For many tourists, oriental travel is associated with beauties, sweets and colorful robes. But these are just images inspired by books and television films. Now any acquaintance with the real East begins already from the moment of landing on the liner. In this case, the Royal Air Maroc airline can be safely called a guide to the world of the Arabian tale.
The history of the emergence of the main air carrier in Morocco
Air carrier Royal Air Maroc is one of the oldest in Africa. The company’s foundation year can be considered the middle of the last century, since then the air carrier has only strengthened its position as the best representative of civil aviation in Morocco.
Casablanca is considered the company's base airport, but now Royal Air Maroc is actively using Marrakesh and Tangier for these purposes. In recent years, the flow of tourists to Morocco has increased significantly, this has provided the airline with the expansion of routes and the recognition of foreign travelers.
The past few years have been very successful for the Moroccan air operator. Casablanca confidently confirms its status as an international center of trade, and the number of tourists has increased to ten million people a year. This allowed Royal Air Maroc to charter and air cargo. All this significantly increased the company's profit and raised its status.
Air traffic direction
At the moment, the Royal Air Maroc route map has expanded significantly, now it is eighty destinations. Flights are divided into European and African. Of the total number of flights in Africa, the airline operates more than twenty-two routes. Most often these are flights to the following countries:
- Congo
- Algeria;
- Tunisia, etc.
Passenger traffic in these areas is increasing several times annually.
In the European direction, the preferred flights are:
Royal Air Maroc did not ignore the American continent. She works with the United States and almost all countries in South America. It is worth noting that the airline seeks to expand the geography of its flights and is actively strengthening its position in the Russian air transportation market.
In 2011, Russia signed an agreement with Royal Air Maroc. Moscow became the first Russian city with which the company established air links. Now the number of Russian tourists in Morocco has reached two hundred and fifty people a year, and this figure is growing rapidly.
Passenger service on board airliners
I would like to note that the Royal Air Maroc airline is a very loyal carrier. Passengers always leave rave reviews about him. In general, like other aircraft operators, the Moroccan company provides services in two categories: economy and business class.
Business class passengers have at their disposal an expanded lounge, comfortable massage chairs, as well as an expanded selection of food and drinks, including alcoholic ones.
The economy class on Royal Air Maroc routes is served with no less attention. Passengers also receive several food options to choose from and various entertaining games. In addition, on board you can watch a movie and listen to music.
The airline always treats children with great attention. In addition to the standard set of entertainment, kids are given books, coloring books, board games and felt-tip pens with pencils. And all this comes as a gift from the airline.
In addition, the air carrier is quite loyal to flights of unaccompanied children. On board can take a child aged four to twelve years with a specially issued permit. When sending a child alone, parents can be absolutely sure that Royal Air Maroc employees will take care of their beloved child, and he will safely arrive at their final destination.
Airline Features
A few years ago, the main Moroccan airline launched its loyalty program and allows passengers to accumulate miles for tickets purchased.
At the main airport of the airline, passengers can use the services of the VIP lounge. Here you can comfortably relax, watch TV and use the free internet. There are also several restaurants and cafes where you can order a free lunch.
Royal Air Maroc: representative office in Moscow
Since the company is actively developing and establishing relations with many countries, it has managed to open two representative offices in Moscow. The main office is located on Koroviy Val, here you can always buy tickets for Royal Air Maroc routes. The representative office, which is very popular, is located at the Sheremetyevo International Airport. At the airline’s office you can always buy tickets, get the necessary information and advice from employees working in Russia.
Royal Air Maroc: regular customer reviews
Those who have never used the services of this airline, can make an opinion about it, according to the reviews of passengers. They can reveal all the advantages and disadvantages of the company, and also, thanks to customer comments, it is easy to conduct an independent comparative analysis of various air carriers from around the world.
As with everything, the Royal Air Maroc has clear pros and cons. Almost all passengers note that the company is quite good, but has a number of shortcomings:
- the old fleet (it’s time for the airline’s planes to change to newer ones than the company’s management is already actively engaged in);
- problems with connecting flights (experienced passengers are not advised to use this air carrier for routes with transfers, serious delays are likely);
- low class of service (according to the world scale, Royal Air Maroc has only two stars).
All these shortcomings are significantly covered by the big advantages of the air operator:
- excellent service on board (all staff are extremely polite and helpful);
- knowledge of several languages (the internal personnel selection policy provides for the knowledge of the languages of almost every country with which Royal Air Maroc has air communication);
- high quality food and drinks;
- diverse entertainment, which greatly facilitate long flights.
In general, the airline shows itself on the positive side and seeks to improve the quality of its services.
Air carrier Royal Air Maroc is an excellent developing company, which is just starting to work in the Russian market, but has already managed to win its fans and regular customers.