Downloading music and videos from VKontakte using VKsaver is very convenient. No additional windows and tabs - just click on the miniature button right next to the recording. But sometimes, for some unknown reason, it suddenly disappears. Why VKsaver does not work and how to fix the situation?
Check the version of the extension and your browser
If before the program worked fine, but at some point it stopped, most likely you are just using an outdated version of the software. This is especially true for fans of disabling automatic updates.
VKsaver's work is closely tied to the VKontakte page code. If any changes occur on the site itself (even if we don’t see them), the program cannot function normally. To download music and video without problems, the latest version of the application must be installed on the computer.
Another common reason why VKsaver does not work is the outdated version of the browser itself. The reason is the same - the old web browser may not recognize certain tags and commands.
Change antivirus and firewall settings
Another common reason why VKsaver does not work. Modern applications to protect the system from viruses sometimes behave too aggressively and perceive the plug-in for downloading music from VKontakte as a potential threat, blocking its operation.
You shouldn’t completely disable the firewall even for a while, as you simply leave the system unprotected. Instead, it’s better to add VKsaver to the exceptions, manually allowing it to run and use all components. To do this, find the "Windows Firewall" in the "Control Panel" and open the "Resolution ..." tab. We are interested in the item "Allow another program." Find VKsaver and enable the use of the plugin on your PC.
Sometimes it is also required to make changes to the settings of the antivirus itself.
Disable other extensions
Since this application is embedded in your browser, it may conflict with other installed add-ons, and as a result, VKsaver does not work. What to do? First of all, you need to determine which browser extension interferes with the normal operation of the program.
Open the list of your add-ons through the browser menu or by pressing Ctrl + Shift + E. Disable all extensions, restart your browser and see if VKsaver is working. If so, start adding on one at a time until you find the one that causes the problem.
There are two further options: either remove the problematic extension, or use an alternative application to download music instead of VKsaver (depending on what you need more). Most often, conflicts arise due to ad blockers such as AdBlock.
Scan your system for viruses
If VKsaver does not work for you, the cause may be a system infection. Most modern viruses affect the operation of browsers, as they are designed to display ads or collect and transmit information about users. In this case, the performance of all programs and extensions usually suffers.
To get rid of malware, you need to conduct a full scan of the hard disk and delete all infected files. Here are a few tricks to help you make the “cure” more effective:
- Only scan in Safe Mode (with support for network connections). To enter it, you need to restart the computer and at the very beginning press F8. So the antivirus will be able to better check all the files.
- Use 2 virus scanning programs: standard (Avast, Kaspersky Anti-Virus, ESET NOD32), as well as a special anti-virus scanner (Dr.Web, McAfee, SpyHunter, etc.).
- Before cleaning, be sure to update the program by downloading the latest databases.
In general, cleaning should be done regularly - at least 1 time per month. Even “weak” viruses significantly slow down the computer and interfere with the normal operation of many programs.
Make sure VKsaver has been installed correctly.
Although even a child can handle this at first glance, it's not so simple. But in practice, there are often situations when VKsaver does not work simply because the user installed the program incorrectly.
What do you need to know?
- Firstly, you can download the installer only from the official site - vksaver.com. Due to the popularity of the application on the network, modified copies containing malicious code are often found. In addition, this way you will be sure that you are using the latest version of the plugin.
- Secondly, in order for everything to work correctly, you must close all browsers before starting the installation.
- Thirdly, make sure that you are logged in with an administrator account and can give the plugin all the necessary permissions and accesses.
Before downloading the installer, uninstall the previous non-working version of VKsaver through the "Add or Remove Programs" Windows.
Other reasons
You need to understand that we are dealing with an unofficial expansion (moreover, VKontakte does not particularly encourage the use of such programs). Therefore, it is not surprising that many errors occur during its operation. What else can cause problems with VKsaver?
- Windows 8 The plugin does not work on this version of the OS quite often. For some reason, VKsaver is poorly optimized for work on the "eight", which can lead to various crashes and malfunctions in the program. The program behaves best on older OSes - Windows XP, Vista and 7.
- Browser Despite the fact that, in theory, the plugin should work in any web browser, in practice the application is stable only in Google Chrome and Opera. In other browsers - Mozilla Firefox, and especially Internet Explorer, it often happens that VKsaver does not work. What to do? Try installing an alternative browser, preferably based on Chromium.
- System settings failed . For the operation of each program in Windows, many files are responsible. For the application to stop working, just one error is enough. The best solution in this case would be to launch System Restore and return the settings that VKsaver worked with normally.
What if nothing helps? In this case, you can only advise one thing - to find and install an alternative application for downloading music and video from VKontakte.