Many users are faced with situations in which the Internet does not work for them , and Skype works. And in this case they are panicked: what to do? There are a lot of options for solving the problem. It all depends on what caused the problems in the operating system. And now we have to find out a little more about this. Do not forget that to eliminate problems with the computer you will constantly have to monitor its condition. Most users do not do this for one reason or another. As a result of this, Skype works for some, but the Internet does not. What to do in this case?
System crash
Let's try to figure out all sorts of reasons for our current phenomenon. This is the only way to fully and correctly answer the question posed. And the first why the browser does not go to the Internet, Skype works, but the rest of the applications that require a network connection do not start - this is nothing more than the most common system failure.
In other words, you just have a sign of supposedly working “Skype” in the tray, but in reality it is “offline”. Why is this so? No one is safe from minor system failures. And this phenomenon can happen for various reasons - from the incorrect installation of any application to errors in the settings of the operating system. Usually the simplest restart of the computer helps in this case.
Browser
True, situations in which there is no Internet in the browser, although Skype works (and other applications too) is a fairly common occurrence. The next reason it may occur is because of the corruption of the browser files. In other words, your Internet access application has simply “broken” or been damaged.
How does this happen? Here, too, a lot of options are possible. From banal viruses to incorrect settings in the application. In principle, you can try to solve this problem in several ways. The first is reinstalling an existing browser. But if the Internet still doesn’t work for you, and Skype works, then it makes sense to change the application to access the Network. Quite often, these steps help get rid of problems. True, it also happens that this phenomenon has other sources of occurrence. Of course, in the case when the Internet does not work (except for Skype and ICQ, nothing opens), you have to try pretty hard to fix the problem with minimal losses and in the shortest possible time.
Connection from
Another reason that the Internet does not work, and Skype works is that it’s just connecting someone else to your connection. In other words, the speed is enough only for some programs to function. But there is no traffic to load pages and sites. Typically, this kind of problem occurs for users who prefer to use wireless Internet. So, you have to be vigilant from time to time.
Fortunately, the situation is very easily corrected. It is enough to set a password on your Wi-Fi or change it to some more complicated one. After all, this is the only way you can protect yourself from those who "stick" to your Internet. If you change your password and restart your computer, then all problems will go away. Your browser will work again at full strength, and the connection speed will return to its normal level again. True, sometimes it turns out that even after changing the password, the Internet does not work, and Skype works. What to do in this case? We’ll have to think carefully about what could have caused this kind of “behavior” of applications. But it will be possible to say with confidence: this is not the work of neighbors or passers-by on the street. Problems, as a rule, are more significant and destructive. But panic is still not worth it. After all, timely diagnosis will help correct the situation.
Download
Nevertheless, you should not sound the alarm at the first problems with the Network. Sometimes the Internet does not load, but Skype works. And this is normal, but only under a certain condition. And it is familiar to many - this is downloading documents (weighty) from torrent trackers. That is, if you are trying to download something from a torrent, then the probability of the normal operation of the Internet (browser) is rapidly approaching zero.
Why it happens? All traffic that is only supported by the modem is given to increase the speed of downloading documents. And of course, there is simply not enough power to start the browser. And even more so, it is not enough to download a movie or a beautiful web page.
In this case, you will either have to suspend the download from the torrent for a while, or wait until it is completed. Then the speed of Internet traffic will be evenly distributed again. Of course, the browser and web pages will work again. There are exceptions, but only if there are reasons for the fact that the Internet does not work, and Skype works already more ambitious and destructive. What else can wait for a user when the Network refuses to function?
Registry
The next unpleasant moment that the user can only encounter (but still far from the most dangerous) is the "clogging" of the computer registry. In this case, your operating system will begin to slow down. And this should serve as the first alarm signal for the start of action. Further, as a rule, the Internet refuses to work normally. It seems that "Skype", "ICQ" and other applications are functioning, but the browser does not load the page. Everything is fixed easily and simply - the usual cleaning of the operating system.
For this purpose, it is customary to use a special utility called CCleaner. It is absolutely free and easy to use. Launch, in the settings you set the scan of all sections of the hard drive and browsers, and then click on the "Analysis" button. A few seconds - and it will change to "Cleaning". In order to clean the registry, you need to click on this button. And that’s all. Now restart your computer and look at the result. As a rule, it will be very good - the Internet will work again.
Viruses
If this does not happen, then the reason may lie in more dangerous moments. For example, in infecting a computer. Then not only the Internet will refuse to work for you, but in general the system will begin to "slow down", sometimes even very much. Unfortunately, such an outcome is possible for every second user of the World Wide Web. And if you do not take timely actions to clean the system, then you can completely lose your personal data.
Antivirus programs help detect viruses. Will have to carry out a deep check. It takes from 30 minutes to several hours. After the scan is complete, you will have to cure all malicious files. And that which is not amenable to treatment, will simply need to be removed. Then you can restart your computer and try to work a bit with the Internet. This will help you determine if the problem is fixed or not. In most cases, accessing an antivirus helps. But it also happens that even after numerous scans, cleanups and diagnostics, the Internet does not work, and Skype works.
Reinstall
In principle, if you do not want to deal with the Internet problem for a long time, then you can immediately go the simplest, but at the same time the most long and problematic way. It is a complete reinstallation of the operating system. It was decided to resort to such a decision in case of detection of very dangerous viruses (trojans) on the computer.
To complete this action, you will need the installation disk of the operating system, as well as some time (from an hour to several). If you install version of Windows 7 and higher, then after downloading the drivers, the Internet will configure itself and work. The problem will be solved. But here one thing is important: you will have to format the hard disk at the time of installing the operating system, otherwise all your efforts will not bring success.
Advice
When Skype works, but the Internet doesn’t know what to do, you don’t know, you have to carefully consider the whole process of further actions. Following some tips, you can rid yourself of this type of headache.
- First you need to reinstall the Internet browser, as well as make sure that you are not downloading documents via torrent.
- Next, clean the computer registry. Do this even if it is not very “clogged”. Ideally, this process should be carried out once a month.
- After that, scan your computer for viruses, but before that, you should change the password from your Internet connection.
If you don’t feel like puzzling yourself over the problem when the browser doesn’t access the Internet, Skype works at the same time, it is best to take the computer to a service center. There, system administrators will quickly find and fix the problem in which the Network refuses to connect.