Skype crashes at startup - what should I do?

Often, PC users complain that Skype crashes at startup. This error can cause a lot of trouble. How to deal with it? Why does she appear? Today we will definitely deal with similar issues. In fact, it’s easier to fix the situation than it seems. And even a novice user can restore the functionality of Skype.

Program settings

In fact, there are many solutions to the studied error. Does Skype crash at startup? You can try to correct the situation by deleting the file with the settings of the messenger. Having got rid of it, a person will be able to work normally with the application.

What needs to be done? It is recommended to follow the instructions:

1. Exit completely from the messenger.
2. Open "My Computer" on the PC.
3. Go to C / users / username / AppData / Roaming.
4. Open Skype folder.
5. Select the shared.xml document.
6. Delete the specified document.

Now you can try to log in to Skype. It is possible that this technique will work. However, he cannot completely correct the situation and works only in exceptional cases.

Unlinking "accounting"

Does Skype crash at startup? The next tip is to untie your Skype account from Microsoft. Sometimes this connection leads to crashes and malfunctions of the application.

To bring the idea to life, you will need:

1. Go to skype.com.
2. In the upper right corner click on "Login".
3. Log in to the system using your username and password.
4. Go to "My Account" - "Accounts".
5. Find Microsoft.
6. Click on the “Unlink” button.

All that remains now is to confirm the operation and try to work with the messenger again. Does Skype still crash at startup? Then you have to act differently.

Important: if Skype has a link to social networks, it is also recommended to cancel it. Only in this way will it be possible to restore the functionality of the application in this way.

Update

If Skype crashes at startup, it may mean that the installed version of the program is not supported. Rarely, but a similar alignment in practice still occurs.

What to do? Update Skype. You can do it this way:

1. Open Skype.
2. In the login window, select "Help" - "About Skype".
3. Click on the "Check for Updates" button.
4. Agree to install new software if it was discovered.

Also, a person can independently update the messenger. This will require:

1. Open in Skype.com browser.
2. Go to the program version selection section.
3. Download the latest software build for your operating system.
4. Run the installer.
5. Following the instructions of the installer, complete the process.

Did the update also not help? Does Skype crash at startup over and over or even hang? There are no lines to worry about. After all, the error can be corrected in various ways.

Antivirus and firewall

For example, by disabling some services important to the OS. These often include a firewall and antivirus software.

To turn off the first application, you need:

1. Open "Start" - "Control Panel".
2. In the window that appears, display the "By Category".
3. Go to the "System and Security" section.
4. Click on "Firewall".
5. Click on the line "Disconnect and enable".
6. In the window that appears on the right side of the screen, set "Turn off" everywhere.
7. Save changes.

The antivirus is usually disabled by clicking on its tray icon with the right mouse button and selecting the "Exit" command. Once the listed services are closed, you can resume working with the messenger. It is possible that the complaint that Skype freezes at startup and even crashes will be eliminated.

Rollback

If during the launch the messenger suddenly started to give an error, crash and in every way "buggy", it's time to roll back the operating system. It's hard to believe, but such a technique is sometimes very effective.

Does Skype launch an error? OS rollback is carried out as follows:

1. Enter the start menu.
2. Go to "All Programs" - "Standard".
3. Open the "Utilities" item.
4. Select "Restore Windows."
5. Accept the warning and mark the desired rollback point.
6. Click on "Next".

It remains only to wait for the completion of the operation. During the rollback, the operating system will reboot several times. This is a normal occurrence.

Full reinstall

Does Skype launch an error? This problem is most often solved very simply - by completely removing and reinstalling the messenger. It is advisable to immediately install the latest software on your computer.

To remove Skype, you need:

1. Go to the "Control Panel".
2. Open "Add or Remove Programs" - "Uninstall".
3. Find Skype in the window that appears and select it.
4. Click RMB and select "Delete."

The instructions of the uninstall wizard will help you complete the operation without any conflicts. It is also recommended to get rid of residual documents. To do this, you need to write% appdata% in the OS search line, and then find and delete the Skype folder. Nothing difficult or incomprehensible!

Kernel32

There is another fairly common error when logging in to Skype. She's called Kernel32. In this case, the user sees a message that says about the detection problems of this library.

Did you get a Kernel32 error when launching Skype? Then the user needs to install the update package for his OS. This is usually done using Windows Update. But the missing library can be downloaded independently and downloaded to C / Windows / System32.