If the iPhone does not see “iTunes” - what to do and who is to blame?

In recent years, Apple has steadily increased its production capacity, acquiring more and more new users around the world. Of course, the main role in this was played by iPhones, which are considered almost a sign of a certain elitism of their users.

Of course, the prevalence of this kind of technology entails some problems. They are connected with the fact that not all smartphone users from a company from Cupertino are fans of OSX. Accordingly, most of them use Microsoft operating systems, which by no means always and far from work perfectly with iTunes.

Given that this application is the only legal means to synchronize music tracks, contacts and other files, this situation is really not pleasant for users. So what to do when the iPhone does not see the iTunes?

Standard Tools

Before rushing to the store for a device based on Android, you should try out standard tools, which in many cases can give the desired effect. First, check the performance of the Tuna itself. If necessary, the program can be easily reinstalled.

Following it makes sense to check the functionality of the connecting cable. If there is such an opportunity, try the device in conjunction with a known working cord. In addition, often the iPhone does not see “iTunes” due to the stop of the Apple Mobile Device service. Run it again, and if it is not possible, try using another computer.

Very often the problem is a malfunction of the USB port. Often this occurs when trying to connect a smartphone through the front connectors on older computers. Their motherboards, due to discharges of static electricity or factory defects, in many cases have non-working front ports.

If all this does not help, you will have to solve the problem by other methods.

Windows XP

If the iPhone does not see “iTunes” in this operating system, first disconnect it from the computer. Then exit the program. After that, click on the "Start" button, where in the "Run" field, enter the services.msc command. The same can be done if you click on the "Start" button, enter the "Control Panel", activate the "Administration" item. Double-click the “Services” icon with the left mouse button, after which a dialog box of the same name opens.

Find in it the item Apple Mobile Device, select it with the left mouse button, and in the right part of the window click on the “Stop” button. As soon as the service stops, click on the “Run” button located in the same window.

All! As a rule, after that you can make the smartphone work normally with the program.

Windows Vista 7/8

In the case when the iPhone does not see “iTunes” in these OSs, the procedure is completely similar to the one that we described above. But there is one peculiarity: the fact is that it is better to indicate “Auto” in the “Service start type” field. In this case, subsequent launches of the program cause problems much less frequently.

OSX

So we got to users of operating systems from Apple itself. No matter how common the opposite opinion is, even when using them, you are not immune from all kinds of software failures.

To overcome such an unpleasant situation, we recommend that you first turn off your device in iTunes itself, and then disconnect it from the computer. Then open the local analogue of the “Explorer” Finder and delete the following items in the basket. First, we destroy the folder of the “iTunes” program itself. Send her shortcut there too. After that, we destroy the file AppleMobileDevice.kext, which is located at the following address: "Go / Go to the folder / System / Libraries / Extension".

If iTunes doesn’t see iPhone 5, it would be useful to delete the AppleMobileDeviceSupport.pkg file as well. It is not difficult to find him by going to the Libraries / Receipts. After that, the computer must be sent to reboot.

The contents of the "Recycle Bin" must be deleted, and then restart the PC. Reinstall iTunes and enjoy life.

If it didn’t help

In the case when iTunes does not see iPhone 4 even after the above operations, do not rush to despair: perhaps the following actions will help you.

First, if you use any version of Windows, try reinstalling Apple Mobile USB Drivers. We already said that problems with starting up devices of this kind are often caused by problems with USB ports, but we did not mention that their prerequisites are often software problems.

Driver

Users have discovered another way to resolve this issue. Click on "My Computer" with the right mouse button, and select "Properties" in the context menu. A dialog box of the same name opens, in the left part of which there will be the option “Device Manager”.

Open it, and then find the item Apple iPhone (Apple iPad or Apple iPod, depending on the type of device you are using) in the list. Right-click on it, select “Update Driver”. It is necessary to activate the option “Install from disk” in it, and then specify C: \ Program Files \ Common Files \ Apple \ Mobile Device Support \ Drivers in the transition field to it. Next, click "OK", after which the system will automatically reinstall the driver.

Now you know why iTunes doesn’t see the iPhone. We talked about the most effective methods that will help to avoid all this.