Errors associated with notifying users that the object does not support the property or the Browseforfolder method are in most cases compared with the functioning of the VTB-24 online banking system, although such a problem may not be related to this service only. Nevertheless, since such a situation is very common, we will consider it precisely, starting from the official documentation of VTB Bank and some other recommendations of specialists in the field of such settings.
Browseforfolder related errors
First, a few words about what this problem is. Its essence is that when you try to enter the service and receive a response from the server, the latter cannot determine the folder for storing temporary user files. And this applies exclusively to the Internet Explorer browser. The main reason is that to select a Browseforfolder object, the VBS script does not work correctly (or does not work at all), as a result of which a dysfunction message is issued.
But this is not the only problem described. It would seem easier to log in using a different browser? In most cases, this does not give effect, since initially the service supports only IE. Thus, the user is confronted with the question of how to install Browseforfolder in Internet Explorer and with such parameters that the service recognizes the location of the directory.
The directory itself is by default located in the Windows root folder, but if several users are registered on the same terminal, such directories can be divided by accounts (the final INetCache directory in the corresponding section of users in the Users folder on the system drive).
Browser Update Issues
Another point is that even when using the IE browser, an error can also appear. Here the initial problem boils down to the fact that Internet Explorer 9 is not suitable for access.
The service is developing and moving, so to speak, onto new tracks, and support for outdated versions of IE is no longer being implemented. Thus, before further troubleshooting, first get rid of Internet Explorer 9 and install version 11. It is recommended that you download the installer exclusively from the official Microsoft resource, paying attention to whether this version is supported by your modification of the operating system. At least in many cases this fixes the problem. In many, but not all.
Often, you may need to configure Browseforfolder in Internet Explorer, install additional software (cryptographic protection module) for free, and sometimes update some important platforms. And for starters, consider setting the correct settings in the browser itself. We believe that the 11th version is used.
How to install Browseforfolder in Internet Explorer - a folder for storing temporary files?
First of all, in the browser itself, it is recommended to enter the browser properties through the service menu and use the delete temporary files button on the general tab.
After that, on the same tab, you need to turn to the section of the browser log, click the settings button and see the current directory location. To set a new location for Browseforfolder in Internet Explorer, use the navigation button and then select its new location. After that, just save the changes. But this may not give the desired effect, since the installation of additional options is required.
Setting the correct settings for Browseforfolder in Internet Explorer 11
Now on the security tab you need to lower its level. Bank experts recommend setting the slider to the middle position, but if this does not take effect, put it in the lowest position, but be sure to use the protected mode line.
Note: for an average level of security, activation of this mode is not required, since it is already implied by itself. After completing the settings, close the browser, restart again and check the possibility of entering the service.
If entry is not possible, on the same tab you need to go to the zones section, select the trusted sites item and add the desired Internet resource to the list (in our case, it is bco.vtb24.ru).
Next, you need to make a complete restart of the system, go to the root directory of the system, enable the display of hidden objects and delete the MessagePRO Class file in the Downloaded Program Files folder.
If an error is returned after that, go to the System32 directory, sort the files by type and delete two libraries with the .dll extension: mespro and mesproax. You may also need to delete the mespro file with the SIG extension. At the end of the work, a system reboot is required.
ActiveX controls and platform updates
Finally, if all of the above solutions do not work, you will need to disable pop-up blocking on the security tab.
Then go to the security level settings (“Other”) and enable the permission to use ActiveX controls for approved domains. After that, you may need to restart your browser.
In the case when this does not work, completely update the .NET Framework and Java by downloading the installation distributions from the official Microsoft website and installing them yourself. If the so-called web installers are available for download on the site, you can use them. They take up an order of magnitude less download space, but installation will require an uninterrupted Internet connection.
If nothing helps at all, use your browser settings and perform a complete reset. In some cases, even after a reset, you will have to do some of the above.
Note: if no actions give an effect, contact the support service of the bank or other service that you do not have access to.
Finally
That, in fact, is all about the question of how to set the correct parameters and settings for Browseforfolder in Internet Explorer. As an example, the options offered for the VTB-24 service were considered, but with equal success they can be used for other needs. In this case, only the name of the trusted node included in the allowed list, and maybe the security level, will change. But in any case, the methodology for eliminating problems with the error described at the very beginning remains the same.