available not only to private clients, but also to corporate ones. For such subscribers, the company offers the opportunity to organize communications both within the office and beyond, using IP PBX, a regular smartphone or computer. To connect this service to MegaFon, it is enough to leave a corresponding application on the official website or call 8 800 5500555, intended for servicing
corporate clients.As a result, you can organize communication using IP PBXs or download the application to your computers or smartphones. At the same time, tariffs for corporate subscribers are no different from those that are set for individual users.
Additional savings
Having familiarized themselves with the prices for communication, subscribers begin to understand that “MultiFon” is primarily the saving of their money. But the company continues to take care of its customers, paying particular attention to those who communicate a lot. So, the operator offers the so-called “packages of minutes” for calls in various directions. For example, people who talk a lot with MegaFon subscribers within their home region can buy 1000 minutes for calls for 500 rubles, for 800 - 2000, and for 3000 - 10 000.
The same opportunity is provided to those who often make calls to fixed or mobile numbers. The cost of 2000 minutes of conversations with subscribers anywhere in Russia is set at 2900, and with residents of Moscow and the Moscow Region - 2000 rubles. Only those who use the application from the MegaFon MultiFon company can order and use the “minute packages”. To do this, send an SMS message to the short number 1117. In the text of the message, the connection code of the service you are interested in is indicated. For example, to buy 1000 minutes of outgoing calls to all networks of the specified operator, it will be “MF1000”. Each purchased package is valid for 30 days from the date of its connection.
Possible problems
Sometimes situations arise when the MultiFon service becomes unavailable. MegaFon may block access to it in several cases:
- a balance lock occurred, while the subscriber did not replenish his account within a month;
- The contract with the indicated telecommunication company was terminated.
In addition, if you independently disabled MultiFon and after this event more than a month has passed, then you won’t be able to enter the application using the old password. Also, the service may not be available due to the fact that the Internet service provider is blocking it.
Connection and disconnection of "MultiPhone", application fee
Many MegaFon subscribers refuse to use the services offered, fearing that funds will be debited from their account. But the proposed “MultiFon” service is provided without a monthly fee, money will be charged only for calls made and for messages sent. Therefore, it is not worth considering that MegaFon makes the connected services paid. Of course, in 2011, as soon as the service was put into operation, this operator said that "MultiFon" would be provided on a paid basis. It was planned that the
monthly fee will be 50 rubles / month. But for now, MegaFon has abandoned this idea.
If you decide to join the MultiFon, then you can do this for free. Also, there will be no charge for disconnecting from the system, you can refuse to use the service at any time.
The only drawback that users are talking about is a delayed charge. As a result, if you check the balance immediately after the conversation, it can be unchanged, money can be withdrawn after a few minutes. It is precisely because of this that many, unexpectedly for them, have a negative account balance. Because of this situation, some subscribers start to think that they have connected paid services. Others believe that they have introduced a monthly fee for using MultiFon and are trying to disconnect from the service.
Paid services
If it seems to you that your balance is too quickly reset, check if there is a charge for all the MegaFon services that you use. To do this is quite simple, and each subscriber has several options. So, clients of this operator can log into the Service Guide system via the Internet. To obtain a password, you will need to send a message to 000105 by typing “41” in the text box. In response, the operator will send a password, which will need to be entered in a designated field. After entering the system, subscribers will see all the services and subscriptions they use. If funds are withdrawn for any of them, then they can be easily turned off.
"Service Guide" is also available from a mobile. To obtain information, it will be necessary to send the following USSD request * 105 # to MegaFon operator. The connected services will then be displayed on the mobile screen, their cost will also be visible there.
If you are afraid not to deal with the system or miss something, then you can go to the nearest communication salon, where the consultants will help you find out what the funds are being withdrawn for and turn off all the services you do not need.