A fairly large number of citizens of our country use modems to get the Internet. The modems are quite compact and convenient, if you need to leave somewhere, you can absolutely not be afraid that you will lose contact with friends and relatives, because the modem can catch the Internet in any corner of the country. There are times when some malfunctions occur with modems, so we will tell you what the 797 error is when connecting to the Internet, and also we will analyze how to solve it.
Introduction
Each of the living people came across computers, as well as the Internet. These two things greatly simplify our lives. Now we do not need to go to libraries to find out just the meaning of one word. You do not have to look around the whole city in search of work, you just need to go to the site and find a suitable vacancy. But not everything is as smooth as it might seem at first glance.
Many Internet service providers provide their services through the Internet via LAN cables, which significantly limits the portability of computers. In addition, many people work at a computer. What comes of this? People are less likely to be in the fresh air and sit in their homes, but there is a solution - Internet modems. Everyone can buy them, and they can catch the Internet in almost every corner of the country. But there are times when the software part crashes, so today we will tell you what a 797 error is when connecting to the Internet.
Decision
Many modem users are puzzled by the question of why error 797 occurs when connecting to the Internet (MTS or Beeline is used - it does not matter). It should be noted that there are a lot of factors. First of all, you should remember about whether you forgot to pay the Internet on time. If the services are paid, then in 90% of cases the problem is the wrong connection of the modem to the computer. It is solved quite simply:
- Disconnect your modem from the computer and reconnect, then go to the control panel.
- Next, you need to find "Equipment and Sound" and go there by left-clicking.
- In the column "Devices and Printers" will be written "Device Manager", click on the inscription.
- In the “Network Adapters” section, locate your modem, right-click on it and click on “Update Drivers”.
This method is very effective if the computer has not been serviced for a long time. If the Internet still does not appear, then do the following:
- Connect your modem to the computer via cable. If the Internet icon appears at the bottom of the taskbar, then right-click on it.
- A context menu will appear in which you need to find the item "Network and Sharing Center".
- A window will open, on the left there will be a mini-panel in which you need to select the item “Change adapter settings”.
- Before you will see all the ongoing Internet connections, or LAN connections. Right-click on the connection that your modem provides, and then select "Properties".
- There is a lot of unknown here, but if you scroll down the column, you will see “IP version 4 (TCP IPv4)”, double-click to open it.
- If there are no checkmarks in front of the item “Obtain DNS and IP addresses automatically”, then correct this by clicking opposite these parameters.
This method effectively solves the problem that causes error 797 when connecting to the Internet (Beeline and MTS are considered).
Possible modem conflicts with antivirus
Sometimes publishers of drivers that use your modems do not always do their job efficiently, which may cause difficulties in their interaction with the antivirus. If the file does not have a security certificate, then it is already considered suspicious and is unlikely to be allowed to be executed by the operating system, therefore it is recommended to disconnect your antivirus before connecting the modem.
Conclusion
Many people have encountered a 797 error when connecting to the Internet, but we hope that this article helped to solve it efficiently and quickly. Do not also forget that for the stable operation of the computer requires timely cleaning of debris. Take care of your computer, and it, in turn, will save your time.