Why iTunes does not open. Causes and troubleshooting

Very often, Apple users encounter a problem when iTunes installed on the computer does not open. There can be several reasons why this happens, ranging from a program malfunction to viruses. In today's article, we will take a closer look at the most common reasons why iTunes does not start, and how to fix all these problems.

Program malfunction

The first reason iTunes does not open is because the program crashes. You should not be surprised, because this also happens, and no one really knows what the failures can be caused by, but the fact remains. What can be done in this situation to resolve the problem? There are two options.

The first is to try just reinstalling iTunes, without uninstalling the program.

The second option is the complete removal of the program with the removal of residual files and the subsequent installation of "tuna" from scratch.

itunes does not start due to a program malfunction

It is worth noting that the first option may not always help and then you will need to resort to the second, so it is better to completely remove the program immediately and install it again.

You can remove iTunes along with all files and registry keys using the uninstaller, for example, the Uninstall Tool or IObit Uninstaller - this is for Windows. Mac OS users are encouraged to use AppCleaner.

Lack of internet connection

The second reason iTunes does not open is the lack of Internet on the computer. If anyone does not know, then “tuna” refers to those programs that work only when connected to the Internet and refuse to start without it. So, if suddenly iTunes does not open at startup, then first of all you need to check if there is an Internet connection.

itunes starts due to lack of internet

Another important point. Even if the computer has Internet access and iTunes refuses to start, sometimes rebooting the router helps in this matter. All you need to do is pull out the power cable from the router for 10 seconds, then insert it back, wait for it to reconnect to the network.

Delete files necessary for work

The third reason why iTunes does not open is because the program files are partially deleted or damaged on the system. Those who really like to use various “cleaning programs” and all kinds of “optimizers” on their computers most often encounter this problem. The fact is that these same "cleaners" very often mistakenly delete some files that are responsible for the "tuna" as a result of which the program stops functioning. It also happens that the user himself, by ignorance, may accidentally delete part of the files, or even the entire folder with iTunes installed.

itunes starts due to the deletion of some files

In this case, there are two options for fixing the problem, two - reinstalling iTunes or completely removing the program from the computer and installing from scratch. What and how best to do is described in the very first paragraph of the article.

OS update

The next reason iTunes doesn't open on your computer is updating the operating system. iTunes is a very moody program and sometimes it is very "sensitive" to updates installed on your computer, and it doesn’t matter whether you use Windows or Mac OS.

What to do in this situation? There are not many options, or rather, only one - update iTunes to a new, more recent and stable version. You can install the updated program on top of the old one, but if suddenly after this the “tuna” does not start, you will have to completely remove and install it from scratch.

Drivers

The next reason iTunes doesn't open on Windows or Mac OS is outdated device drivers. Yes, it would seem that such a thing as drivers should not concern iTunes at all, but, alas, no. Apple itself even recognizes the fact that sometimes, due to the old drivers of a device, the tuna may not start and the company cannot do anything about it.

itunes starts due to outdated drivers

The only way out in this situation that will help to overcome the problem is to update all the drivers on the computer. You can do this either manually or use a special program, for example, DriverPack Solution.

Problems with the media library

creating a new music library in itunes

The final reason iTunes doesn't open is because of a problem with your music library. This is also a very common problem, so do not be surprised. This malfunction is solved quite simply - you need to create a new media library. To do this, Windows users need to hold down the Shift key, and Mac OS users need to press the Option button, and start iTunes. A small window should appear on the screen, in which you will be asked to create a new library.

Source: https://habr.com/ru/post/K19765/


All Articles