Today we’ll talk with you about what to do if your Skype doesn’t load. In addition, we will consider with you the possible causes of such behavior. Sometimes they can be banal and harmless, and sometimes - a real nightmare. Let's start thinking about what can happen to our program as soon as possible.
Android
We will start with the fact that we will consider the order of actions in a situation when Skype does not load on Android. Unfortunately, this is a fairly common problem that they are still struggling with.
What could be the reason? Here are a few ideas. The first is the presence of viruses. It is extremely rare. So let's dwell on something more important. The second option, why Skype does not load, is the lack of settings for the connection. As a rule, for Wi-fi there is a separate item, for your own mobile Internet - your own. Before authorization, you should take this fact into account, then configure the program and run it.
Skype doesn’t load? Then you can still try to check the balance of the Internet. Maybe you just have a minus? The problem is solved easily - replenishment of the account. In extreme cases, just reinstall the program. Especially if before it worked normally.
Problems with connection
In principle, there shouldn't be any more significant problems on Android. But on computers, there can be a lot of them. Now we will try to figure out with you why Skype does not load on the laptop, and also learn how to fix the situation.
Let's start, perhaps, with the most banal option that can only be met - these are problems with your Internet connection. Maybe this is due to weather conditions, an accident at the station, or simply the lack of a good signal. The result will be the same - the program, like all resources connected with the World Wide Web, will refuse to work.
Problems with the Internet are fairly easy to identify. Try, for example, visiting any page in a browser. Did not work out? Then correct the situation with the connection and try again. Is everything set up? It is worth trying to resume the work of our today's program. Skype still not loading? What to do? Let's try to figure out the possible reasons for this behavior.
Hardware malfunctions
Not the most pleasant, but the outcome that is easy to eliminate is the presence of faulty equipment to access the network. As a rule, modems tend to wear out. Good equipment can last about 5 years. After that, you should prepare for the fact that suddenly the Internet will leave your home for a while.
Unfortunately, few people pay attention to this problem. If Skype and other programs do not load, then users, as a rule, prefer to leave the thought of a broken modem behind. Instead of diagnosing, they simply start to sound the alarm, call the provider and reinstall the operating system. Do not do this. Keep calm and don't panic.
The best way to understand that the problem lies in the hardware is to call your provider's support service and find out if your modem is displayed in the list of connected "machines". Not? Then buy a new one, configure it, and then continue to safely use all the applications related to the Internet.
System crashes
Well, here we have solved the problem with the equipment, but the program still does not load. Does Skype give an error in which it reports failures? Then you should check your computer for critical errors and crashes.
If you are firmly convinced that everything is in order with the Internet, and the modem is in working order, then it may be that the reason lies in your operating system. Quite often, users do not notice how the computer begins to slowly “buggy”.
There can be many reasons for failures. Here and the banal power surge, and improper shutdown of the computer - everything, just about anything. But the result will be the same - some applications will refuse to work. In this case, you will either have to roll back the system, or check it for errors, and then fix them. To do this, right-click on the “my computer” icon, then select the properties there. In the "general" tab, find "check". Click on it and wait a bit. After a while, the errors will be revealed, and the system will correct them. You still do not load Skype? Then let's see other reasons for this event.
Viruses
A fairly common problem that can unsettle any user is viruses. They disable the system, preventing it from functioning normally. Perhaps it was because of the viruses that your Skype stopped loading.
Fortunately, now treating the system and getting rid of the computer infection does not take much time. You can find a lot of antiviruses and other content that helps to heal the system.
Probably the first thing you need is to scan your computer with a good antivirus. Nod32 or Dr.Web will help here. After that, cure everything that has just been discovered, and that which is not treatable, delete it.
After that, try to run the program. Nothing succeeded? Then you can still try using SpyHunter, a utility for detecting and eliminating spyware. Scan the computer, delete the detected infection, and then try again to start the program. Everything should work out. But ... not always. Sometimes the reasons are not rooted in viruses. In what? We will see.
Data
No matter how strange it may sound, users may start to sound the alarm that they are not loading Skype, and the problem is actually not that big - just a small typo.
The thing is that the included "caps" mode or the slightest typo can prevent you from being allowed into your account. With all this, the system will definitely inform you that the entered data is incorrect.
If you know for sure that you are writing everything correctly, you may have been hacked. Then you should think about what could entail such consequences, register yourself a new account, and then reliably protect it.
Forgot passwords? Then carefully look at the authorization window - here you will find a special column that will help carry out the data recovery operation. After confirming the operations, renew the connection attempt. Still no use?
Version
Does your Skype not load? An update will help you fix the situation. Why? Now we will figure out what’s the matter.
The answer is quite simple - the creators of the program simply ceased to support old versions of Skype. So, sooner or later, you still have to download the update. But before that, few people were engaged in such a thing.
As a rule, to avoid this phenomenon, you will have to regularly update the program. It is advisable immediately after issuing a message about the presence of "something new." So you can avoid for a long time (or even forever) problems with connecting and connecting Skype to the Internet. Usually this process does not take more than 10 minutes. This way, you do not have to think that you will lose a lot of time.
After the "update" is downloaded and installed, try connecting again. The situation should change - you will be taken to your account. If this does not work, then first uninstall the old version of Skype, and then install a new one. This will reduce the likelihood of authorization problems.
Drivers
Another problem that many users may face is the “gathering” of drivers on the computer. Sometimes, it is for this reason that Skype may refuse to work for you. So, you have to think about how to fix the situation.
The first thing you can do is reinstall all the necessary drivers. For this purpose, special applications are created - they quickly diagnose the system, and then give us the results of the verification. They indicate what needs to be installed and what is not. In addition, such content quite often offers the automatic download of missing programs with subsequent installation.
If you know exactly which driver is indispensable to reinstall, then it can be downloaded from the official website of the creators of this or that "part". Find your model of equipment, expose the operating system on the computer - and that's it. A few minutes - and you can do the installation. After the process, you will be required to restart the computer. That's all. Now you know what to do if Skype does not load.
Conclusion
And our conversation came to an end. As you can see, there can be many reasons for program crashes. The same goes for solutions to the problem.
True, the situation cannot always be corrected. Sometimes, if you do not keep track of your operating system, you may need to completely reinstall. It is recommended to use this move only in extreme cases. Especially if all of the above paths have already been done, but Skype has not returned to work. But with this reinstallation, it is better to expose the computer on which several programs already do not work. This can avoid unnecessary trouble.