Bugs in software is not such a rare thing. Unforeseen circumstances that cause them are always possible. To explain to the user what is happening with a particular application, an error code generation system is used. Knowing this, you can take measures to eliminate the malfunction. Error code 924 in the Play Market also has its own explanation and possible solutions. Let's consider it in more detail.
When and why does error 924 occur?
Many users drew attention to the fact that this error occurs at the time of updating or installing applications from the Google Play store, which is notified by a corresponding message. The problem is characterized by the inability to install or update any software product. Although official Google support reports that error code 924 means no network, this can happen for other reasons, sometimes invisible at first glance.
To eliminate such a system failure, it is better to go from smaller to larger. That is, first use simple decision methods, and then use the most complex and multi-stage ones.
Error code 924: first aid
The first thing you should start resuscitation of the system with is to follow the advice of specialists and make sure you have an Internet connection. Checks for traffic via Wi-Fi or mobile. If one is missing, you need to connect it or wait for it to appear. Then it’s worth trying again to install the application. If it doesn’t help, reboot the device.
When dealing with error 924, you also need to make sure that the date and time of the phone or tablet is true. Google Play services are often tied precisely to these parameters.
Another item in the list of initial checks may be the download manager. You can verify that it is functioning in the settings on the "All" tab. If the “Disabled” mode is set, you must enable it.
If error 924 still pops up, then you have to move on to more drastic measures. For example, it is recommended that you clear the cache of the Google Play application. This can be done by going through the following steps:
- You need to go into the settings of the Android operating system.
- Find the item “Applications” or “Application Management”.
- In it, go to the "Everyone" tab and find Google Play or Play Market.
- Clicking on the item will switch to the application settings.
- It has a “Clear Cache” button, with the help of which the bad part of memory will be cleared.
This technique also applies to a set of Google services, failures in which lead to the display of such a malfunction. If all the same, nothing saves, and error 924 reappears on the screen, you need to move on to the use of other more serious measures.
Full resuscitation
Prior to this step, measures were applied, the implementation of which did not take a lot of time and knowledge. Further, methods that directly affect and affect, if not the system as a whole, then its many components will be used.
To get started, you can try uninstalling Google Play updates. To do this, go to the settings and select "Applications". In them on the tab "All" find the application store and go to its properties by clicking. In the window that appears there is a button “Delete updates”. By clicking on it, the application will return to the state of a new phone or tablet. After a while, the system itself will inform you that Google Play needs to be updated, which should be done.
After all the manipulations, it is recommended to reboot the device and try again to install the necessary application. In most cases, the above measures to solve problems are enough. However, it happens that nothing helped. But there are always alternative solutions.
Alternative solutions
A Google account allows the system to identify the user in order to keep statistics, show applications that are interesting to him and makes it possible to synchronize data between devices. Sometimes errors creep into it too. Therefore, you can try to delete the Google account completely from the device. True, for this you will need to remember the password, as it will be needed later.
You can perform this operation again through the settings menu, in which there is a section “Accounts”. Below it is a list of services with user profiles available in the system. Interested in Google Accounts. A new window will display a list of all profiles. If he is alone, then you need to go into it. Once inside the account, you need to click on the settings menu icon. As a rule, it is located in the upper right corner. By clicking on it, a list of possible actions will be displayed, among which there is also “Delete account”. That's all, the account has been deleted, and now you need to create a new one. Without leaving the settings menu, you need to go to the already known item “Accounts”. Under it there is a button “Add account”, after clicking which the wizard for creating a profile will open. You can start a new one or enter data from the old one. It is worth noting that when creating another account from scratch, all information about installed applications and actions will remain in the previous one.
Last decision
Well, the most “tough” solution to the problem with error 924 in Android can be considered resetting the device to factory settings. This will delete all the contacts in the phone’s memory, applications, as well as everything that was stored in the internal storage. You can perform the operation from the settings menu. It has a “Restore and Reset” item, after going to which, you need to select “Reset Settings”. The phone will reboot and appear before the user in the form in which he stepped off the assembly line.
Some recommendations
This article examined the question of what error 924 means and what are the ways to deal with it. In general terms, the elimination of such problems should not begin with drastic and decisive measures. First you need to make sure that the phone is in an accessible state for the application. For example, make sure that the necessary services are working, whether the Internet is connected. It is also worth checking the date and time - sometimes because of such a simple failure you have to restore the entire account.
Moving in solving the problem is necessary in the direction from simple to complex actions. This will avoid unnecessary manipulation and accidental data loss, moving from one settings item to another.
Well, in the case of the most extreme measures, the phone can always be flashed for custom and more productive firmware or for your own, stock one.