Sometimes it happens that the browser installed on the computer cannot display the web page. But the problem is not the lack of an Internet connection, because other programs running over the network (Skype, Viber, Torrent, etc.) continue to work stably. In this article, we will explain why the page cannot be displayed.
The most interesting thing in this case is that it may not open as part of the sites, but in general everything. When I try to go to some page, it gives signs of loading for some time, but as a result, a message appears in the browser: "This page cannot be displayed."
The same situation is observed in other browsers installed on the computer, but the messages in each of them are slightly different.
- Opera Stable, Google Chrome - “No Internet connection”, “Unable to access the site.”
- Mozilla Firefox - “Server Not Found.”
- Yandex Browser - “error 502”.
Because of what sites do not open in browsers, and how to fix it
IT specialists involved in diagnosing and solving various kinds of problems related to the network and computer equipment have repeatedly faced problems that promise to become a many-hour headache, and solved them in the most primitive ways - whether restarting the computer or checking the connection of all cables. Therefore, the search for a problem is worth starting from afar.
Verification on multiple devices
If you can connect another device to this network, for example, a laptop or phone via Wi-Fi, or a laptop directly by cable, you need to do this and see how the browser behaves there.
If you still cannot display this page, then you should call the provider - the problem is unequivocal on their part and, most likely, with DNS.
If everything is fine on other devices, we reboot and read on.
Tests after reboot
First of all, it should be remembered: perhaps some manipulations with the network settings were carried out, or software was installed to interact with the network shortly before the incident. Perhaps it was installed dubious software, which is dirty in browsers.
In this case, it must be removed and rebooted again, in order to prevent the remnants of the pest from catching on the computer.
If cleaning did not help, or nothing like that was installed, you should completely disable anti-virus protection, as well as the firewall, because they often live their own lives and by inertia could block something.
If after the manipulations the provider does not see the problem, and the browser still cannot display this page, then there are several more options.
Change DNS Settings
DNS (from the English. Domain Name Server) - allows you to convert the IP addresses of sites in their literal counterparts, for example:
- https://11.2.222.359 -> https: //sitename.domain
Accordingly, if the default domain server crashes, this will be the reason why the browser cannot display the page - there is no technology for converting numbers to letters and vice versa.
To do this, you need to change the default IPV / 4 properties to one of these. For a faster response, reset the DNS cache through the console (CMD) using the command:
Then restart the computer and check the loading of pages.
Make sure proxy is turned off
Another reason why this page cannot be displayed may be the inclusion of a proxy in the browser properties.
It’s almost impossible to turn them on accidentally, because Finding where all this is located is sometimes difficult for an experienced PC user. But another fun pest for the sake of could.
For Windows 10, through a search, you need to find the item “Internet Options”, go to the “Connections” tab and fundamentally find the “Network Settings” button.
It is necessary to disable everything related to “proxying” and automatic scripts.
These manipulations should unlock traffic via http and https protocols in browsers. If this does not help, most likely the computer has caught a serious virus.