Hainan Airlines (XE) is one of the largest Chinese airlines. Its head office is located in Haikou, on the island of Hainan. But XE often uses the international airport in Beijing. The airline is part of the Grand China Air holding and is in fourth place among the largest flight companies in China. It carries out passenger and cargo transportation on 500 routes and charter flights.
Airline history
Hainan Airlines was named after the area on which it was created. The history of the carrier began in 1989. At that time, the airline was called differently. Four years later, she received a new “name”, which has survived to this day. Then the first overseas flights appeared in the routes.
In the nineties, the popularity of Hainan Airlines began to increase sharply. Within two years, an elite business jet appeared. And other Chinese air carriers did not have this service at that time. In 1998, the company became the first to buy twenty-five percent of the airport’s shares. The “Safety” program has appeared. And this attracted new passengers, business partners and sponsors to the airline.
According to customer surveys using the XE service, it is the most popular and beloved airline in China. Independent consulting firm Skytrax also gave her the same high praise. In 2011, she awarded XE fifth place in the ranking of the best carriers. Specialists noted the well-groomed liners, excellent service and entertainment system on board. The 5-star rating is the highest, and XE has held this position for three years now.
Liner park
There are few liners at Hainan Airlines, since this carrier was created relatively recently. The average age of the aircraft does not exceed six years. And the total number of boards is from 120 to 130 cars. Some liners are now changing to more modern models.
The vast majority of aircraft - "Boeing 737" of various modifications. In total there are 103 aircraft in the park. The remaining aircraft are French Airbus and Comac aircraft. Of these, 3 are ultra-modern and comfortable aircraft.
Service
Hainan Airlines airlines have the first, business and economy classes. In all, you can order delicious national and western food. For business class there is a separate gourmet restaurant. During the flight, you can make a free order for two hot dishes, drinks and dessert. Since 2006, elite teas have been tasted in salons. The process tells about the art of brewing a drink.
There is also a special offer for the economy class . A professional trainer conducts relaxing gymnastics. This is especially important for those who are afraid of flying. In the process of gymnastics, people calm down and relax. On all liners of the company a large selection of food. You can choose a menu without pork, alcohol, vegetarian, etc. And also offers baby, diet and seafood dishes.
Despite the division of the liner into three classes, each one has excellent after-sales service for all passengers. They can deposit from twenty to forty kilograms of personal baggage. Hand luggage has a maximum weight of up to ten kg.
Special offers
One of the most beloved air carriers in China is Hainan Airlines. Customer reviews of the airline note caring for passengers and attention to regular customers. The company has a very profitable premium program. It consists of three stages: "Initial", "Silver" and "Golden".
To do this, the Hainan Airlines check-in is performed according to the standard procedure. During the initial stage, the passenger receives a personal number and is awarded miles. Thus a certain amount of points is accumulated. And after that, the company offers the following program steps - “Silver” and “Gold” in the form of additional discounts.
It can be free flights, VIP waiting rooms, etc. are becoming available. Another positive point: the bonus program is not only valid in the airline. The system of discounts is simultaneously offered in many partner companies of this airline. For example, restaurants, hotels and car rental companies.