Users of Apple products often face the following problem: applications in the App Store are not updated. The company itself does not give comments about problems with updates and errors when downloading applications. Users have to search for a solution on their own, going through different stages, from simple to complex.
In order to deal with gray icons while waiting, as well as the fact that applications are not updated in the App Store on the iPhone, it is better to perform each step in turn, since at any time the download can continue, and the need for subsequent actions will simply disappear.
News tracking
Before you get angry with a smartphone or tablet, you need to drop laziness and go to sites with news related to everything related to Apple products. It is possible there will be news of problems with the company's servers or problems experienced by the application store. The company will do everything in its power, because if the applications in the App Store are not updated, it incurs big losses and loses trust, which is not good.
Check your internet connection
One of the common reasons why the update problem occurs is the usual lack of an Internet connection or a problem with the wireless network surrounding the user. After all, an icon showing that there is a connection does not mean anything. No connection - applications on the App Store are not updated. To eliminate this problem, just open the browser and try to open any page. If all is well, then go to the next step.
Download stop
If there is a gray icon that is in a standby or loading state for a very long time, then you need to stop downloading. Why applications are not updated in the App Store is not entirely clear, but if you tap on the icon and stop downloading, and then click again to resume, the application can continue to download, and the problem will be solved.
Turn on or off air mode
You can try to resume the download by temporarily switching to flight mode. To do this, swipe up and down and click on the airplane icon. After a few seconds, you must again turn off the mode by pressing again.
Uninstall the application and reinstall
If applications are not updated through the App Store, then a complete uninstallation with subsequent reinstallation can help. To do this, hold your finger on the application icon and go into edit mode. After tap on the small cross that appears, the application will be deleted. Now you can start the application store and perform the reinstallation.
Reauthorization
You can restore a hung application by logging out and re-entering it. To do this, open the application store and go to the "Selection" tab. Here you need to tap on the account name and select "Exit" in the window that opens. Here you will also need to re-enter your account, and then try downloading the application again.
Device reboot
If the applications in the App Store are still not updated, rebooting your smartphone or tablet may be another treatment option. To do this, hold down the power key and turn off the device. After it is turned back on, the application can continue its installation.
Sync purchases with computer
If the above steps did not help to solve the problem, and the applications are still not updating, you need to synchronize the device with the version of iTunes that is installed on the desktop computer. To do this, the device connects to the PC on which the application is running. You need to make sure that the account is logged in correctly. The accounts on the mobile device and computer must match. Need item "Synchronization".
Reset
A cardinal way to help resume downloading is to completely reset the device. The network settings are reset first. If this does not help, then you will have to reset all the settings. Before that, you must make a backup copy of all the necessary data.
DFU Mode
This is the last hope. Why are apps not being updated on the App Store? These may be problems with the firmware. This mode is necessary in order to restore this very firmware. The device connects to the computer on which iTunes is running. Then you need to hold down the power key and immediately after that - Home. After 10 seconds, the device should reboot. The keys must be held until the company logo appears on the screen. At this point, you need to release the power button, and continue to hold Home until the iTunes logo appears. After a message appears on the computer that the device is in recovery mode, you can exit DFU. You need to hold down both keys again for 10 seconds until the smartphone or tablet reboots.