Given the fact that the life of a modern person has accelerated as much as possible, the demand for air travel has increased significantly. Neither business people, nor those who fly on vacation, are not confused by ticket prices, since the expression: “Time is money” is more relevant today than ever.
The Red Wings airline, the review of which confirms that by flying it with airplanes, you can save both time and money, helps travelers to travel any distance.
history of the company
Founded in 1999, this airline was completely reorganized in 2007 due to its rapid growth. In connection with the expansion of both the fleet of aircraft and the covered airspace, changes were made in personnel and improvements in the state of aircraft after its sale in 2013.
Since that time, Red Wings airline employees have been constantly improving the quality of service, and the owners make sure that all aircraft are in demand and in good condition, to ensure flight safety. Also in the plans - an increase in the fleet of 10 or more ships. It is an airline that operates exclusively domestic aircraft.
The base of the company is located in Domodedovo. “Red Wings” carries out charter and regular flights both to domestic destinations and to popular resorts in Egypt, Turkey, Bulgaria, Italy and Spain. A distinctive feature of this company is the ability to order tickets with a significant discount or without additional margins and fees.
This is especially convenient when it comes to business travel within the country. Regular directions are carried out to cities such as Kemerovo, Ulyanovsk, Nizhnevartovsk, Simferopol, Volgograd, Naberezhnye Chelny, Perm, Surgut, Ufa, Omsk, Chelyabinsk and Khanty-Mansiysk.
In 2008, Red Wings (airline) joined the Russian Flight Association and was even nominated and certified for the Wings of Russia Award. Among the charter Russian airlines, she takes an honorable 3rd place and is going to improve this result.
Company Aviation Park
To date, there are 13 airliners in the arsenal of this company, the youngest of which is 3.5 years old, and the oldest is a little over 15 years old.
After the crash in 2012, all Red Wings aircraft (the company review confirms this) were inspected and re-equipped, all identified problems were eliminated, and the company's management was completely replaced. This allowed to obtain a license again after its suspension due to the tragedy.
Since 2013, Tu-204 aircraft have been carrying passengers, providing only the "economy" class. Those who are not satisfied with this level of flight and service can buy tickets for the Su SuperJet 100, which offers the level of “business” class.
Initially, the Red Wings company began to position itself as a company that uses only Russian-made aircraft. In its fleet, most of the vehicles are Tu-204 and only 4 Sukhoi SuperJet100. The management plans to continue to purchase economy-class aircraft. This is due to the fact that the majority of customers prefer to buy cheaper tickets, not claiming expensive drinks and “snacks” during the flight.
Sometimes customers who regularly fly travel complain about the Red Wings. Passenger reviews suggest that flights are often delayed indefinitely. This fact is indeed present in the "biography" of the company, but it should be noted that delays are often associated with a thorough check of flight safety and the work of technicians who examine the aircraft before departure.
If at least the slightest violations are found that may affect safety during the flight, the aircraft is removed from the line until the troubleshooting is complete. Replacing one liner with another also requires some time, which frustrated passengers do not take into account, leaving complaints about the quality of the company. In this way, the entire Red Wings fleet is checked before serving the liner to the runway.
Tu-204
For the first time, the need for replacing old Soviet passenger aircraft with modern airliners at Tupolev Design Bureau was decided in 1982. Not only employees of the design bureau, but also experts from leading Western companies with extensive experience in projects of this scale took part in the development.
The first flight of the new Tu-204 (Red Wings uses this particular model for its transportation) was completed in 1989. After it, all systems, especially digital ones, responsible for the quality of the devices, were taken into account and improved.
In 1994, the Tu-204 passed certification, its mass production began. This type of aircraft began performing regular flights since 1996. To this day, they produce not only this series, but also its modifications with engines produced at foreign aircraft factories.
Many domestic airlines prefer to use precisely Tu-204 at distances of up to 7000 km. Red Wings is no exception. In its cabin there are 210 passenger seats located according to the 3 + 3 system. At the same time, there is enough space both for the passage and between the rows with seats.
The cabin has high-quality ventilation, comfortable soft seats, which makes this airliner competitive with aircraft of such modifications as the Boeing 757-200, Airbus A32 and Boeing 737-900.
As noted by passengers flying this airliner, it has an inconspicuous take-off and soft landing.
"Dry SuperJet 100"
For domestic short-haul air routes, the Red Wings (airline) uses the Su SuperJet 100 airliner, developed by Sukhov Design Bureau in 2003. He replaced such obsolete Soviet models as the Yak-42 and Tu-154.
Russian engineers were advised by representatives of Boeing and Snecma (the French leader in aircraft engine manufacturing). Thanks to their joint work, the new Su SuperJet 100 made its first flight in 2007, and it launched regular flights since 2011.
This is a small commercial aircraft, designed for only 98 passengers with a range of up to 3,000 km. This is quite enough for domestic passenger traffic. A comfortable lounge with rows of 2 + 3 seats and ample space between rows today competes with liners such as Embraer E175 and E170, Bombardier 700 and the like.
In the interior of the new "brainchild" of Sukhov Design Bureau, record-breaking luggage racks with a volume of up to 50 liters are provided. In the business class compartment, the seats are 4 in a row. Today, Su SuperJet is being developed, completely in the business and VIP categories, which may appear in the future in the Red Wings fleet.
Feedback on the Su SuperJet 100 line available today is only the most positive in terms of both flight quality and service during it. The cost of tickets for flights of this company allows customers to often use its services. This is one of the most attractive features in the eyes of passengers, especially traveling with the whole family.
Additional airline services
Although the company is quite young, it has passed the difficult path of becoming "on its feet" in the niche of air transportation, where competitors do not favor. Many of the positive qualities of this company (not to be confused with the Detroit Red Wings hockey team) have found their regular followers thanks to the services it provides:
- Firstly, the company allows the transportation of children from 7 to 12 years old unaccompanied. The only thing that should be done to their parents or guardians is to issue a written application at the airline’s office or directly at the airport asking them to send the child unaccompanied, and to refuse claims to the company. If the child is older, then a request is drawn up in the name of the head of the department to allow the teenager to independently fly on board their ship.
- Secondly, one of the services is the sending of pets. The only caveat is the ban on the simultaneous flight of cats and dogs. If the pet’s weight together with its cage does not exceed 8 kg, and the carrying itself is no more than 20 cm in height, then it can be taken to the salon. Otherwise, when the animal is heavier and the cage is larger, it is transported in the luggage compartment. One flight can carry no more than 2 animals.
- Thirdly, for passengers traveling from November to March to ski resorts, the transport of sports equipment weighing up to 20 kg is free.
- Fourth, the company provides a delivery service for securities and correspondence, provided that its weight does not exceed 5 kg and the size is no more than format A 4. The dispatch should be made no later than 4 hours before the departure of the liner. The service is available for both legal entities and individuals.
In addition to the specific services of an air carrier, Red Wings provides passengers with information in advance on the transportation and payment of hand luggage and baggage. Such a company policy gives time to customers to decide what things really will be needed in flight, so as not to overpay 200 rubles for each extra kilogram.
Baggage allowance
Baggage transportation often becomes a problem or cause for discontent among some passengers. This is due to the fact that customers do not bother to know in advance what exactly is included in the concept of hand luggage, what is luggage, what weight can be spent for free.
First of all, it should be noted that the economy and business class rates are somewhat different:
- Free for the "thrifty" passenger will be weight up to 20 kg, which also includes hand luggage. For the business class, this is 30 kg, respectively.
- For passengers traveling to Makhachkala, there are exceptions - with an “economy” fare, the weight is up to 30 kg, with a “business” fare - 40 kg.
- Hand luggage should not exceed a weight of more than 5 kg, and dimensions should not be more than 45x35x15 cm. If the bag is larger and heavier, it will "fly" in the luggage compartment, and the difference will have to be paid extra.
- Only luggage travels in the luggage compartment free of charge, not exceeding 203 cm in total in 3 dimensions per passenger.
- Also, the carriage of baby strollers up to 12 kg of weight and musical instruments up to 10 kg is not paid. Tools, as well as sports equipment, are counted for 1 person.
If every Red Wings passenger prepares luggage and hand luggage in such a way that they comply with the standards, there will be no problems and problems with his handing over and receiving. For the sake of peace and security of things at the airport, you can use the service of sealing luggage in film.
Food and service
During a flight lasting several hours, each airline provides its customers with food, refreshments and alcoholic drinks.
If the flight is designed for just a couple of hours, then these can be standard snacks packed in Red Wings company boxes. The recall of those who flew their flights says that they include toasts or a roll, cheese, butter, pickles, salt, sugar, candy and cutlery. This is enough to not feel hunger during the flight.
Smiling business stewardesses offer a richer breakfast or lunch for business class passengers, which can include meat or fish with vegetables or rice. For those who do not like to eat while in the air, chocolate bars and sweets are provided.
For refreshments, juices and mineral waters are at the disposal of passengers. Alcoholic drinks, tea or coffee are served upon request. Also, customers are provided with blankets or rugs during the night long flight.
The reviews of those who flew the planes of this company are full of many thanks to the flight attendants who create a comfortable pastime on board the liner. In addition to food, they offer passengers magazines and newspapers, as well as provide the necessary information on flight safety.
Separately, we can note the quality work of the pilots in whose hands the lives of passengers. The takeoffs and landings of this company’s airliners are rarely criticized or criticized.
Company Flights
Compared to the beginning of the “career” of the company, its routes and flight directions have expanded significantly by 2015. The main preference is still given to the most popular European resorts, which include:
- Burgas in Bulgaria.
- Malaga, Barcelona and Palma de Mallorca in the Balearic Islands in Spain.
- Red Wings flies to Italy to Naples and Genoa.
In addition to registration at Domodedovo Airport, this company also has a base in Simferopol. From here, she makes regular flights to cities such as Barnaul, Kazan, Moscow, Nizhny Novgorod, Kemerovo, Novokuznetsk, Omsk, Perm, St. Petersburg and many others.
All year round, the company makes charter flights from Astrakhan, Ufa, Khanty-Mansiysk, Surgut, Syktyvkar, Nizhnevartovsk and Murmansk to other cities in transit through Moscow.
Tariffs for tickets directly depend on the selected class of aircraft and can often change depending on the promotions or season. For example, in the summer, a flight will cost a little more than in winter, since the demand for a quick way to travel at this time is the largest.
Already today you can get information from company representatives on ticket prices for the summer period of 2016. So for the next vacation season, new directions from the Red Wings company are opened:
- Simferopol - Samara and back.
- Simferopol - Ufa and from Ufa to Simferopol.
Knowing about upcoming flights and their cost for each of the summer months, company customers can plan their budget competently in advance and thoroughly prepare for their holidays.
You can learn about innovations, promotions and benefits by subscribing to special mailings from the company. This will also allow you to pre-book tickets without wasting time traveling to the airport.
Paid services from the company
Since this airline is constantly developing and striving to improve both flights and service during them, it regularly introduces additional paid services, which greatly facilitate the registration of tickets and baggage for customers.
For example, separate airports have been introduced at the airports of Barcelona, Malaga and Vnukovo, where for a fixed fee any passenger can not only go through the check-in queue, but also choose the best places on the liner. This service is called “Individual Passenger Services”, it also includes baggage check-in and its quick delivery on board.
At Vnukovo Airport, the additional service will cost 1,500 rubles for an adult passenger and 800 rubles for a child. In Spain, this will be forty-five and twenty euros, respectively.
The new service introduced by the airline for economy class passengers allows:
- skip the line to register at a separate counter;
- choose any of the most comfortable places;
- increase free baggage allowance with the required company rules 20 kg to 30 kg;
- choose food from the assortment of "business class";
- make an application for the supply of alcohol - beer 0.33 ml or wine 0.25 ml from the assortment on board the liner.
The service for an adult passenger will cost 3400 rubles, and for a child from 2 to 12 years old - 2300 rubles.
Red Wings today
For such a young company as this, the multiplicity of flights and the distance of flights is a breakthrough in the business of charter passenger transportation. Customers choose it because:
- Red Wings tickets are the cheapest among other airlines;
- the company's service provides everything necessary to make the flight as comfortable as possible;
- a wide range of additional services allows each passenger to feel the European level of service, being in Russia;
- every year, airline flights cover more and more cities both in Russia and near and far abroad;
- A convenient opportunity to order tickets online with the right to choose a place and participate in numerous promotions allows you to save even more money and time.
Of the complaints about the service from Red Wings Airlines, one can most often find complaints about the human factor. Unfortunately, rudeness or complete indifference to the needs of customers is still encountered among airline employees, but the more complaints, the higher the chance that management will listen to them and remove lazy and careless employees from their ranks.
This applies to workers across the vertical - from movers at the airport to the administration in the company’s representative offices. The more thoroughly the quality control and cleaning will be carried out in the ranks of the staff, the faster the company will increase the flow of regular and new customers.
Otherwise, this company has everything to become great:
- the best domestic equipment;
- constant replenishment of the aircraft fleet;
- a large list of services;
- introducing new ways of customer service;
- continuous expansion of airlines;
- the use of additional shares and benefits to attract customers;
- expansion of influence in the foreign and domestic air transportation market.
This suggests that the company is growing and has all the necessary qualities in order to occupy a leading position both in the domestic aviation market and in the world.