Why can’t I hear an interlocutor on Skype

This article will address the topic of difficulties communicating on the Internet. Often there are situations when the interlocutor in Skype is hard to hear. There may be several reasons for this. All of them will be considered below. And our tips can help you when you can’t hear someone in Skype. First of all, all the necessary equipment must be correctly configured for communication in this program. Indeed, without it, virtual communication is pointless.

In "Skype" can not hear the interlocutor: why?

You called Skype to a friend or acquaintance, but you cannot make out what he says. This is quite inconvenient and needs to be fixed. First of all, you need to understand what the problem is, because of which you can not hear the interlocutor in Skype.

There may be several reasons. The first is a problem with the device that plays the sound (speakers or headphones). The second reason may be a malfunction in the microphone of your interlocutor. And, of course, you can’t get good communication without a stable connection.

Problems with speakers

You called the interlocutor: he hears you, and instead of his voice you observe absolute silence. Most likely a problem with your playback device. Check if the device is connected to the port in the computer.

If this is all right, remember if you have installed sound card drivers on your computer. If not, your PC will not play any sounds or music - including the voice of your interlocutor. You can check this by turning on any music on the computer. If you can’t even hear it, try installing drivers for your sound card.

Also, the cause may be muted sound in the Skype program or in the computer. Go to settings and check. The same thing needs to be done in Skype: having chosen “Tools” in the upper panel, click “Settings”. Next, select the “Sound Settings” section. Check if the mixer is at a minimum level and the correct device is selected for playback.

Problems with the interlocutor’s microphone

If everything is in order with your speakers, the reason why you can’t hear the interlocutor in Skype may well be problems on his part. This may be a malfunctioning microphone. Your interlocutor should check the correctness of the microphone connection and its detection by the computer.

If this is all right, you need to look in the Skype settings to see if the correct sound transmission device is selected and whether the microphone volume is at the minimum mark.

Your interlocutor will be able to check the operation of your microphone by saying something in it. If the mixer line changes, then the device is working. If nothing happens, then most likely the microphone of the other person is malfunctioning. This is one of the reasons why you can’t hear someone in Skype.

Communication problems

A frequent communication problem in Skype is the quality of communication. If one of the interlocutors has a weak transmission speed, the other will hear it only partially. There may be an intermittent signal or intermittent loss of sound. If all these “symptoms” are present, the problem is communication problems.

Often the Skype program itself reports that you have insufficient Internet connection speed. In this situation, the call ends. This problem, unfortunately, is the most difficult. Maybe the provider (yours or the interlocutor) is doing the technical work. Or there are temporary problems. And when everything is normal, you can communicate. But if this does not stop for a long time, most likely, the speed of your Internet connection is simply not enough. In this situation, you need to change the provider in order to get a faster connection.