Today the sky is becoming more accessible. If you want to visit new countries and continents, but do not overpay, then you should pay attention to small charter companies. They sometimes offer customers more favorable terms than large air carriers. Today we wanted to take a closer look at the services of the Metroget airline. Reviews on the network can be found in a variety of ways, from laudatory praises to outright curses. Let's figure it out together, what caused them to appear and which of them can be trusted more.
history of the company
I would like to say a few words about when the Metroget company was formed. Reviews often contain information that the aircraft fleet of this airline is very old. Let's see what reliable sources say. In fact, the history of this company goes back to the distant nineties. Then the air carrier entered the market under the name "Kogalymavia". Starting to make charter flights to various cities of Russia, the company quickly gained popularity. At the same time, the air carrier strengthens its own fleet every year, and also closely cooperates with large holdings that provide it with financing.
Merger with tour operator TUI
By the way, let's add a few words about when the company came to be called Metroget. Employee reviews suggest that in 2012 the carrier has already grown from its own fleet, which consisted of two TU-154 aircraft and two A320 Airbus. Since 2012, almost all flights of the airline are carried out under the flight of the tour operator TUI. This is a well-known name, and it is difficult to believe that she would have entrusted her customers to an unscrupulous airline. From that moment, the heyday of the Metroget company began. Reviews of many regular customers confirm that starting from this time, the company is building up its potential. New flights are constantly being opened, and at the same time, the cost of flights remains relatively affordable.
Air park
Today the company name has become even more famous. This is due to the fact that it became part of the international tourist holding TH & C, which became a new step in the formation of the airline. And first of all, this speaks of the quality of services that Metrojet provides. An airline whose feedback on its services leaves much to be desired would never have achieved such heights. Therefore, all the negative that is posted on the network, most likely, can be considered the activities of competitors. For 2016, there are 4 airliners in the fleet. At the same time, the oldest of them is 18 years old, and the newest is 14. Despite their age, these airliners are in excellent technical condition and can last for quite some time. With normal maintenance, an aircraft can fly for 50 years, so this is not the time to write them off to a landfill. For information, those airliners that flew under the Kogalymavia brand in the 1990s have already been decommissioned and more modern planes have taken their place. For this reason, Metrojet (airline) meets new customers almost daily. Reviews say that most people who at least once used the services of the company remain its regular customers.
Future plans
Realistically assessing the position of the company in the market, we see that it has every chance to take a leading position. Of course, this is greatly facilitated by the professional team of Metroget employees. The airline, reviews of which differ from each other, but all as one emphasize its strong, leadership position, cannot be deceived. The carrier works hard to improve competitiveness in the Russian Federation and the countries of the former CIS, which leads to a high rating, as well as the choice of passengers of this airline among many others.
First of all, it should be noted that the company does a lot to ensure flight safety. In this regard, it is very important to have qualified personnel, and the company copes with this well, constantly sending employees for training. The second direction in which the company implements its plans is the comfort of passengers. And again the Metroget company succeeds. Reviews say that the salons reign clean, they are bright and quite spacious. Food on board is almost universally recognized as modest, but given the low cost of the ticket, then this can be put up with. Moreover, you can take something for a snack with you on a flight and calmly wait for a normal lunch or dinner upon arrival.
The company works for each of its customers.
First of all, it is the observance of all laws and norms prescribed in international law. Of course, it happens that the Metroget company was somewhat unsatisfied with the customer. Reviews in this case are replete with emotions, "delayed departure for several hours, arbitrariness, disgusting company." But no one thinks that in this way you could have been saved by not sending a plane flying, in the operation of which something seemed suspicious. We do not campaign to stop writing reviews, of course not. On the contrary, this is a great opportunity to evaluate the work of a company, as well as the services it provides.
Airline staff
First of all, this, of course, is the crew with which you fly every time. Surely these people have their own opinion about the Metroget company. Feedback from former employees confirms that all conditions are created here so that passengers are comfortable. The management not only carefully selects all personnel, but also constantly monitors the professional suitability of each of them. Especially carefully here they monitor the state of health of employees, as well as their regular training using the most advanced techniques. For this, Metroget is awarded a very high rating. Feedback from former employees suggests that experience in her ranks was very valuable to them, and they would be glad to continue cooperation. In some cases, family circumstances became the reason for dismissal. Judging by the reviews, there is not a single employee who would be dissatisfied with his work. In their own words, the management always meets them, the work schedule is very loyal, and wages are always paid on time.
Metroget today and always
We have already examined in detail the Metrojet aircraft. Reviews about them, of course, are different, it is impossible to please all people. However, having examined a large number of flight descriptions with this airline, we came to the conclusion that most of them are greatly exaggerated. All the colorful descriptions of dirty salons rattling and trying to fall apart on the fly of airplanes, as well as boor stewards, do not at all fit with the photos and video reports about their flight that others provide. Of course, each crew change is slightly different, but not so dramatically. Moreover, given the unified standards of education and training of employees, which are adopted by the Metroget company. Employee reviews fully confirm that any fact of a customer’s complaint is thoroughly investigated, and the toughest disciplinary sanctions will be applied to the perpetrator, so all employees try to make your flight as pleasant as possible. This rule applies to everyone, from the technical service that prepares the aircraft for flight, to the pilot.
What information is most often found in reviews
It should be noted that there is a noticeable trend towards a decrease in negative and an increase in the number of positive reviews. This is encouraging, as the company strives to make the company's flights inexpensive, as well as safe and comfortable. At the same time, management takes care of each client and reviews each review. Today we conducted a small section that, in general, people think about the Kolavia company (Metroget). Reviews of regular customers surprised with their warmth. That is, very many constantly use the services of this company and are not going to change anything. At the same time, a large selection of flights and a convenient schedule, low cost of tickets and pleasant service on board are noted in pluses.
But there is no perfect product, and there will always be someone who is not happy with something. First of all, a lot of negativity is connected with the fact that flights were delayed or delayed. This is very unpleasant, but we must take into account weather conditions, as well as technical problems that may arise at the last moment. The company has a small fleet, so it is not always possible to provide a spare aircraft. At the moment, the company's management just asked a question to increase its own fleet, so soon such problems will remain in the past. However, even those who write negative reviews can not resist, so as not to praise the skill of the pilots. Real professionals work here, who lead the plane gently so that passengers are most comfortable. Moreover, if you have your own impression of flights with this airline, be sure to share it on the official website or in a specialized forum, this is important for the company's management, as well as for future passengers.