So, today we will try to deal with you when and for what reasons a message may be displayed stating that Skype could not establish a connection. In fact, there is a fairly extensive series of problems that cause this kind of behavior. And it is with them that we will meet today. In addition, we’ll try to learn how to deal with the sources of our troubles so as not to harm our own operating system. Let’s get down to business with you soon.
the Internet
If Skype could not establish a connection, then the first reason for this problem, which, as a rule, is very, very common among modern users, is the lack of an Internet connection on the computer. This nuance is usually not taken into account.
However, if your computer is not connected to the network, then Skype is not connected. It will be offline and will also show you the cause of the problem. You must eliminate it. Check with your provider for any accidents at the station, or for preventive maintenance. If everything is in order, then you have to look for the problem elsewhere. But not as deep as you might think at first glance.
Equipment
Well, the second scenario, in which the Skype client failed to establish a connection, is nothing more than a malfunction of the equipment connected to the computer. In fact, this reason can be attributed to the lack of an Internet connection. After all, it is precisely because of the malfunction of the modem that the Internet disappears.
To learn about this option is more difficult than about the previous one. You will have to call the provider, and then again to find out about accidents, preventive maintenance, technical settings, as well as the "visibility" of your modem on the network. If you were told that your equipment is not visible, then do not be surprised that there is no connection in Skype.
In this case, you need to buy a new modem, and then connect and configure it. You can handle it yourself, but you can contact your provider for help when connecting the equipment to the network. As you can see, so far nothing is difficult or special. But we continue to think with you, why didn’t we still succeed in making a Skype connection quickly and efficiently? There are many more options, each of them has a number of its own characteristics. And we now have to learn about them.
After update
And here is another interesting point to consider. It is because of him that the appearance of a message in the Skype program has recently become more frequent: "Connection failed." This is nothing but the latest update to the program.
The real reasons for this behavior of the computer and the application are not yet known. Only one thing is clear - after the user performs an automatic update, he will sharply increase the likelihood of this message. And it is not known whether we are lucky to "get around" this problem or not.
Thus, if you encounter a connection error in Skype, there are several solutions. The first is the simplest and least successful. This is a normal restart of the program. Perform this action until everything works. The second method is to reinstall the program manually. You can upgrade after that, or you can immediately download the latest version from the official Skype website and then install it on your computer. As a rule, sooner or later everything will work again in full force, and you will be able to work normally with the application. But not everything is always that simple. That is why we continue to get acquainted with the causes of problems with Skype. And now we will move with you to more difficult and neglected cases.
Incompatibility
Here is the first problem that is already considered difficult to fix. This is a trivial incompatibility of the application with the computer. Indeed, recently the creators of the program refused to support old versions.
In this case, you will have a Skype connection problem. It seems that everything works, the Internet is in order, but the program still does not start. More precisely, it starts, but does not connect to the network. Not the best outcome. Indeed, in this case, you will have to uninstall the application, and then install yourself a new one. Moreover, a later version. It’s best to get the latest update and install it on your computer. This will save you from the problem described above. After all, so in Skype connection setup is not needed. Everything will happen automatically after authorization. Well, while we are moving forward. There is still quite a wide range of problems that interfere with the connection with Skype. Let's get to know everyone.
Typos
The next scenario, to be honest, is not so dangerous. Users very often complain about the impossibility of connecting to the program and the Internet, while making banal typos when entering a login or password. This kind of behavior, as a rule, blocks us access to the account.
True, with a greater degree of probability you will not be given a message that Skype could not establish a connection. Instead, it usually displays a notification about an incorrect login or password. Also, the system will ask you to check if everything is correct, and then try to log in again. Do what is required of you. If for some reason you don’t remember your personal data, you can restore it using the email address to which the account is linked. Next, try again authorization. Still having a Skype connection problem? Then you have to look for a reason elsewhere.
Breaking
Well, here's a more dangerous scenario for you. It is even more unpleasant than the incompatibility of the application version or hardware failure. This is nothing more than a real hacking account. In fact, recently, it is precisely this reason that is becoming more frequent among users.
If you stumbled across the Internet on tempting offers regarding the expansion of Skype settings and capabilities, and also saw announcements about breaking any correspondence, then it is better to bypass them. All this is fraud. Unscrupulous users will charge you a huge fee, and then also leave without an account. Not the best outcome, right?
In cases when you are still hacked, you will have to try pretty hard to regain access to your account. To do this, contact the application support, and then describe the current situation. Prove that you are a true user. It will turn out - access will be restored to you. No - open a new account and check if a message appears stating that Skype could not establish a connection. Yes? Then do not lose heart - after all, the conversation is not over yet. Let's see what else could be the reasons for the lack of connection in Skype.
System crash
The problem that we will consider with you at the moment is not as terrible as it can be calculated at the very beginning. After all, we will deal with you with the most real failures and malfunctions of Windows. They are the main sources of most computer problems.
In this situation, you have to go the easiest way - reinstalling the application. Download the latest Skype update from the official site, delete the old version, install the new one - and all problems are resolved. Sometimes, however, this process will have to be done several times. In the end, the computer will let you into your account. Nothing difficult. Just be patient in case everything works from the hundredth time.
Viruses
The latter scenario is probably the most dangerous. It is because of him that you may have problems connecting Skype and other applications. Of course, we are talking about computer viruses.
In case of infection of the operating system, you have to act quickly and efficiently. Scan your computer with antivirus, and then cure all dangerous or suspicious files. That which did not give in to treatment, simply delete. To do this, a special button will appear in the antivirus program. Now you can restart your computer and try to launch Skype.
Honestly, most viruses cannot be eliminated not so easily and simply. That is why often you have to reinstall the operating system. But after that, you will not have any messages that Skype is not connected. That's all, the problems are solved.