Singapore Airlines is the national aviation company of Singapore. It was created on May 1, 1947 and was originally called Malayan Airways. Today, Singapore Airlines operates flights to ninety airports in forty countries. In the article we summarize information about the Singapore Airlines company, reviews about it, and talk about the air carrier’s fleet and flight conditions.
Activities
The base airport of Singapore Airlines is Changi, which is the main civilian airport in Singapore. Most of the company's flights are operated from this air harbor. Singapore Airlines is represented only by wide-body long-range aircraft, many of which have a three-class cabin layout (economy, business, first). The airline primarily transcontinental flights, the location of the base airport in the city of Singapore makes it possible to make non-stop flights from European countries to Australia and Southeast Asia. However, at the same time, due to the very long distance, non-stop flights to some major cities of the United States of America are not possible. This is, of course, a flaw in Singapore Airlines. The official website of the air carrier (www.singaporeair.com) reports that in the near future it is planned to launch long-haul aircraft that are equipped only with a business class cabin - this will increase the fuel supply and significantly reduce the take-off weight of the vessel. By the way, Singapore Airlines is the first aviation company to launch a two-deck Airbus A380 aircraft in commercial operation .
Passenger comfort
Singapore Airlines takes care of its customers and does everything to make flights as convenient as possible. Airplanes provide more space for economy class passengers, while the first and business class are equipped with fully extendable armchairs. An individual monitor is available in each chair, providing an extensive selection of entertainment programs. If you are willing to pay more for tickets for the sake of comfort on board, Singapore Airlines will be a great choice.
Route network
The airline operates flights from its main Changi airport to sixty-five destinations in thirty-five countries of the world. Singapore Airlines has a particularly strong position in Southeast Asia - it connects more cities than any other airline in the region together with its subsidiary SilkAir.
One of the destinations of Singapore Airlines is Moscow. Regular direct flights are operated from Changi Airport to Domodedovo Airport and vice versa. Currently, flights are operated daily; direct flights from Moscow (Domodedovo) to Houston are performed with the same frequency. Such a system has been operating since November 2010, before that flights were made five times a week, however, in connection with the growing passenger flow, it was decided to start daily flights. Flights on the route Singapore-Moscow-Houston are made on Boeing 777 aircraft. Regarding the Singapore-Moscow flight schedule operated by Singapore Airlines, the official Domodedovo website provides information that the plane departs from Changi Airport every day at 02:40 and arrives at Domodedovo at 08:25 ( +1), and back from Domodedovo leaves at 14:25 and gets into the Changi airport at 05:55 (+1). The cost of a round-trip ticket starts from 46,219 rubles (at the date of publication).
Singapore Airlines Aircraft
The aviation company widely operates wide-body vessels of three versions: Boeing 777, Airbus A330, and Airbus A380. The carrier pursues a policy aimed at owning the newest fleet of aircraft, therefore it often updates the existing air fleet. According to the official website, Singapore Airlines in 2014 has the following vessels at its disposal:
- “Airbus A330-300” - twenty-seven units;
- Boeing 777-300ER - twenty-one units in stock and six ordered;
- “Airbus A380-800” - nineteen units in stock and five ordered;
- “Boeing 777-200” - thirteen units;
- "Boeing 777-300" - seven units.
Each aircraft is equipped with the most advanced technical system that allows you to make flights as safe as possible.
Conditions for regular customers
Singapore Airlines runs its own loyalty program for frequent flyers. She is called KrisFlyer. To become a member, you must register and get your customer number. In the future, it is up to the flights, or rather, over their number. After each flight, miles will be credited to the personal bonus card, a certain number of which will allow you to reach the Silver or even the Gold level of the program. Card holders can not only exchange their award tickets for free tickets for Singapore Airlines and its partners, which number about thirty, but also at the expense of them to upgrade the class of service, pay for their overnight at the hotel, travel tours and more.
Suite Class
As already noted, Singapore Airlines chose passenger comfort as its main visiting card. In order to please customers, the air carrier worked hard to create an atmosphere of harmony and convenience on board the aircraft. This is the only aviation company in the world whose aircraft are equipped with the exclusive “suite” class (higher than the first class). It is available only on Airbus A380 airliners - there are twelve such cabins in total, and each resembles a very comfortable cabin. Passengers are given the opportunity to relax in the most comfortable handmade chair from the master from Italy, Paltron Frau, equipped with transforming headrests and armrests. In a radius of almost one meter, nothing interferes with the comfort of the client. There is also a full-sized bed with soft pillows and expensive linen, which contributes to a sound and sweet sleep. In addition, the salon of the suite class is equipped with a full-size wardrobe and a separate luggage space for personal items.
Business Class
Business class lounges on Singapore Airlines aircraft are also different. In the cabins there are special chairs, each length is 198 centimeters when unfolded. They are equipped with special places for storing personal items and shoes, as well as a drawer with stationery, a pull-out table, two side compartments for books and small items, a power supply for a laptop. During some long-haul flights, passengers are offered Bvlgari toiletries.
Economy class
Using the best materials and innovative technologies, as well as introducing a new design, economy-class lounges in Singapore Airlines aircraft have become more spacious and comfortable. During the flight, passengers are given the chance to enjoy the capabilities of the on-board entertainment system.
Customer reviews about the airline
Most Singapore Airlines passengers speak positively of the airline. Customers note the hospitality and incredible grace of the flight attendants, excellent cuisine (on board there is a choice of delicious dishes and drinks, including alcohol), sophisticated serving (in any class, lunch and dinner are served only in china and with metal cutlery). Passengers are pleased that pillows and blankets are provided for everyone. Along with a huge number of positive opinions, negative ones are occasionally encountered. So, you can find reviews in which people complain about the carelessness of staff, problems with the operation of monitors on board, insufficient drinks, lack of seats during registration.
However, having analyzed all the available reports regarding the Singapore Airlines airline, we can conclude that such unpleasant moments are the exception rather than the rule, because failures can occur in any, even the most debugged system. In general, customers are satisfied with the service and service.