Air transportation should be carried out as efficiently as possible so that the passenger has a pleasant travel experience. Many people prefer to use the services of the young airline Pobeda. What is known about her? How do passengers respond to the services provided by the airline in question? What are its rules regarding baggage transportation? How is check-in carried out? Is the cost of tickets so beneficial for passengers? Answers to these and many other questions will be given later in this article.
General Company Information
One of the youngest airlines in the Russian Federation, Pobeda, has already managed to find many loyal customers who are quite satisfied with the transportation services provided by this company. One of the obvious advantages of the carrier in question is the extremely low price of air tickets. The first flight was carried out only at the end of 2014. And already in the first twelve hours after the start of sales, seven thousand tickets were sold out. This is confirmed by the fact that Russia needs a cheap low-cost airline, which makes obvious the reviews about Pobeda Airlines.
This low-cost airline was the successor to Dobrolet, whose activities were stopped due to the sanctions imposed by the European Union. It only took four months to restart the project. This is a record in Russian civil aviation.
After six months of its activity, Pobeda Airlines entered the top 10 largest air carriers of the Russian Federation. These are really amazing results!
After seven months of operation, the airline carried a millionth passenger. And the passenger turnover over the next three months amounted to another million people. Also, the carrier in question has an incredibly high level of loyalty, which is confirmed by reviews about the Pobeda airline. This means that seventy-two percent of passengers again use the services of this carrier and recommend it to their loved ones.
Thanks to the airline in question, many Russians were able for the first time to afford traveling by plane. After all, the price of tickets offered by Pobeda Airlines starts already from a thousand rubles, taking into account all additional fees.
The air carrier owns twelve brand new modern Boeing 737-800 aircraft. They were delivered to the air carrier’s fleet directly from the factory in which they were manufactured. Airplanes are reliable and convenient, and the cabins allow you to travel comfortably at any distance. The airline does not stop increasing the number of available destinations for the flight.
Reviews
Airline passengers actively share their travel experiences. Clients get positive emotions from a comfortable flight, which is provided by modern Pobeda airplanes. Reviews declare the need to familiarize themselves with the rules of baggage transportation, hand luggage, registration and booking tickets. Passengers appreciate the opportunity to use the services of an air carrier at such low prices.
Baggage Rules
Before you go to the airport, it is important to familiarize yourself with the rules that Victory (airline) sets for its passengers. Baggage allowance, reviews repeatedly confirm this, it will pass without difficulties only if the passenger knows exactly everything about the established standards. So, how much baggage can you carry with you in the cabin?
Among personal belongings there can only be the following: a cane, a bouquet of flowers, an umbrella, a woman’s handbag, a laptop computer, prints, a briefcase, a suit in a case, a cradle, baby food.
This fact is confirmed (the need to know exactly what things Pobeda Airlines allows you to take with you to the cabin). Hand luggage should not contain any items other than those listed above.
Everything else should be located in the luggage compartment. Each passenger can carry no more than one piece of baggage weighing up to ten kilograms. Its dimensions may not exceed one hundred fifty eight square centimeters.
Such baggage requirements are established by Pobeda (airline). Luggage reviews confirm the neat attitude of the airline staff towards the transportation of passengers' personal property.
Passenger forced refusal of flight
If the passenger is forced to refuse the flight due to circumstances beyond his control (more on this later in the article), the funds spent on the ticket will be returned to him. In order to get your money back, you must take the following steps:
- If the refusal occurs at the airport, it is required to notify the airport employees of the desire to refuse the flight, explain its reason and present an identification document.
- If the passenger was notified in advance about the circumstances preventing the flight by phone or e-mail, the passenger must inform the operator of the airline that he has to refuse the flight.
The reviews about Pobeda Airlines (Moscow) confirm that the refund in the described situations is carried out exactly on time and in the specified amount.
check-in
To be able to use the purchased ticket, it is important to check in for your flight.
This can be done as follows. The first option is to register directly at the airport. There, the procedure begins two hours before the departure and ends forty minutes before it. Negative reviews about Pobeda Airlines are often related to the fact that the passenger was late for check-in and could not get on his flight. Therefore, it is highly recommended that you arrive at the airport in advance. For check-in, the passenger must personally present documents at the check-in counter that confirm your identity.
Another option is to register online. This will help the site that created the "Victory" (airline). Official! Reviews confirm the convenience of this service, because it helps to significantly save your time. However, at the moment, only those passengers who fly from Moscow airports can use online check-in.
This can be done during the day before departure. To do this, you need to register on the airline’s official website and print out the boarding pass, which you later need to bring with you to the boarding gate.
XL places
It also provides some specific paid services for its customers Pobeda Airlines. Passenger reviews indicate the popularity of the offer to purchase XL seats. The cost of such a service is five hundred ninety-nine rubles. Its essence is in guaranteed placement in place with an expanded legroom, which provides a more comfortable flight.
This service can be ordered on the airline’s official website (at the time of booking the ticket, select a suitable place on the cabin map), when calling the carrier’s call center or directly at the airport (note that in this case the cost of the service will be higher and amount to nine hundred ninety-nine rubles) .
Since these places are located near emergency exits, minors, pregnant women, passengers with animals and children, as well as people with disabilities cannot occupy them.
Priority landing
This service helps to avoid queues at the airport before boarding a flight. By purchasing it, you are among the first to go to the plane.
Priority Landing offers the following benefits:
- lack of need to stand in line;
- special space in the bus that carries passengers to the plane;
- priority passage to the ladder;
- early boarding the plane.
You can purchase the service in question online by calling the call center or at the airport ticket office. Reviews about the airline "Victory" report on the convenience of this service and indicate its popularity.
Payment Methods
You can choose the most convenient option for you to pay for tickets purchased. One of them is a bank card ("Visa", "Visa Electron", "MasterCard" or "Maestro"). With this method of payment, a certain fee is charged from the passenger (as a rule, it is two percent of the purchase price).
You can also pay at Euroset stores. To do this, you will need to name the reservation code. The commission will be three percent of the payment amount.
The Kiwi service will also be able to help with the purchase of tickets (both online and in cash at the terminal). The commission will also be three percent.
It is also convenient to pay for tickets at the airport by reporting the reservation code and paying the established agency fee.
There is a possibility at some airports to use self-payment terminals (no commission).
Return and exchange
It is important to remember that the tickets of the company in question are not returned, and the funds spent on the flight will not be returned to you. These are the rules that set the airline "Victory". Employee reviews indicate that passengers who did not familiarize themselves with this nuance in time then express the most outrage. It is important to be prepared in advance for some inconvenience.
The funds will be returned to you only if the refusal is recognized as forced. The following cases fall into this category:
- flight cancellation;
- Flight delay;
- inability to provide the client with a place;
- the flight was not scheduled;
- forced delay of a passenger at the airport by his employees;
- carrier errors when issuing a ticket;
- sudden illness of the passenger, confirmed by a medical document;
- sudden illness or death of a family member of the passenger who was supposed to accompany him on board, confirmed by a medical document.
Insurance
It would be prudent to responsibly approach the issue of travel insurance. This will help you feel protected from the basic risks that accompany passengers on board the aircraft and at the airport (these include, but not limited to, flight delay and any damage to baggage). You can order this service at the time of booking your ticket.
Group booking
There are special booking conditions for groups of ten people or more. To do this, you must first send an application to the email address of the airline. It should indicate the date of the trip, the desired direction, the planned number of passengers and flight numbers. After that, an authorized manager will contact you in order to discuss the exact conditions and cost that Pobeda Airlines provides for such groups. Customer reviews indicate that filling out such requests for group transportation helps to save even more on travel.
Summary
The vast majority of those who once used the services of the airline in question are returning aboard its aircraft. The inconvenience arising from cooperation is often due to the fact that passengers do not know the basic requirements of the carrier. Therefore, it is recommended that you carefully read the rules. And then, as evidenced by such a carrier as Pobeda Airlines, reviews, Cyprus, Vienna, Munich and the other sixty-four destinations in which the considered low-cost airline carries its passengers will become much more accessible.
Choose the best. Have a nice trip!