All travelers seek to find such an airline that would provide them with a high level of service at affordable prices. If you often fly to Eastern Europe and the Middle East, then the Austrian Airlines operator will be your find.
A few historical facts
The national Austrian air carrier began operations in the middle of the last century. From day one, the company is based at Vienna International Airport. Now it is the largest airline operator in the country, which it became through the merger of three small carriers into one alliance - Austrian Airlines.
For many years, the airline has flown to one hundred and thirty destinations. We can say that the Austrian air carrier is the link between Europe and the East. At the beginning of our century, the company began to actively expand the geography of flights and work to improve the quality of services. There were flights to post-war Iraq, the Far East and North America. As a result, now this operator is one of the most popular in the air transportation market.
Aircraft fleet of the Austrian air carrier
"Austrian Airlines" stand out with a large number of practically new air liners. The fleet is constantly being updated. Now it consists of seventy aircraft, of which ten are long-range. Among the names you can find the famous airliners "Boeing", "Airbus", "Fokker" and others.
Flights on flights of the Austrian airline are considered the safest, they received six points out of seven possible. It is not surprising that not only Austrian residents, but also numerous foreign tourists prefer to use the services of this air carrier.
The level of service on flights of the largest Austrian air operator
Many travelers note a consistently high level of service on flights of an Austrian company. Business class passengers already at the airport can take advantage of the benefits offered by the Austrian Airlines ticket. They find themselves in a separate waiting room, where you can have a free meal, use the Internet and view the latest press.
On-board personnel are always extremely polite and attentive. Even short-term flights do not leave passengers without snacks and drinks; on long-haul flights, full-fledged hot meals are always provided . For those who are on a diet or are forced to restrict themselves in some products for some other reason, they can order food from the menu. It can be done two days before the expected departure. Many flights cannot do without a video library and interactive entertainment; they are provided for free.
"Austrian Airlines": baggage and baggage allowance
There are very serious restrictions on the hand luggage:
- an economy class passenger can take with him a bag weighing no more than eight kilograms;
- it is allowed to take bags with a total weight of up to sixteen kilograms to a business class lounge.
Also, women may not part with a small handbag and pram if a child is not older than two years old.
You can hand over one bag weighing twenty-three kilograms to the luggage compartment; business class passengers are entitled to two bags of thirty-two kilograms each. Overweight is paid at a special rate, but usually this amount varies between three hundred euros.
Pets on board require special permission and carrying. Small animals can fly with their owners, and larger pets will fly in a heated luggage compartment.
check-in
For those passengers who often buy e-tickets, Austrian Airlines has come up with a very convenient check-in system . It launches online thirty-six hours before departure. In addition to having the opportunity to choose a seat in the cabin, tourists can also immediately print a boarding pass, which is sent after registration by e-mail. This helps to avoid long queues at the counter at the airport.
Those flying directly from Vienna can check in for their flight through special electronic stationary terminals. They are located in large numbers throughout the terminal building.
Representative offices in Russia
In recent years, interest in flights to Europe among Russians has increased significantly. Naturally, the tourists began to look for the most profitable air carrier, they were "Austrian Airlines". Moscow and St. Petersburg became the first cities where the official offices of the company were opened. In each of them you can buy tickets, discuss the features of the route and express special wishes regarding meals on board.
Also, airline staff will be happy to help you find connecting flights, it is usually quite difficult to do it yourself. Especially if the passenger is a beginner in the field of tourism. Customers respond very positively to the quality of services provided by Austrian Airlines. Several key employees are conversing in Russian, which greatly facilitates all negotiations at the company’s offices. Next, we consider in more detail what passengers say about the company.
Austrian Airlines: passenger reviews
Looking through the reviews about the work of the air carrier, it can be noted that almost all customers leave positive comments about the Austrian company. Many emphasize the high responsibility of employees for connecting flights. Even with minor flight delays at the transit airport, representatives of Austrian Airlines meet passengers and personally transfer to another plane.
Baggage loss is also resolved by the company as soon as possible. In cases where the suitcases are not found, the cost of loss is compensated in full. This is an important fact that determines the reliability and safety of air travel.
Each experienced traveler has his own personal "white" list of air operators, to whom he has a great credit of trust. Undoubtedly, Austrian Airlines is one of those companies that strive to constantly improve and are looking for new approaches to their beloved customers.