Among the many online agencies that sell airline tickets, the Greek company Tripsta stands out. This is a virtual firm. She, like many others like her, provides services in the field of purchasing tickets for various flights, and often makes it possible to do this at low prices. Reviews about it are different, but we will try to analyze them and find out how the services of this company correspond to the needs of customers, as well as determine the degree of its reliability from the point of view of users.
What it is?
This brand has existed since 2010, it has offices in twenty-two countries of the world. It operates primarily in ticket sales in Southern and Eastern Europe. Since 2011, it has been operating in the Russian Federation, but it does not have an office or representative office in our country. On the network it can be found under the name "Tripsta.ru". Air tickets sold by this agency are spreading fast, and the company's revenue is growing. According to recent reports, the sales of this company for half a year almost doubled. In Eastern Europe, the agency is among the top five most popular. The company is proud that its programmers have developed a special electronic system with which you can protect yourself from so-called false orders, as well as find out the interests of the consumer.
"Tripsta": reviews. Low cost flights
Some customers, having first encountered this online agency, are sometimes afraid to use its services. Indeed, quite often the tickets that can be purchased on its website turn out to be a hundred or even more conventional units cheaper than in other places. Therefore, naturally, questions arise about Tripsta's reliability. Feedback from regular users in this regard is encouraging: this is a real agency, not some fake intermediary who will take your money and disappear. Many tourists say that this is not the best, but not the worst ticket company. It just has a special search engine, Price Radar, which allows you to get acquainted with the prices of flights of various airlines. Thanks to him, you can see many offers in just a few seconds, including very cheap ones. The search engine is based on the famous Amadeus network resource.
Other secrets of cheapness
Some users reveal Tripsta's secrets in more detail. Reviews about her say that the agency’s search engine shows all prices offered for tickets to these destinations, including the so-called “promos”. For example, you are planning to fly to Alitalia with a plane to Rome. If you are trying to buy a ticket on their “native” website, but in Russian, then you will not see cheap flights. If you use the international version of the web page, the prices of “promos” will appear there. And the service "Tripsta.ru" shows all kinds of flights, including very cheap ones. Although on the website of this online agency they will be offered already with some "cheat".
Card purchase: features
Of course, every company has its pitfalls. No exception and "Tripsta". Reviews warn us that there are some features in calculating the price of tickets when buying a card. The agency often takes a large commission with this method of payment. The price can sometimes increase by a thousand rubles or more during the final calculation of the cost. Therefore, such a moment, users of this service must be considered. However, some customers note that when buying a MasterCard type of credit card, especially a debit card of this type, the commission may be zero.
Performance Assessment
It can be said that most of those who used the services of the Tripsta agency are satisfied with the service provided. They praise not only low prices and user-friendly interface, but also the clarity and speed of response of employees. True, there are some complaints about the call center, which is difficult to reach. However, the company accepts messages by e-mail and quickly responds to them. Operators, according to customers, clearly and clearly answer questions and provide useful recommendations. In principle, you can always contact the company and get the necessary clarifications or help. Twenty-four hours before departure, the agency warns passengers, and then sends SMS messages a couple of hours before the flight. Of course, anything happens, and airlines often cancel flights. If you have purchased tickets for connecting flights of different companies, then a subsequent trip may not be possible. But such incidents can happen when buying “live”.
Service "Tripsta.ru"
Reviews relate to the inconvenience of servicing the situation when you have to wait about two months for money to return a ticket. However, Russian agency users highly praise the ability to combine flights of various aviation companies on their website and, as a result, provide customers with the opportunity to select the most advantageous offers. In addition, this company sells tickets in fairly large quantities. Therefore, major airlines provide her with discounts and access to exclusive prices. Clients of the Russian version can also take advantage of this. And the function of selecting flights of different companies on a schedule is very convenient and helps to “bring together” cheap flights in the right direction. By the way, instead of a ticket, the agency sends a itinerary receipt on its form. It contains the reservation number, which can be checked on the website of the airline whose flight you are flying. Other supporting documents are also sent.
How many people, so many opinions
Of course, the feedback on the company's work can be completely different, but it’s worth considering that this service itself is quite new for our compatriots. After all, it’s not like before - he came to the cashier, brought money, received a ticket. You need to "catch" cheap flights, pay online, write off money from the card, and here all kinds of failures and errors are possible, as with any complex systems. In difficult cases, buyers are advised to call the agency’s call centers or write to the mail "service@tripsta.ru" . In addition, using the connection with the agency, you can subscribe to their newsletter. In addition to notifications of cheap flights and convenient connections, you, as many customers testify, can also receive a Tripsta discount voucher. This is a special offer from the company. To use it, you need to enter its code in the special field when booking. Then the value indicated on the voucher is deducted from the final amount. It can be used not only when buying tickets, but also when booking hotels. The latter service is completely new for this virtual agency. Visitors to the site are pleased to note that recently on this resource you can buy train tickets, as well as pay for car rental at very good and very pleasant prices.