Today we will try to answer the question: "Skype does not work. What should I do?" There are a lot of nuances that have to be considered. In general, the topic of crashes of this application is almost central to most of the questions asked by users. Thus, we will try to understand with you what could be the matter.
What is it?
Before answering the question: "Skype does not work. What should I do?" - It’s worth knowing what we’ll deal with now. Maybe this program is not so important for the modern user, and we will sit and puzzle over how to make the utility work.
The thing is that our today's application is nothing but a means of communication between "users". Here you can correspond, send files to each other, show your desktop, and also communicate using voice and video. In fact, a very convenient little thing. True, with its "vagaries." It is because of them that we will have to think about the topic: "Skype does not work. What should I do?" Let’s figure out what's what.
No Internet
So, the first scenario is pretty commonplace. If you are wondering why Skype does not work on XP or any other operating system, the first thing you should start with is checking your Internet connection.
It may happen that it is absent. For various reasons: they forgot to pay, there was an accident at the station, malfunctions in the operation of your equipment. In general, anything. But the result remains the same - Skype does not work on XP and other operating systems. What to do?
Only patience and, in fact, establishing the Internet will help you here. Reconfigure the modem, pay for the services of access to the World Wide Web, wait until all accidents at the station are eliminated. As soon as the Internet stabilizes, try to reconnect. Still doesn't help? Then let's find out a few more reasons for this behavior.
Old version
And here is another rather original answer to the question: “Skype does not work. What should I do?” For example, a situation may arise in which you simply did not have the application update installed.
Recently, very old versions of the program have simply ceased to be supported by the creators. That is, we must timely update, so as not to lose the ability to connect. Honestly, if you missed the moment of automatic "offers", you will have to fix it yourself.
Namely, by downloading the latest version of the program with its subsequent installation. Only this will help you answer the question: “Skype does not work. What should I do in this situation?” True, this is not all the problems that may arise. The considered options for the development of events, although common, are not particularly dangerous. Now it’s worth exploring other options why Skype doesn’t work: on a tablet, computer and mobile.
No match
True, for starters, let's find out with you another not-so-dangerous reason why you might have our current problem. The thing is that sometimes Skype stops working (or even does not start at all) if the computer or tablet does not meet the minimum system requirements.
Fortunately, this scenario is extremely rare. If you notice that Skype doesn’t work on your laptop, and then you realize that your hardware is simply too weak, you can try to run earlier versions. True, not quite old. Do not forget, "ancient" updates are no longer supported. In cases with a stationary computer, everything is simpler - just replace the inappropriate "parts" - and all problems are resolved.
True, this is not all the reasons that may make you think about the question: “Skype does not work. What should I do?” Now we will study with you more dangerous and serious scenarios. True, they should not be scared - everyone can be dealt with.
Pirate operating system
Let's start with the moment that slips among users most often. If you notice that your Skype does not work (Windows XP, Vista, 7, and so on), then you should check the licensing of your software. After all, it is pirated versions that, as a rule, cause quite a lot of problems for applications, games and programs.
“Curved” assembly, incorrect installation, failures in the process of working with the operating system - all this, of course, leaves its mark on the functioning of the computer. That is why many applications are starting to get out of our control. There are several ways to get out of this situation.
The first option is to reinstall Skype. And it’s worth doing this until the application works. Honestly, there is no guarantee that this will happen. So it is better to resort to the second method - reinstalling Windows to the licensed version. If you don’t have one, then you can try to install a very high-quality "pirate". But getting it now is very difficult. And we are moving with you to other sources of the problem.
Application conflict
For example, each user may encounter a different situation. Say, when we have installed a lot of various programs on the computer, and even they work at the same time. In this case, answer the question: "Skype does not work. What should I do?" - You can approximately like this: "There is a conflict of applications. Put order in the operating system."
Indeed, if you are used to using hundreds of different utilities at the same time, you should not be surprised that on Windows XP you started to “bug” and refuse to use Skype. You will have to stop using most applications at the same time. Pay special attention to those that provide us with people and serve to simplify communication with users. After you unload the CPU a bit , as a rule, the problem will have to disappear by itself. But what if this did not happen? Is it really all the reasons why Skype may not obey? Of course not. There are at least two more scenarios. One of them is easily eliminated, but the other will certainly bring a lot of trouble. Let's get to know them soon.
Update
Well, let's not be upset right away. Let's start with you with the simplest and safest scenario. A lot of users note that after the update, Skype does not work on the computer and other devices.
It is the latest “update” that can be the cause of failures, malfunctions, and the failure of the current application. Honestly, it is not known why this happens. Nevertheless, if Skype does not work after the update, then you should carry out this procedure yourself. That is, download the latest version of the application from the official site, delete the old one, and install the new one. Once you do this, the problem will have to go away and not bother you. True, if you have not encountered the most dangerous cause of such phenomena.
Viruses
The most unpleasant moment that can only come up if Skype suddenly stopped working on Windows XP is the presence of viruses and spam in the computer. It is for this reason that most failures and malfunctions appear, which are rather difficult to fix.
What to do? Just get rid of viruses on your computer. Scan the system with antivirus, cure all malicious files, delete those that are no longer curable. It is also worth abandoning the use of suspicious programs and a variety of bombs. After you get rid of the computer infection, Skype will start working.