For remote control of computers, there are programs that organize remote access. Recently, the Internet has not been an obstacle to such decisions. End-user support using many tools can be carried out both within the local network and through the World Wide Web. This approach is convenient if you want to help a relative or friend who is poorly versed in the field of IT technology. For system administrators, such solutions are indispensable. An overview of the best tools is presented in the article.
Teamviewer
When describing programs for remote access, you cannot ignore the most popular of them - TeamViewer. It can be downloaded from the manufacturer’s website, after which it is installed or launched without installation. Even a novice can handle this. After starting, a window will be displayed on the monitor screen, in which the ID and password assigned to the machine will be indicated. To connect to the PC on the administrative machine, enter the identifier in the "Manage computer" field.
Benefits
The advantages include the support of several operating modes in TeamViewer: remote access with control interception, chat, file manager, screen demonstration of your PC.
System administrators can easily configure the program for round-the-clock access to the server. The tool supports not only popular "desktop" operating systems, but also mobile ones (Android and iOS). Additional modules can be connected to the application, expanding its functionality.
disadvantages
The program is free for non-commercial use only. To install it on corporate devices, you will first have to pay. Sometimes, after five minutes of work, the operator can be automatically disconnected from the client, the application will analyze the work and decide that it is used for commercial purposes. To set up round-the-clock access, you have to buy an additional tool. The utility cost is high.
TeamViewer is perfect for rare and short-term user support, but the application is not suitable for administering networks with dozens with hundreds of devices.
Litemanager
LiteManager is a simple but very powerful utility. Remote access to a Windows computer using it can be done only after installing the server part of the application. On the operator’s PC, the Viewer must be installed, which allows you to intercept the control of another machine.
To understand all the tools from the user, it will take more time than when working with TeamViewer, however, the server side has one indisputable advantage - the ID of the administered computer does not change. This number can even be set manually, which is very convenient if support should be provided on an ongoing basis. Personal non-commercial use of the utility is free.
Advantages and disadvantages
In addition to most of the classic operating modes that provide programs for remote access (control interception, file manager, chat, task manager, registry editor), there are quite unusual ones - recording a screen in a video file, remote installation of the server side. To establish round-the-clock control, you do not need to purchase additional modules. The utility has no time limit. LiteManager price is the lowest among similar tools, and if you buy it once, then the license does not need to be renewed.
The disadvantages of the application include the lack of a version for mobile operating systems. In the free version of the program it is impossible to administer more than 30 PCs, and the functionality is slightly reduced in it.
Radmin
One of the very first user support tools to hit the market is Remote Admin. Remote access using this utility cannot be organized without an external static IP address. The program is more suitable for system administrators than for ordinary users. The main focus of the utility developer is on connection security.
The application has two components: a server and a client. Installing both the first and second will seem difficult for inexperienced users and it will be impossible to understand it without reading the manual. The utility is fully paid, but has a trial period (30 days).
Advantages and disadvantages
Due to the fact that the program has its own driver built-in, video capture from the screen of a remote user occurs as quickly as possible. Built-in IntelAMT technology allows you to connect to the BIOS and configure it; other programs for remote access do not have such a function. Traditionally, several connection modes with the managed computer have been implemented: file transfer, chat, control interception.
The most important drawback is the inability to connect to the server if it does not have an external IP. No mobile OS support. Free use of the utility by the developer is not provided. Component configuration requires a long study of the user manual. When an operator connects to a remote machine, the Windows graphical scheme switches to a simplified one.
Ammy admin
This application basically repeats the functionality of TeamViewer. There are several modes of operation - control interception, viewing and screen demonstration, chat, file transfer. Utility operation is possible without initial installation. For commercial use is absolutely free.
Like many other programs for remote access, this allows you to administer devices both on the local network and via the Internet. The number of settings is minimal, so the tool is best suited for ordinary users who occasionally assume the role of a support operator.
Amyy Admin does not work well on large networks. When using the free version for longer than 15 hours in one month, the program may be blocked. Commercial use requires a license purchase.