Middle Eastern low-coster? It sounds a little strange in the country where Dubai is located, full of luxury and scope. FlyDubai is the number one low-cost airline in the Middle East and is currently expanding its reach into Central Europe. But it should be remembered that Fly Dubai Airlines reviews passenger reviews only slightly better than Ryanair, EasyJet or Air Asia. Those who are looking for cheap tickets and popular destinations will like the airline, but if they also expect the proper customer service, then they have nothing to do here ...
Mass Service Costs
Disinterested staff, rude front desk staff, and overloaded work crews are just some of the problems that air travelers expect when flying on Fly Dubai. Passenger reviews say that if you woke up excited and happy in anticipation of a new adventure, the guy at the front desk will lower you to the ground. No one will ever answer your emails, and trying to claim compensation will be a waste of time, etc. It is almost impossible to meet a sincerely smiling and happy employee of FlyDubai Airlines.
Fly Dubai: reviews description
At first there was a completely new fleet, a wide variety of entertainment during the flight and interesting destinations at an affordable price. True, the crew was already overloaded with work (this was the only minus). But the flight “Fly Dubai” was positively evaluated by passengers: air travelers enjoyed the flight. That is what made them use the services of the company again and again. For complete happiness, a fully automated check-in counter (i.e. no people at all) and robots instead of an airplane crew were lacking.
The company remained unknown for a long time in Europe or Australia, until in December 2014 it entered the air transportation market of the countries of this region with new European destinations in Prague, Sofia, Bratislava and others.
Economy class "Fly Dubai": reviews, photos
Is food included in the fare? Not! But it is possible to pre-order meals during the reservation of the ticket, which gives a greater selection of various dishes, or to purchase a limited selection of hot dishes and snacks right on board the plane. The average cost is about 40 OAU dirhams, which is equivalent to 10 US dollars. You can also take on board your own food.
Can I watch as many films as I want? Not! At least if passengers are not ready to fork out for it. After payment, access to more than 350 films and television shows is provided, which, of course, will allow you to pass the time of flight. The required fee is 30 dirhams. The service can be ordered during the online booking of a ticket.
If passengers are bored during the flight, they can purchase an entertainment package right on board. It will cost a little more than when pre-ordered. If all you need is music, then there is good news. Most of the on-board music collection is free and you can create your own playlist. In addition, a flight map is available to travelers.
What is FlyDubai's baggage allowance?
Many flights of the airline allow you to carry up to 7 kg of hand luggage and 20 kg for baggage at check-in. This is a pretty decent offer, since many low-budget carriers generally do not include luggage in their fares.
If this service is not included in the ticket price, then if there is free space, you should be prepared to pay a certain amount for it at the following rates: 50 dirhams per 20 kg, 100 for 30 kg and 200 for 40 kg. At the same time, a unit of luggage cannot be heavier than 32 kg or exceed dimensions of 75 x 55 x 35 cm.
Where does FlyDubai come from?
The location of the terminal "Dubai Fly" passenger reviews are extremely uncomfortable. This can be explained by an example that will appeal to fans of The Lord of the Rings.
Suppose terminals No. 1 and No. 3 are Middle-earth, a beautiful place where fairies and hobbits live, and the sun shines around the clock 7 days a week. And terminal number 2 is akin to Mordor, a place where evil and grumpy creatures live, a place for expelled and unwanted, the home of the never-smiling Flydubai staff, which seems to turn into a zombie at sunset ...
Here you should exert all your attention. Fly Dubai airplanes depart only from terminal No. 2, which is located at the opposite end of the airport from terminals No. 1 and No. 3. If a passenger accidentally ends up at terminals No. 1 or No. 3, you will have to catch a bus to Mordor, i.e. to terminal No. 2, which will take some time ... You should be prepared for this!
What are the best places on Fly Dubai ?
Like most low cost airlines, legroom is a rarity. Travelers strongly recommend choosing seats in the rows at the emergency exit that provide a bit more living space. Usually this is the 15th and 16th row on most Boeing 737 and 800, which FlyDubai operates with.
What service is it on board?
“If you have a problem, we will not help you solve it,” is probably the policy pursued by Fly Dubai. Customer reviews allow us to draw this conclusion based on the attitude to air travelers, which begins with customer support, continues at the registration desk and reaches its peak on board the aircraft. The service is simply not available, and the airline, apparently, intends to maintain this state in the future. After FlyDubai received money from a passenger, there is no more interest in him.
If the air traveler wants to save 35 dirhams by taxi, which are automatically held by the airport on its territory, you just need to go a little to the exit and try to stop the car there. It takes only three minutes to walk, and the counter will start from 6 dirhams, which is even less than a dollar.
Business class “Fly Dubai”
FlyDubai entered business class territory - an interesting step for a low-cost airline. But since the word "budgetary" is present here, it is assumed that there is nothing special or something that has not been tested before. The most pretentious thing that Fly Dubai has allowed itself, passenger reviews call a free half-liter bottle of Evian mineral water.
We can say that this is an example of a premium economy class promoted by the Emirates. Good places, good food, average service. The business-class bar in the terminal No. 2 of Fly Dubai does not criticize passenger reviews, but there is nothing out of the ordinary in it. No frills.
Nevertheless, user feedback speaks of what you can really count on when flying on a FlyDubai in business class ...
On which routes is the business class available?
This service covers the following areas.
- In the cities of the Gulf countries: Abhu, Bahrain, Dammam, Doha, Gassim, Hail, Al-Khufuf, Jeddah, Kuwait, Muscat, Medina, Riyadh, Salalu, Taif, Tabuk and Yanbu.
- In the Middle Eastern cities: Aden, Alexandria, Amman, Baghdad, Basra, Beirut, Erbil, Istanbul, Mashhad, Najaf, Sulaymaniyah and Tehran.
- To the cities of Central Asia and Europe: Almaty, Ashgabat, Baku, Belgrade, Bishkek, Bratislava, Bucharest, Chisinau, Dushanbe, Kazan, Kiev, Krasnodar, Mineralnye Vody, Moscow, Odessa, Prague, Rostov-on-Don, Samara, Sarajevo, Shymkent, Skopje, Sofia, Tbilisi, Ufa, Volgograd, Yekaterinburg, Yerevan and Zagreb.
- To India and Africa: Addis Ababa, Colombo, Dar es Salaam, Delhi, Djibouti, Entebbe, Hyderabad, Juba, Kabul, Kandahar, Karachi, Khartoum, Koti, Male, Mumbai, Port Sudan and Trivandrum.
What does the air traveler get on board?
- Dedicated crew members (do not take this too seriously).
- A selection of dishes from the business class menu.
- Some snacks.
- Over 200 films.
- Universal electrical outlet that fits any type of plug.
- Blanket and pillow.
- Headphones.
What else includes a business-class FlyDubai?
- Paid baggage check-in.
- Access to the business bar at the airport.
- Priority check-in and boarding.
- Fast passage through security control.
- Priority baggage claim.
- Non-alcoholic and alcoholic drinks.
Where does Dubai fly to?
Due to the obsession with Arab men by women from Eastern Europe, FlyDubai has created an extensive network in Russia and the countries of the former Soviet Union. But there are some interesting directions that recommend reviews of Fly Dubai: Moscow, Kazan, Kathmandu, Prague, Kabul and Ashgabat.
What kind of aircraft are used?
The FlyDubai fleet consists of 44 Boeing 737s and 800s. It is the most widespread narrow-body jet aircraft in the world with a good safety history. The average age of the fleet is 4 years, and it is considered one of the newest in the world.